Rating

4.8

feedback

1,326

Reviews

chart

#1,595

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    50%
  • More than a year
    31%

Reviews Summary

The reviews for the Okendo Shopify App are overwhelmingly positive, with users praising the ease of use, seamless integration with Shopify, and the continuous development of new tools and features. Customers appreciate the excellent customer support provided by the Okendo team, with specific mentions of support representatives like Karen, Laura, Josh, and Kelsey who have been proactive, knowledgeable, and responsive. Users highlight the platform's power and flexibility in managing reviews, loyalty programs, and quizzes, as well as the ability to customize the appearance to match their brand. Overall, Okendo is highly recommended for Shopify brands looking to enhance their reviews and loyalty programs.

Highlights

Positive customer support experience
Ease of use and seamless integration with Shopify
Continuous development of new tools and features
Customizability to match brand appearance
Power and flexibility in managing reviews and loyalty programs

Rating Breakdown

  • 5
    95% (1,266 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,302)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Sheila has always been of such a great help. Always keeping us up and helping us improve.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

Okendo not only provides a great depth of products, bundled into one package, but their Customer Support is top-notch and have always helped us to solve our problems and come up with solutions that aren't always straight out of the box. Shout-out to our Rep, Shiela, for always being able to help.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Okendo has been a great platform for us. It’s user-friendly, highly customizable, and gives us clear visibility into the analytics we need to understand performance and identify areas for improvement. It’s made it much easier to collect reviews, promote our product-matching quiz, and manage our loyalty and referral programs. Altogether, these tools have helped drive more sales and strengthen our brand reputation.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2026

Great experience with this app and great customer service! Rodrigo Barradas helped us with some issues we had with our account and he gave us a great customer service.

Store

Venner

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2026

We’ve been using Okendo across our three brands and it’s been a really solid experience. It’s pretty easy to use, and getting reviews set up and live on our site is usually a smooth process. Reviews are a big part of marketing our old and new products that we’re constantly promoting in new ways. Also have to shout out our CSM, Kelsey, who’s been great to work with. Super responsive and very helpful, which makes a big difference. Overall, it’s been a really valuable tool for us and something we rely on pretty heavily!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

All reviews

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