Rating

4.9

feedback

1,036

Reviews

chart

#996

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    47%
  • More than a year
    34%

Reviews Summary

Okendo is a Shopify App that has received a mix of positive and negative reviews. Positive aspects highlighted by users include excellent customer support, with specific mentions of helpful and responsive support team members such as Paulo, Laura, Luigi, and Amanda. Users appreciate the ease of use and customization options offered by the app, as well as its seamless integration with other platforms like Klaviyo. The app is praised for its features such as reviews, referrals, and loyalty programs, which have helped boost customer trust and engagement. Additionally, users value the quick resolution of issues and the proactive assistance provided by the support team.

Highlights

Excellent customer support and responsiveness
Ease of use and customization options
Seamless integration with other platforms like Klaviyo
Features such as reviews, referrals, and loyalty programs
Quick issue resolution and proactive assistance

Rating Breakdown

  • 5
    97% (1,001 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Using app

--

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

The customer support team, specifically Juan, was quick to respond and resolve our issue.

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Using app

About 2 years

Total reviews

4

Average rating

5.0

All reviews

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