All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2025

très bien, chirag tyagi m'a beaucoup aidé je vous remercie :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great support team, who is dedicated to the complaints, even if the chat missed they are keen to solve and update

Store

Tomorna

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 27, 2025

No one here for the weekend to help .. A very bad experience for any one of you current and future clients . I'll try another multivendors app .

Store

Djolie

Using app

About 3 hours

Total reviews

41

Average rating

1.4

Developer Reply

It’s truly unfortunate to hear about your experience, and I completely understand your frustration. I’d like to clarify that our standard support hours are from 9 AM to 7 PM IST,during weekends and we responded to your query within 6 hours of receiving it. We do our best to respond as promptly as possible within our operational hours. We genuinely value your business and would appreciate the opportunity to make things right. If you're open to it, please check our latest support email and reply back so we can assist you in the best way possible.

5 / 5 Share

April 17, 2025

Merci pour l'aide apporté concernant les problèmes d'activation des connecteurs web.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

This app is incredibly customizable - you can adjust pretty much everything to match whatever your store needs. The customer support is also super reliable. They respond quickly and actually help solve problems instead of just sending generic replies. If you want to turn your Shopify store into a marketplace, this app is definitely worth checking out!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Excellent chat support. Always responsive

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Perfect app to build a marketplace from Scratch. Support is good

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Ms. Shipra is very helpful, and I would like to express my gratitude for her assistance. Her support was incredibly valuable, and she made the process much easier to navigate. She was patient, thorough, and clear in her explanations, which made a significant difference in my understanding of the information. It’s rare to encounter such excellent customer service, and I truly appreciate the effort she put into helping me. Thanks again for being so attentive and kind!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 12, 2025

I was not allowed to make a 4 star review. They were friendly and kind and a little bit pushy at times. The reason for my 4 starts instead of 5. They kept me on the line insisting that I give them a 5 start review. They abruptly and angrily ended the call when I tried to explain to them why I was giving a 4 star review. Once they hung up on me. The issue that was initially fixed reverted back to the same problem I called in about. This has caused me totfurther reduce the rate to 3 stars. Davinyshka could have gotten a 5 start review had she continued on the line with me

Using app

6 days

Total reviews

5

Average rating

4.6

5 / 5 Share

March 7, 2025

The team is so receptive and helped with all kinds of problems or requests that I had. They respond fast and look for the best solution. They fixed the way the Seller was showing up on the product page, added different informations about the Sellers and informed me about all I had to know in the platform. Thank you.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

Atención al cliente muy buena. Pedí algunas mejoras y me las hicieron expresamente para mí sin problema. Llevo años utilizando la aplicación y siempre te ayudan y buscan la manera de solucionar tus peticiones. En mi caso la app es perfecta para que una misma variante pueda ser vendida a la vez por diferentes vendedores, no hay niniguna otra app que tenga esta funcionalidad.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Very easy to navigate app. Amazing customer support. The app has very in depth features. Whenever we have questions always get appropriate support.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

I have had an amazing experience with Webkul. Their service is truly fantastic, and they respond incredibly fast. Whenever I have questions about implementing codes, they are always ready to assist with clear and helpful guidance. Their support team is knowledgeable, patient, and goes the extra mile to ensure everything runs smoothly. I’m extremely satisfied with their professionalism and efficiency. It’s rare to find a company that is both highly skilled and genuinely cares about its customers. I highly recommend Webkul to anyone looking for top-quality service and reliable support.

Store

OBLY

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

I am very satisfied with the support provided by Webkul. They responded promptly and clarified my query efficiently. The team is highly professional and helpful. Great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The product is easy to install. The support team helped fix an issue quickly for us.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

The tool is exactly what I needed to launch a proof of concept. The support has been amazing. The team is almost always available in a matter of seconds to help with the many questions I've had. Although the tool is more manual that I was hoping, it seems to provide everything I need for my sellers and I.

Store

r e v a

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 28, 2025

This is the best application for those who plan to use Shopify in a mall format.Feel free to inquire about missing functions and they will respond to your development requests. However, since the operation of functions may not have been thoroughly checked at the time of delivery, careful checking is necessary at the time of delivery. Also, please note that the smartphone display is very difficult to see, although we have heard that it is scheduled to be improved this year.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 22, 2025

Webkul has been a game-changer for our Shopify store. The app is incredibly feature-rich and customizable, making it easy to meet our specific business needs. From multi-vendor marketplace functionality to seamless integration with our existing tools, Webkul has exceeded our expectations. What sets Webkul apart is their stellar customer support. The team is responsive, knowledgeable, and always ready to assist with any questions or issues. They've gone above and beyond to ensure everything runs smoothly, even helping with customizations we needed for our setup. If you're looking for a robust, reliable app with a team that truly cares about your success, I can't recommend Webkul enough.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Lovely addition for a multi-vendor Shopify platform. Really enjoyed setting up everything, the support-team is always there if you need any help, and most important: they're able to solve almost everything. Would recommend it for everyone, imo the best all-in-one solution on the market!

Using app

6 months

Total reviews

2

Average rating

5.0