Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,036
chart
#996
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
Okendo is a Shopify App that has received a mix of positive and negative reviews. Positive aspects highlighted by users include excellent customer support, with specific mentions of helpful and responsive support team members such as Paulo, Laura, Luigi, and Amanda. Users appreciate the ease of use and customization options offered by the app, as well as its seamless integration with other platforms like Klaviyo. The app is praised for its features such as reviews, referrals, and loyalty programs, which have helped boost customer trust and engagement. Additionally, users value the quick resolution of issues and the proactive assistance provided by the support team.
Highlights
Rating Breakdown
All reviews
Nov. 19, 2024
This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!
Nov. 18, 2024
Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!
Nov. 14, 2024
Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.
Nov. 14, 2024
The customer support team, specifically Juan, was quick to respond and resolve our issue.
Nov. 14, 2024
Really easy to use, looks nice, and is more reasonably priced than other services.
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