All reviews

Rating Breakdown

  • 5
    90% (165 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (180)
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5 / 5 Share

July 11, 2016

It's easy to import orders from Shopify, although it's only one at a time. It would be nice to see an option to import the entire order list and avoid the toggle back and forth while shipping. Shipping rates are competitive, particularly as you get into more expedited services.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

NetParcel has been invaluable during this tumultuous time of the potential Canada Post strike. For our international customers, the app is able to find shippers that we didn't even know about at reasonable rates that ensure our customers get their packages on time. Thanks net parcel!

Store

Become

Using app

14 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 10, 2016

Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.

Using app

2 months

Total reviews

9

Average rating

4.3

1 / 5 Share

July 4, 2022

The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.

Using app

About 6 years

Total reviews

5

Average rating

3.2

5 / 5 Share

July 4, 2016

The stress of an imminent Canada Post strike motivated us to search for a new delivery partner for our Shopify web orders. Thank goodness for the strike, because we found netParcel. The netParcel ap is so easy to use, we kept thinking there must be a catch. Use netParcel with confidence! It is simple, straightforward, convenient and cost effective.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2016

Wish I would have installed this app sooner! It's quite user friendly and the rates are comparable to Canada post with next day delivery services! I would definitely recommend anyone download this one!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2016

Very good app, reasonably user-friendly and gives lots of options in a format that largely makes sense (unlike many other shipping apps we've tried, like the Purolator one which is absolute rubbish). Would like to see a larger degree of automation for importing orders from Shopify though (ie an auto-synced order list), so that a full list of orders was visible and fulfilment status is easier to see without having to swap back and forth with a Shopify tab/window. Other than that, no problem recommending this.

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 30, 2019

Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time. Give you the ability to import a shopify order number for easy entry. Room for improvement would be: - Canada Post integration - Ability to link from the Shopify order page directly to get a quote on netparcel All minor but would be handy. Great job netParcel!

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 3, 2016

The service has been great and the discounts for certain locations have been very beneficial to our business. We need to use express services due to the perishable nature of our product and netParcel has provided us with good rates for UPS and other couriers. If you feel you're paying too much for shipping, try this app. Also very easy to import orders and print labels.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2016

As a small business,, we were struggling with getting the best shipping rates for our customers. netParcel has make the whole process much simpler. From top notch customer service to lower pricing and easier administration, the netParcel app has helped us to streamline our shipping process while providing more economical options for our customers. Fantastic app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2016

We began using netParcel a couple of months ago after switching from another shipper. I love being able to import an order from my shopify store and having the shipping info exactly as the customer entered for his/her order. On top of that, the prices are cheaper than the other provider. Our customers can choose from UPS, Purolator and Loomis which all provide pickup in our town.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2016

Great experience. Easy to use. I love the fact that we can import the order number and then get a label printed and then the package was picked up by ups. Really easy.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2016

Great rates and service. I would definitely recommend them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2015

Love netParcel! Wish I had discovered it sooner! I was using Canada Post thinking this would give me the best rates but was very surprised that with netParcel the rates were better in most cases (or at least the same) and I no longer have to make trips to the post office to drop off my parcels!! I also like how I can download the customer information, saves time (and possible typing errors). Highly recommend netParcel.

Using app

14 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 19, 2015

netParcel has been great for us. We use it every day and the rates are excellent! We are able to offer free shipping to our customers while keeping our cost to a minimum. Service is also great if you have any issues. Thank you.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2015

NetParcel has been a great help for our business. Order import from Shopify is extremely quick and easy. The shipping rates and selection are excellent. If there is ever an issue, the customer service is outstanding. NetParcel has helped us expand our business tremendously and we are looking forward to doing lots of shipping in 2015.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2014

This app helped us lower our shipping costs. Support is fast and is always ready to help whatever the problem is.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2016

We have been using Net Parcel for years now and find it a real asset to our company. With the auto import of ship to information and feed back to Shopify with tracking number Net Parcel has really streamlined our whole shipping process. Their customer service is always willing to look at ways to improve the site and have even integrated some of our wishes and suggestions, and if we have an issue with a particular shipment their team takes care of it saving us time on the phone with the couriers.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2013

Hands down one of the best apps we've installed on Shopify!! netParcel offers FANTASTIC shipping discounts that we pass on to our clients. Our clients are absolutely shocked of our new rates, and our business has grown. The website recently had a make-over, and it looks phenomenal and super easy to use. The customer service is #1. They are so helpful and quick to resolve any issues you may have. An all around great app to use and great company! HIGHLY recommend!

Using app

--

Total reviews

1

Average rating

5.0