All reviews

Rating Breakdown

  • 5
    91% (257 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
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4 / 5 Share

April 5, 2023

Netparcel offers great rates on various courier shipments, especially for international shipping, and the Shopify integration makes it easy to bring the customers' address over to get quotes. It would be nice if the import also brought in order items/weights/HS codes, etc, but for now it's worth the price/service to just plug that in myself. I have never had an issue with shipments with them and my few interactions with their team have been professional and pleasant.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your review and are glad to hear our rates and integration are helpful! We will certainly let you know if the feature you mentioned becomes available in the near future. In the meantime, we will continue striving to support Softer Specialty Drink Co's growth!

5 / 5 Share

March 24, 2023

Amazing savings on shipping for our small business. We can quickly compare rates and service options between multiple carriers. It has saved us significantly on our international shipments. We had an issue adding an additional form of payment to our account but the team took care of that efficiently.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We're glad our rate shopping feature is helpful and that our team was able to resolve your query quickly. Let us know if there's anything else we can do to assist with Curated Walls' growth!

5 / 5 Share

March 14, 2023

I have been using netParcel for over a year, and I have to say, it has been a huge benefit to my small business. Shipping costs in Canada are outrageous, however netParcel helps the bottom line. I've only had to reach out to customer service a few times regarding some extra charges from the carrier, but customer service responded quickly and was able to get me a refund. I highly recommend netParcel!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this review! We strive to provide quick support and love hearing that we help with the bottom line. We are excited to remain a continued partner in Dip Outlet's amazing growth!

5 / 5 Share

March 13, 2023

As a small board game manufacturer that ships handcrafted board games across Canada, freight has a big impact on our bottom line. We have been delighted with the service NetParcel has offered us. I have been surprised the best shipping option changes from week to week, sometimes based on delivery times and sometimes based on rates. Yet the shippers we are using haven't really changed. We are just getting better rates and service. NetParcel definitely has definitely been a game changer for us. David Thomas Thomas Mills CNC Portage la Prairie, MB

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! We truly appreciate you taking the time to leave such a detailed review. Our team loves feedback like this and we look forward to continued support of Thomas Mills CNC's growth!

5 / 5 Share

Jan. 21, 2023

I am very happy with Net Parcel and the app. Great savings for international shipping and excellent customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate this lovely review! It's always nice to hear that our international rates and support are helpful to our customers. Thank you and we look forward to being a continued partner in Nordquist Designs' growth!

5 / 5 Share

Dec. 19, 2022

Great app, and helpful customer service. Big savings on domestic Canadian shipments and cross-border shipments.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We love hearing that our savings are helpful for domestic and cross-border shipments alike, and look forward to being a partner in Red Carpet Technologies' continued growth!

5 / 5 Share

Dec. 12, 2022

Really can't complain. Does what it's supposed to do with no fuss. Requires going to a different site to get pricing and complete the order, but shopify order import is smooth. Pricing generally cheaper than Canada Post for all sizes larger than a shoe box. In some cases, much cheaper. Lots of options for carriers. Getting a refund on an unused label is pretty straightforward and they are quick to respond to emails. One improvement would be the ability to select when to fulfil and notify customer. It automatically fulfils and notifies them as soon as you purchase a label, but sometimes you may not ship out for a few days.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

PADL Boards team, thank you for taking the time to write such a detailed and positive review. We truly appreciate it! We will share your feedback with the management team and let you know if this functionality is made available in the near future. We are of course always available at [email protected] should you have any further feedback or feature requests. Thank you again!

5 / 5 Share

Dec. 8, 2022

A great app that allows me to diversify my shipping options at an affordable rate.

Store

Folklor

Using app

--

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for this lovely review! We love hearing that our range of shipping options add value to Folklor, and look forward to continued support of your growth!

5 / 5 Share

Nov. 11, 2022

It's a great app, and it makes the process easier for our start-up business. Thanks again, net parcel.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Couples Co., for this wonderful review! We very much appreciate your business and look forward to being a continued partner in your growth!

5 / 5 Share

Nov. 7, 2022

netParcel is a vital component of our growing engine. It helps doubling our sales in the past three years. Its tech support team always responses/resolves issues timely. It's one of our most reliable partners. Thank you netParcel!!!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow! We're so appreciative of this feedback! Thank you for the amazing review. We love being thought of as a partner to Bamboo Toronto Store and will continue working hard to support your amazing growth!

5 / 5 Share

Nov. 4, 2022

Great competitive pricing & fast customer service! I've been using Net Parcel for about 3 yes now and no regrets

Using app

Over 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Thanks for the taking the time to leave such a nice review! We're thrilled to hear our pricing and customer service have been helpful, especially from such a longstanding customer! Thank you for your business and we are always here to support Scoria Canada's continued growth!

5 / 5 Share

Sept. 20, 2022

I've been using netParcel for about two years now, it's a great product and whenever I send their support an email they are real quick to respond.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for this lovely review! We're thrilled to hear our product and support have met your needs, and look forward to being a partner in Forsaken Motorsports' continued growth!

5 / 5 Share

Aug. 23, 2022

This app does what it is supposed to. Competitive pricing for parcels and easy to use. Excellent job !

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for this wonderful review! We love to hear that our pricing is competitive and that our tool is easy to use! We look forward to being a partner in Wise Line Tools' continued growth!

5 / 5 Share

Aug. 11, 2022

Great pricing! Definitely, our place to go. Freely simple setup and great variety on platform integration.

Store

Vilicci

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for this lovely review! We are thrilled to hear that our pricing and product are beneficial to your business. We look forward to being a continued partner in Vilicci's growth!

4 / 5 Share

Aug. 4, 2022

The functionality of this app is amazing! I love how it is integrated with my rekindleyourlife.ca Shopify and Etsy shop. Although It does operate outside of my shop. Shipping to the US is a very low cost for my packages and is extremely simple to navigate. Shipping within Canada is oddly more than other services I use and the UPS pickup charge deters me from using this service at times. Overall I am definitely happy with the service, products, and design of this app.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We're thrilled to hear you are happy with our services and the design of our app. If there's anything we can do to improve your netParcel experience, our helpful team is always just an email away at [email protected]. We look forward to being a continued partner in Rekindle's growth!

5 / 5 Share

July 24, 2022

Netparcel offers competitive pricing and good client service. The service is easy to use and set up. Would recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful review! We are thrilled to hear our pricing, service, and set-up have been helpful to your business, and look forward to being a continued partner in Apex Cleaning Supplies' growth!

5 / 5 Share

July 22, 2022

Easy to use, free installation, great shipping pricing. I like how user-friendly NetParcels is. It's a great shipping service for small businesses.

Using app

Almost 3 years

Total reviews

7

Average rating

4.3

Developer Reply

Thank you for your review, and for choosing netParcel! We're thrilled that our prices and user-friendly tool help your business and we look forward to being a continued partner in Ferris Wheel Press' growth!

5 / 5 Share

July 21, 2022

Very practical. Prompt client service. Install in a breeze. Prices are very competitive and choice of carriers is great.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We love seeing that our prices and carrier mix are helpful to your business. We look forward to being a continued partner in BAKED2GO's growth!

5 / 5 Share

July 19, 2022

We have been using NetParcel for the last few years for our Canadian deliveries. Their customer support and prices are excellent.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for this wonderful review! Our customer support team always appreciates feedback like yours, and all of us at netParcel look forward to seeing Reveka Rose's continued growth!

5 / 5 Share

July 19, 2022

Our family run business has been using NetParcel for 3 years now. Our packages always arrive on time and their system conveniently links with ours, so creating a shipment is quick and easy. They even contact the couriers for you. I cannot recommend them enough!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this lovely review! We appreciate your kind words, and your longstanding business with us. We look forward to continued support of Hayworth Equipment Sales' growth!