Rating

4.9

feedback

1,062

Reviews

chart

#1,043

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    47%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses, helpful assistance, and personalized support they receive when facing issues or needing guidance. The app itself is praised for being intuitive, easy to use, and offering powerful features such as customizable review widgets, loyalty programs, and referral options. However, there are a few negative reviews that mention concerns about the pricing of the app, delays in onboarding, and responsiveness issues with the support team. Some users also expressed a desire for more flexibility in the types of content that can be reviewed.

Highlights

Excellent customer service and quick responses
Intuitive and powerful features
Pricing concerns and delays in onboarding
Desire for more content flexibility
Responsive and helpful support team

Rating Breakdown

  • 5
    97% (1,025 ratings)
  • 4
    1% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Juan was very helpful - we are very happy with Okendo

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

OKENDO's support is truly outstanding. I'm so grateful for resolving every potentially troublesome aspect. I am receiving tremendous help, and the website looks more professional now. I look forward to continued assistance in the future. Thank you very much. ✨ OKENDO 의 지원은 정말 훌륭합니다. 번거로울 수 있는 부분도 모두 해결해 줘서 너무나 감사해요. 정말 많은 도움을 받고 있습니다. 홈페이지가 더욱 프로페셔널하게 보입니다. 앞으로도 많은 도움 부탁합니다.

Store

auvnua

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!

Store

Blululi

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

Using app

--

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more