All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2024

The app is very well featured and great value. Support agents very helpful - for me timezones make it a little tougher but they pursue things for us

Store

4 Mooi

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

The support team was extremely helpful in assisting my needs> very patient and did a great job.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

I am using MVM for building marketplace on shopify and this is one of the best marketplace plugin on shopify. Support is also helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

2 / 5 Share

July 2, 2024

Aun necesita mucho trabajo UX/UI.

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we like to inform you that we provide complete UI/UX customisation feature for multivendor seller panel. Our team has reach out to you via email, please reply back to us so that we can provide complete demo to you. Looking forward to hearing back from you.

5 / 5 Share

July 2, 2024

Great app, highly recommend! Very customizable and the support is great!

Using app

15 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 1, 2024

Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

We noticed that you did not accept the updated charges, which caused the issue of being unable to access the dashboard. Our team promptly addressed this matter during our meeting and resolved it immediately.

5 / 5 Share

June 28, 2024

I recently started to use the Multi Vendor Marketplace app, but until now it's been great! The app is meeting all my needs and the suport team is very helpful!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

the support team has been responsive and helpful.

Store

Revived

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

We’ve had a wonderful experience using this multi-vendor marketplace app. It’s an ideal platform for users who want to list their products in one convenient place. The interface is user-friendly and intuitive, making it easy to manage and showcase a variety of items. Additionally, the support team is highly commendable. They are responsive, helpful, and always willing to go the extra mile to resolve any issues or provide guidance. Overall, this app offers a seamless and supportive environment for vendors and buyers alike.

Store

MGCKART

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

The best thing about Webkul is the support. Every single issue I have had has been handled very promptly and professionally! I could not fault their support team, Shipra in particular has been a star! The platform has met most of our needs thus far, and for an affordable price.

Store

GOWA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Great service and work perfectly

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

Service has been great!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

They responded very quickly and even got me the code I needed on the spot to make adjustments to my store. Very helpful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

I am very happy about their customer service, they were prompt and diligent in addressing any issue that I had while onboarding on their platform. I am excited to work with their business and continue the relationship.

Store

nestern

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 5, 2024

Great app, solid support team, and very necessary app if you plan on running a marketplace business. App is always being worked on to be made better.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

1 / 5 Share

May 23, 2024

I have written 5 help tickets no response

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We apologize for any inconvenience you experienced in trying to contact our support team. Upon investigation, we discovered that while our team has responded to all your tickets, the replies may not have reached you due to an incorrect email address being used by you in ticket. We have sent the screenshots on your other email address as well now. To resolve this and ensure you receive the support you need, we would like to schedule a call with you. This will allow us to provide dedicated support and assist you in setting up a successful marketplace. Please use the following link to schedule a call at your convenience: https://webkul.bookingcommerce.com/en/onlinemeeting. Thank you for your understanding and cooperation. We look forward to speaking with you and assisting further - Team Webkul

1 / 5 Share

May 17, 2024

quite useless, I could not even set this up. Immediately: Error !! Store url can't be same as your store url. what other shopify store url?? I tried my domain which also does not work. The ticket support in the app is also useless as there is no option to leave a message only to put your name, email and store url.... or you have to go out of your way to log into your email and email them this way. Not user friendly at all

Store

Novu

Using app

About 1 hour

Total reviews

2

Average rating

1.0

Developer Reply

Hi, We apologize for the dissatisfaction you experienced with the app. We have a feature where you can customize the Multivendor app URL as well. Please refer to this guide: https://webkul.com/blog/customize-seller-login-url-multi-vendor-marketplace-for-shopify/ We provide live chat support, ticket support, and call support. Our team has sent you a meeting link so that all your queries can be answered, and we will also help you create a successful marketplace. Please respond to the email and schedule a meeting with us at your convenience. Looking forward to hearing back from you. Best regards, Team Webkul

5 / 5 Share

May 16, 2024

Superb app and great to use and awesome customer support from Asim.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Best Ever App, All In One Shot :)

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2024

There is no better support in the world!

Store

UNTRUST

Using app

About 1 year

Total reviews

1

Average rating

5.0