Kickflip ‑ Customize Products

Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release date but I can confirm that it's in our pipeline. Stay tuned for updates, as we continue to enhance Kickflip to better serve your needs. Thanks again for your review.

We are thrilled to read your wonderful review and hear about your experience with Kickflip. Your kind words are a testament to the hard work and dedication of our team. We are committed to delivering the very best in terms of functionality, integration, and customer service. Your feedback motivates us to strive for continuous improvement. Thank you for choosing us as a partner in your business journey. We look forward to serving you even better in the future.

Dear Hervé and Jorge, Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way. Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations. Best, -The Kickflip team

Dear Cake Me Crazy team, We understand your need to receive an immediate response and we apologize for any inconvenience this may have caused. Please note that our customer service operates Monday through Friday during standard business hours, Eastern Time. Unfortunately, your message was received on a Saturday night when our support team was off duty. We do our best to respond to all inquiries as quickly as possible during business hours. Your satisfaction is important to us and we appreciate your patience as we work quickly to provide a response. Thank you for your patience and understanding!

Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!

We're sorry to hear that you've been having difficulties with our app, but we're here to help! The good news is that actually, the functionality you mentioned is available in Kickflip. You can indeed add a 'Customize' button to your product page allowing you to retain essential elements such as reviews, product description, product image, and more. When clicking on the 'Customize' button, your customizer will appear in a pop-up, just like you expected. Take a look at this example: https://demo.gokickflip.com/products/gaming-controller This guide provides detailed steps on how to accomplish this: https://help.gokickflip.com/en/articles/6289000-integrating-your-customizer-in-shopify If you need any assistance, don't hesitate to contact us via our live chat support. Our team is more than willing to guide you through the process. Thank you for choosing Kickflip. We appreciate your business and we're dedicated to ensuring your experience with us is always a positive one.

Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys. Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process. Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you. We can't wait to hear how your customers love using the app on your store. All the best! - The Kickflip Team

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful. Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests. Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

Thank you for your wonderful review. We are delighted to hear that you find our app well-designed and our customer service exceptional. Your recommendation is greatly appreciated, and we will continue to strive for excellence in all aspects. Thank you for choosing Kickflip, and please don't hesitate to reach out if you need any further assistance.

Thank you for your kind words and stellar review. At Kickflip, we've always believed in the power of simplicity and elegance in design, combined with robust functionality. Your satisfaction is our utmost reward. Thank you for being a part of our journey.

Thank you for your positive feedback! We're delighted that you find our app's UI beautiful and easy to use. Our team takes pride in delivering excellent technical support and customer service. If you have any further suggestions, please let us know. Thank you for choosing Kickflip!

Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.

Dear Sankofa Edition team, Thank you for taking the time to share your thoughts regarding Kickflip. We truly appreciate your honest feedback and sincerity in describing the issues you have faced while installing our app. First, we want to apologize for the inconvenience you have experienced as a result of the pricing change during your trial period. We understand how this may have caused some confusion. We are confident you will benefit from this update, aimed at making product customization as accessible as possible. We also empathize with your difficulties regarding the customizer integration with your store. As mentioned in our help article, the code snippets we provide might be slightly different from the code from your Shopify theme. Since there are thousands of different themes out there, we unfortunately can't write documentation that covers them all. As for the "Add to Cart" button issue that you are experiencing, you may find this article helpful: https://help.gokickflip.com/en/articles/5316875-why-is-the-add-to-cart-button-not-working. We will do our best to help you resolve it as soon as possible. Once again, thank you for your valuable feedback. Please continue to share your thoughts and experiences with Kickflip. Wishing you all the best, -The Kickflip Team UPDATE (6/28/23) We are truly sorry to hear about the experience you've faced and we would like to extend our sincerest apologies. Your issue has been a top priority for our technical team. Upon identifying it, we immediately set into motion rigorous actions to ensure a robust and rapid resolution. It's unfortunate that you've had to uninstall the app, and it's clear that we've let you down. Our aim is to continuously deliver a high standard of service to our customers and we regret that we didn't meet those standards in your case. We truly appreciate your feedback as it helps us to improve and better serve our customers. If you're open to discussing this further, please feel free to contact us directly. We'd appreciate the opportunity to make things right and regain your trust. Once again, please accept our sincere apologies for the inconvenience. Best regards, -The Kickflip team

Thank you for your wonderful review! We're thrilled to hear that Kickflip has made label and sticker creation a breeze for your shop and that you find our pricing model convenient to scale with your business. Keep on personalizing! - The Kickflip Team

Thank you for your review! We are thrilled to hear that you love the app and appreciate our customer support. Our team is dedicated to providing the best experience possible, and we're glad to see that you've been enjoying it.

Thank you so much for your kind words about Kickflip! We're glad to hear that you find it easy to use and that it has proven to be a valuable tool for your business. Cindy certainly appreciates the shout out - she works hard to help our customers succeed with product customization. Keep up the awesome work! We’re always here to help if you have any questions or need assistance.

Thank you for your feedback about our customer service! We're delighted to hear that you've had a great experience with our app, and we're glad that our team was able to assist you. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Kickflip!

Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!

Thank you for reviewing Kickflip! We consider a great user experience and excellent customer service as our top priorities, and we're delighted to have delivered on that. We remain dedicated to assisting our clients in creating outstanding product customizers. Thank you for joining us on this mission and sharing your valuable feedback!

Thank you for your kind words! We are truly thankful for your recommendation of our app. We look forward to continuing to provide you with excellent service in the future.