Rating

4.9

feedback

1,254

Reviews

chart

#1,768

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    51%
  • More than a year
    29%

Reviews Summary

Okendo is highly praised for its user-friendly interface, excellent customer support, and seamless integration with other platforms like Shopify and Klaviyo. Users appreciate the ease of navigation, valuable insights provided, and the efficiency of the support team in helping with onboarding and optimizations. The app offers a wide range of features including reviews, loyalty programs, surveys, and quizzes, all in one place. The support team, particularly individuals like Henry, Karen, Marissa, and Chelsea, are highlighted for their knowledge, responsiveness, and proactive approach in assisting users. Overall, Okendo is recommended for brands looking to enhance customer trust, engagement, and overall brand performance.

Highlights

User-friendly interface and ease of navigation
Excellent customer support and proactive assistance
Seamless integration with other platforms like Shopify and Klaviyo
Wide range of features including reviews, loyalty programs, surveys, and quizzes
Highly recommended for enhancing customer trust and brand performance

Rating Breakdown

  • 5
    96% (1,203 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 98% (1,235)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Really appreciated the support in improving our review integration on Shopify. Sheila was especially helpful and guided us through the process smoothly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

The app itself works really well and does exactly what it promises, but what truly stands out is the support. The team is incredibly responsive, helpful, and genuinely cares about solving issues quickly. It makes a huge difference knowing there’s real human support behind the app. Highly recommended.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Have been using Okendo to collect high quality verified reviews. It's easy to sort and filter reviews on site, helping nudge customers to purchase. Our rep Kelsey is always available, helpful, and proactive at sharing new features.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Really happy working with Okendo. We've used their Reviews, Loyalty and Quizzes features. We've always found the platform easy to use. Also really happy with our Customer Success Manager, Kelsey. She's really supportive, attentive, knowledgeable and responsive.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 14, 2025

Using app

6 months

Total reviews

1

Average rating

1.0

All reviews

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