Rating

4.8

feedback

1,313

Reviews

chart

#1,693

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    50%
  • More than a year
    30%

Reviews Summary

The reviews for the Okendo Shopify App are overwhelmingly positive, with users praising the ease of use, seamless integration with Shopify, and the continuous development of new tools and features. Customers appreciate the excellent customer support provided by the Okendo team, with specific mentions of support representatives like Karen, Laura, Josh, and Kelsey who have been proactive, knowledgeable, and responsive. Users highlight the platform's power and flexibility in managing reviews, loyalty programs, and quizzes, as well as the ability to customize the appearance to match their brand. Overall, Okendo is highly recommended for Shopify brands looking to enhance their reviews and loyalty programs.

Highlights

Positive customer support experience
Ease of use and seamless integration with Shopify
Continuous development of new tools and features
Customizability to match brand appearance
Power and flexibility in managing reviews and loyalty programs

Rating Breakdown

  • 5
    96% (1,255 ratings)
  • 4
    2% (20 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,290)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 9, 2026

Easy to set up and integrates well with Shopify. The review collection works smoothly and the support team has been responsive. Helpful tool for building customer trust.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Using the app is made easy with the super helpful team members who are readily available to assist with all aspects of the app installation and running. No question is too big or small and their response time is excellent. I highly recommend this product.

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 6, 2026

good app - use across several website

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2026

The team is always extremely responsive, patient, and proactive. I’m very happy with their efficiency.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 6, 2026

Great app and great support! Shiela from the support team was wonderful and planned multiple calls with us to ensure we had everything running smoothly and optimised for results.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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