Rating

4.9

feedback

1,158

Reviews

chart

#976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    23%
  • Less than a year
    51%
  • More than a year
    21%

Reviews Summary

The reviews for the Okendo Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the team members such as Laura, Leonardo, Andre, Henry, and others. Users appreciate the ease of use, customization options, and seamless integration with their websites. The support team is highlighted for being knowledgeable, responsive, and going above and beyond to assist with any queries or issues. Additionally, users mention the helpful recommendations and feedback received from the team members, contributing to a positive experience with the app. However, there is a single negative review that criticizes the customer service for being slow, unhelpful, and lacking knowledge about the product, leading to frustration and a desire to switch to another provider.

Highlights

Positive customer service and support
Ease of use and customization
Seamless integration with websites
Helpful recommendations and feedback
Negative experience with customer service

Rating Breakdown

  • 5
    96% (1,110 ratings)
  • 4
    1% (16 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2025

Excellent support from Amanda

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

We love the ease of use of Okendo and all that it offers. It easily integrates with our other platforms. A plus is the quick and helpful customer service that Leonardo gave us. They were able to walk us through and pinpoint an issue we were having in our Shopify theme.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2025

We've had a fantastic experience using this software from day one. The system is incredibly easy to use, even for those who aren’t tech-savvy. The intuitive design and clean interface make it simple to navigate and get up to speed quickly, which really helps our team stay efficient and focused. What really stands out are the helpful features that are built right in. From customizable tools to fit your companie's needs, to automated workflows and data analytics. Okendo also has seamless integration with other platforms, which helped us remove other systems to just focus on one. I can’t say enough good things about the support and customer success team. They’re responsive, knowledgeable, and genuinely invested in our success. Whether we’ve had a quick question or needed in-depth assistance, their support has been nothing short of amazing. If you're looking for a reliable, user-friendly solution with top-notch support, this is the one to go with. Highly recommended!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2025

Absolutely incredible support from Kenn on the O'kenn-do team today! He went above and beyond to help us configure the Okendo Reviews App, and his patience, knowledge, and clear guidance made all the difference. It's rare to come across support this thoughtful and thorough — I genuinely can’t thank him enough. The app itself is powerful, but it’s the support team that really sets it apart. Huge personal shoutout to Kenn for making our setup smooth and stress-free! You can see it in action on our site: smuuvbody.com — definitely worth checking out!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2025

Okendo have been the G.O.A.T of reviews platforms. They devised a launch campaign that saw us generate reviews as quickly as possible.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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