All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2017

I have been using netParcel once a day or so for the last week, I like the lower rates that I get from DHL to Europe. Their customer service is great, fast and quality service. I hope they can soon connect the app to Etsy platform that would be awesome. keep on growing

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2017

Very easy to use, extremely reliable, and integrates seamlessly with Shopify. As a Canadian business, saving on shipping costs is very valuable to us, and netParcel's rates are extremely competitive against all major carriers & Canada Post.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2017

Get savings on Shipping Costs, Easy to use, customer service is excellent

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

Amazing app! Easy to use & really good customer service. I highly recommend it due to its cheap rates & more options for shipping.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2016

I've been using netParcel for a few week and it couldn't be easier. The address is simply added, payment is taken, and I get a label on the spot to print. And it links with Shopify which is super convenient for me! I couldn't recommend it more!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 8, 2016

Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging. These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors. I wish the invoicing would calculate a total for the day or week and put a group charge through, versus each individual one - it does make accounting harder. Give it a go, you will be glad you did.

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 19, 2016

So far so good. Most of the shipments I will get a confirmation email except one; I called and they said the driver is on the way. The shipping fee is competitive; looking forward to getting more discounts on shipping.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2016

Netparcel has been great for us since we opened. Most of the time we do use Canada Post but there are times when there is a larger box size or an international order that is better suited for a service like FedEx, UPS, DHL, Purolator and more. That's where Netparcel comes in. You enter your info, they come back with an instant quote of all of the different services that are heavily discounted for you to pick and choose. Print the label and that's it! I've used it many times and I couldn't be happier!

Store

Mindzai

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2016

Just started using netParcel and am pretty happy with how easy it is to use. Integrates well with Shopify! Use Canada Post but with the impeding strike, looking for an alternative. Works great! Started using netParcel for wholesale shipping as rates were better than I could negotiate myself. Definitely recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 6, 2018

With the latest Canada Post disruption and Purolator no longer providing pickups from netParcel we have become very disappointed with netParcel and it's customer service and lack of communication at a crucial time of year for shipping. -- Gary Quiring President, Saltspring Soapworks Ltd.

Using app

Over 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

July 11, 2016

After doing a lot of research and comparing prices with so many other shipping providers, we found Net Parcel and are we ever happy we did! There shipping rates from Canada to the US beat any other company we've come across and the shipping rates within Canada basically match Canada Post. Happy to be using Net Parcel as our new shipping provider :-)

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2016

This app is awesome! Super simple to use and streamlines shipping. For a busy shop it is a must! I like that it fufills your order for you once you pay for postage as well as sends the tracking number along to the buyer. Saves me time and money, a must!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

netParcel, like many other people on here, landed me when the Canada Post strike loomed. But it has kept me with rates that are pretty much half what I was looking at by going directly through the carrier and their customer service was quick and responsive when I was setting up my rate calculator and couldn't figure out how to activate it. (They turn it on btw). I was careful at first, as I had never used a budget third party before, but honestly the process to a shipping label is more streamlined than native Shopify integration and when you submit the order you receive a carrier label, no sketchy steps or other questionable practices. I am truly impressed with netParcel.

Store

Gobles

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2016

It's easy to import orders from Shopify, although it's only one at a time. It would be nice to see an option to import the entire order list and avoid the toggle back and forth while shipping. Shipping rates are competitive, particularly as you get into more expedited services.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

NetParcel has been invaluable during this tumultuous time of the potential Canada Post strike. For our international customers, the app is able to find shippers that we didn't even know about at reasonable rates that ensure our customers get their packages on time. Thanks net parcel!

Store

Become

Using app

14 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 10, 2016

Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.

Using app

2 months

Total reviews

9

Average rating

4.3

1 / 5 Share

July 4, 2022

The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.

Using app

About 6 years

Total reviews

5

Average rating

3.2

5 / 5 Share

July 4, 2016

The stress of an imminent Canada Post strike motivated us to search for a new delivery partner for our Shopify web orders. Thank goodness for the strike, because we found netParcel. The netParcel ap is so easy to use, we kept thinking there must be a catch. Use netParcel with confidence! It is simple, straightforward, convenient and cost effective.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2016

Wish I would have installed this app sooner! It's quite user friendly and the rates are comparable to Canada post with next day delivery services! I would definitely recommend anyone download this one!

Using app

14 days

Total reviews

3

Average rating

5.0