MY ONLINE FASHION STORE
Shopify App: Access 6000+ Fashion Items with Fast Shipping
Rating
4.5
feedback
304
chart
#1,569
All reviews
Rating Breakdown
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March 27, 2021
I recently reached out to customer service via the chat in the app. It was a very easy and fast way to communicate and the rep, Edmond was very helpful.
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March 25, 2021
As a dropshipper this company/app will give your business a bad rep with their lack of inventory control and they have zero accountability for it. It's not an issue with just the nightly updates but inventory counts will be off for days causing orders to be placed by customers for items that are not (and have not been for days) available. I've worked with other dropshippers and this is the only company that I have encountered this issue with.
Thanks for your review, we appreciate your time. Our fulfillment rate is very high, and most orders placed are fulfilled and shipped without any issues. Unfortunately, there are times where items are sold out. This is very rare, but it happens occasionally. This could be caused by technical update issues, product issues, human error, inventory stock update delay, etc... We try to keep these types of situations to a minimum as much as possible. At any given time we have over 5000 available SKUS, in stock ready to ship, with 100-200 new items added weekly. As the demand for our items is growing, we are stocking up more quantity and restocking items at much quicker rate as well. If you are not able to find an item you have sold on your website, please check with us first as we do restock items daily!
March 22, 2021
Customer service was great I asked a quick question that I had and I got an answer fast! Edmond thanks
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March 18, 2021
I love working with this company! They have a very large selection of items and the customer service is amazing.
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Feb. 26, 2021
Extremely happy with the products and the company. Excellent customer service as well, I always get help right away when I have questions or concerns. Thank you.
Thank you for the review, we appreciate it!
Feb. 24, 2021
I really love this app easy to manage and def explanatory. When I need help or a simple question they are always there to help. Quick fast and in a hurry. With direct answers to my questions. Never let me down.
Nov. 10, 2022
Had this app for 2 years. I bought the $99 website and then the annual shopify plan, then they raised the price by nearly $100 for annual plan. Also noticed that many of the clothing items even at wholesale began to raise. Many customers are not willing to pay more than $40 for a sweater. Not worth it. Really disappointed.
Thanks for the review, we appreciate it. Please note the annual plan has not been increased $100, it has only been increased $60 considering the benefits the annual plan offers, it is still a wonderful deal. - $120 membership savings over the year - $50 store credit for product purchases - 20% discount on all products throughout the year In regards to the wholesale prices, over the past year all manufacturers have raised prices due to inflation and supply chain issues. Unfortunately this is not something we have total control over. We will continue to work with our suppliers to provide the best possible merchandise at the most affordable price points.
Feb. 19, 2021
I used this app and I am very happy with this app. You know why? Because it provide quick answer through live chating. It really helped me. This is very wonderful dropshipping app. Thank you very much for quick service~~!! Most of all its droshipping app in shopify is really easy and great. Thank you~!!^^
Thank you for the review, we appreciate it!
Feb. 18, 2021
I just installed the app and so far so good, support has been very quick to respond to my concerns.
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Feb. 17, 2021
everything is good and the improved inventory and other things but in 3 deferents opportunities I sold some items and when I bought to fashion store they answer me and 4 days after we are out of stock, I understand that happen but they should improve the real time inventory and answer quickly because I lost 3 customer for that.
Thanks for your feedback we appreciate it, we do respond to all inquires within 12-24 hours, we have support available via live chat, email and phone as well. The issues with the out of stock item, have to do with the fact that your store was closed for 3 months. I did notice your store was closed in December and reopened in February, but you have not yet reactivated our app back to your store. During the period the app is not active in your store, the inventory stock levels will not update. In cases where there is such a long gap between a closed and opened store, we recommend removing the products from your store and adding them back again using the app, to insure the inventory stock levels are in sync and updating correctly.
Feb. 15, 2021
Donnalisafashion.com Very Helpful and love the items! Will be ordering a lot for my customers very soon thanks for speedy answers!
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Feb. 12, 2021
I am loving this for my store! The customer service is quick and amazing and it’s so easy to use! Such cute stuff too!
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Feb. 10, 2021
I used this for my start up and if I had any issues, they were so professional and helped me solve my problems quickly.
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Feb. 5, 2021
I've got to say, the products they have here on this site are VERY GOOD. So if you're looking for Womens fashionable clothing, this is the place. Like many other reviews, The issue I have is with the customer service. Response time is good, they have a chat feature which they get back to you pretty quickly. However the customer service and professionalism is really lacking. They make you feel rushed, One sentence responses by email, and I actually ended up connecting on the phone with one agent, I had a couple of questions... This agent literally took a deep breath and exhaled... as if I was holding them up from doing something . SO UNPROFESSSIONAL. If he or she is overwhelmed with work or tired dealing with same old questions from customers who pay money for their products. I think its time to move on from this profession. I can honestly say if they revamp their customer service team, they'll get 5 stars from every merchant on here...Thats keeping it real
Thanks for your review and your feedback, we apologize if our customer service was not satisfactory, we take customer service extremely serious, we are constantly improving all aspects of our business, we will take your feedback and improve on it. Once again thanks for your review!
Jan. 29, 2021
I previously left a 1-star review for lack of communication from their customer service. After leaving a negative 1-star review, they got on top of the issue and even called me after business hours! The issue was resolved right away from reading my first review. Now update to 3-star, as their customer service needs improvement!
Thank you for the review and feedback, we do apologize for any miscommunication, we do have support available via live chat, email and phone and we respond to all inquires within 12-24 hours. We are always looking to improve our customer service. Once again thanks for your business and feedback!
Jan. 29, 2021
I used this app for my startup and can say I'm 110% pleased! Will be using for a long time. Thank you!
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Jan. 28, 2021
They are very helpful and the customer service is great! The response time is almost instant. They are a great service!
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Jan. 23, 2021
I used the chat feature today to get some answers. Edmond responded quickly to get me what I need and tell me where to go to find it. Thanks for the quick response time!
Thank you for the review we appreciate it!
Jan. 21, 2021
I use this app to start my own online boutique and Ive really enjoyed their services. Customer service is always quick and responsive and gets everything taken care of ASAP. Love the variety of items with them as well and how frequent they have new arrivals. The only issue I have is that sometimes the inventory doesn't sync well so items could be out of stock and someone orders that item.
Thanks for the review, we appreciate it, we apologize if you had any issues with inventory, please keep in mind, we do restock items daily, if you are looking for an item that has been sold out, always check in with us first, to verify if the item is going to be restocked!
Jan. 16, 2021
This is an amazing app would recommend to anybody who is starting a business online. Their support team is fast an efficient as well. I would definitely recommend to others like me. Please make sure you try them out.
Thank you for the feedback, we appreciate your time!