Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,272
chart
#1,914
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
17%
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Less than a year
51%
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More than a year
29%
Reviews Summary
The reviews for the Okendo Shopify App highlight the exceptional customer support provided by the team, with many users praising the responsiveness, knowledge, and dedication of their account managers. Users appreciate the ease of use of the app and its various features such as reviews, loyalty programs, and quizzes. Positive themes include proactive support, helpful account managers like Laura, Kelsey, and Henry, and the seamless onboarding process. However, there are a few negative reviews mentioning issues with customer service, specifically delays in responses and lack of resolution, with one user expressing frustration with a support representative named Sheila.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2026
Our customer success manager, Laura Gomez, has been ABSOLUTELY AMAZING! We are still trying to leverage Okendo to its full potential but we see a lot of positive impact on our business and retaining loyal customers.
Jan. 23, 2026
The Okendo Team has been great to work with. Karen was incredibly attentive and helpful during the onboarding process. Our integrations came together quickly and we're now off and running!
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