netParcel
Save big with Canada's favourite shipping tool.
Rating
4.9
feedback
283
chart
#1,333
All reviews
Rating Breakdown
Review RSS Feed
Sept. 13, 2023
For clarity and future reference, I believe it would be beneficial for all customers if these policies were more clearly documented and accessible. I was also surprised by the voicemail I received, advising us to "cease shipping our products." This message seemed inconsistent with the information provided over the phone and came across as rather abrupt. I intend to share this feedback, including the voicemail and our email correspondence, with netParcel management. It is crucial for businesses to maintain professionalism, especially when communicating policies or concerns. A well-documented policy and a considerate approach can prevent misunderstandings and ensure a positive customer experience. While I understand that companies reserve the right to choose whom they provide services to, having policies in clear writing and communicating them with care and respect can make a significant difference. Thank you for your attention to this matter. I hope this feedback helps improve service for future customers. Warm regards, Arthropods Canada
July 27, 2023
best app I could add to my shopify store. 100% recommend. shipping is now so easy and way cheaper for the clients
Thank you for the thoughtful review! We always love hearing that our solution makes shipping easier and less costly. We look forward to being a continued partner in Manali Performance's growth!
July 13, 2023
I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.
Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support your business, we are always just an email away at [email protected].
June 23, 2023
The app integrates with my store without any issues and their shipping prices are pretty decent. I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label. The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand. All in all, I use this service when I need to ship a package using UPS or DHL.
We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at [email protected] to address any concerns.
June 15, 2023
I run a small business www.yorleather.com and www.yorboots.com. I started using Net Parcel a few months ago and I love it. I had a few agreements with different carriers. Now I just go to Net Parcel and ship anywhere using different service provider. 100% recommended. Great customer service. Roy
Thanks so much for your review, Roy! We are thrilled to hear that netParcel is now your one-stop-shop, and we look forward to supporting YOR Leather Goods' continued growth!
June 14, 2023
NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!
Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!
June 8, 2023
Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!
Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner in Purrre's growth!
June 6, 2023
Been using it even before I opened my store on Shopify. Get shipping prices and helps keep cost down. Would recommend!
Thanks so much for this lovely review! We're thrilled to hear our rates help Tucked-Up-Systems keep costs in check. Looking forward to being a continued partner in your growth!
May 23, 2023
Netparcel has been useful, consistent, and offers great rates! While we have a UPS business account, we still use Netparcel regularly - especially when we need quick international shipping, or to cross shop priority options beyond what our regular provider offers. There is also plenty of functionality and the interface is convenient and quick to use.
Thanks for the wonderful review! We're thrilled to hear our international rates and user interface are helpful to your business. We very much look forward to being a continued partner in Hemlock & Oak's growth!
May 8, 2023
Netparcel is amazing for comparing and contrasting rates between different companies without switching between tabs - Super convenient based right out of shopify or browser.
Thank you so much for the review! We're thrilled to hear that our solution brings speed and convenience to your business. We look forward to continued support of Phoenix Domes Canada & USA!
May 8, 2023
Ive tried ShipStation, EasyShip and everything that's out there. I even have a DHL business account. And the rates are same as on NetParcel. The UPS rates are also great if you are looking to ship outside of Canada but more on budget with speed. Overall this is the best app no nonsense and it's free. For domestic shipping, it also didn't disappoint.
Thank you so much for the review! We're thrilled to hear that our app, rates, and service levels are helpful to Leather Merchant! We look forward to continued support of your growth.
May 7, 2023
Exceptional Shipping Experience with Netparcel ✨ I recently used Netparcel for my shipping needs, and I am genuinely impressed with their services. From the beginning, their user-friendly website made it easy for me to navigate through the available shipping options and select the best one for my needs. The process was seamless, and I received a competitive rate, which was a pleasant surprise. The customer support team at Netparcel was attentive and responsive. They addressed my inquiries promptly and provided valuable guidance throughout the process. I appreciated their professionalism and felt reassured that my package was in good hands. My shipment arrived at its destination on time and in perfect condition. The tracking feature on their website kept me informed about my package's status and provided peace of mind throughout the entire process. In conclusion, I highly recommend Netparcel for anyone in need of reliable and cost-effective shipping solutions. Their dedication to providing excellent service, coupled with their competitive rates, make them a top choice for both personal and professional shipping requirements. I will undoubtedly be using their services again in the future.
Wow! We appreciate you taking the time to share such detailed feedback of your experience with netParcel. It's always great to hear that our team, product, and rates are helpful to businesses like Groovy Computers. Looking forward to being a continued partner in your growth!
May 5, 2023
I have always use netpercel and for about 99% of my shipment because their rate is affordable especially for small businesses. In few occasion where there is issues with carrier, their customer service is prompt in providing resolution. I will continue using them as long as I am able to get good and competitive rate. Thanks.
We appreciate this wonderful review! It's always great to hear that our rates and customer service are valuable to your business. Looking forward to continued support of Leside Naturals' growth!
May 5, 2023
I have used this netparcel services for nearly 2 years now. I'm so pleased with this service that I have integrated netparcel for my other shopify online store. This app has all the features that small business owners would need. I can easily track my shipment, review my expense report, auto populate addresses directly from shopify and super competitive shipping rates! Awesome service!
Thank you for such a positive review! We truly appreciate feedback like yours, especially from a longstanding customer. We are here to support Terrycrafted's continued growth!
May 5, 2023
This is a great app. netParcel has saved my company a lot of money over the past 4 years. The rate and ship feature works flawlessly and the shipping quotes are fast and accurate. Printing the shipping labels is easy. History and tracking is well documented.
Thanks so much for the lovely review! We're thrilled to hear that our features are helpful and that our product is easy to use/informative. We look forward to being a continued partner in Whitetails Crossing Outdoors' growth!
April 26, 2023
We have been using NetParcel for approximately 4 years, we have nothing but glowing praise for their service and rates. They are more competitive than the Shopify embedded Purorator services with a wide range of options for your shipping options at checkout. They are responsive to technical issues and delivery services questions. If you have significant amount of parcels they can accommodate with weekly invoicing versus single transaction billing. Integrates well with Shopify. A++ in our books, Ashton Security Inc.
Thanks so much for this fantastic review! We love hearing feedback like this, especially from a longstanding customer like Ashton Security Inc. We look forward to many more years of supporting your growth!
April 21, 2023
Just getting started with my Shopify store but happy I found Netparcel. So far all of my orders have been from the United States, and the default shipping options from Shopify only let me choose USPS. Installing the Netparcel app allowed me to choose from many more shipping options, and ship orders at about half the cost of what it would have cost me without Netparcel. Super happy with this app and will continue to use it!
We appreciate you taking the time to leave such a positive review and are thrilled to hear netParcel is helping you reach customers in the US! Looking forward to being a continued partner in Lowbuck LS' growth!
April 21, 2023
Fantastic App, Easy to use in all aspects. Fantastic pricing and integration with Shopify. Fast customer support when we needed it.
Thank you to the LA Aquatics team for this great review! We're thrilled to hear our pricing, technology, and customer support are helpful to your business, and look forward to continued support of your growth.
April 21, 2023
Nice app for comparing and arranging shipping options. It would be nice if the app can pull orders from marketplaces rather than importing each order, but it is great as is. Thanks.
We appreciate your review and always love hearing that our comparison tool is helpful to businesses like Linens Delight. We will certainly keep you posted as new functionality is added to the platform!
April 21, 2023
netParcel has been great for shipping LADDERAILs to the states VIA UPS. The rates are lower than Canada post and drop offs at the UPS store is always quick. Also love that it is free to use. We have inventory in FBA warehouses in the states and have the option to use their MCF for our Shopify orders, but netParcel still ends up cheaper for Shopify orders to the states. Importing orders is quick and easy. Will continue to use for Shopify orders.
Thank you for this terrific review! We're thrilled to hear our rates and drop off options are helpful to your business, and look forward to being a continued partner in LADDERAIL's growth!