All reviews

Rating Breakdown

  • 5
    96% (1,025 ratings)
  • 4
    1% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Juan was very helpful - we are very happy with Okendo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

OKENDO's support is truly outstanding. I'm so grateful for resolving every potentially troublesome aspect. I am receiving tremendous help, and the website looks more professional now. I look forward to continued assistance in the future. Thank you very much. ✨ OKENDO 의 지원은 정말 훌륭합니다. 번거로울 수 있는 부분도 모두 해결해 줘서 너무나 감사해요. 정말 많은 도움을 받고 있습니다. 홈페이지가 더욱 프로페셔널하게 보입니다. 앞으로도 많은 도움 부탁합니다.

Store

auvnua

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!

Store

Blululi

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups.Thank you Josh for being so nice and helpful!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great product and great customer service from Josh!

Store

Drago

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

i love this app. to gives you the freedom you need. have one of the best customer service i have ever seen. i recomend okendo for every shop owner.

Store

Jaydau

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Great app with an amazing customer support! :)

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!

Store

SheBird

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great app and great service from Luigi!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

When I was having issues integrating the app to my site, the staff responded immediately and helped me get things up and running right away.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Beyond impressed with the functionality and easy of use with Okendo's product!! And the onboarding team is 10/10 amazing...would HIGHLY recommend this platform for reviews!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Helpful support team. Seeing an increase in our reviews since switching to this platform.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Quick, helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 2, 2024

Great App! And good assistance from the support team.

Using app

2 days

Total reviews

3

Average rating

4.7

3 / 5 Share

Nov. 26, 2024

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

Using app

2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

Using app

About 2 months

Total reviews

1

Average rating

5.0