Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,326
chart
#1,595
All reviews
Review RSS Feed
March 26, 2026
Sheila has always been of such a great help. Always keeping us up and helping us improve.
March 26, 2026
Okendo not only provides a great depth of products, bundled into one package, but their Customer Support is top-notch and have always helped us to solve our problems and come up with solutions that aren't always straight out of the box. Shout-out to our Rep, Shiela, for always being able to help.
March 25, 2026
Okendo has been a great platform for us. It’s user-friendly, highly customizable, and gives us clear visibility into the analytics we need to understand performance and identify areas for improvement. It’s made it much easier to collect reviews, promote our product-matching quiz, and manage our loyalty and referral programs. Altogether, these tools have helped drive more sales and strengthen our brand reputation.
March 24, 2026
Great experience with this app and great customer service! Rodrigo Barradas helped us with some issues we had with our account and he gave us a great customer service.
March 23, 2026
We’ve been using Okendo across our three brands and it’s been a really solid experience. It’s pretty easy to use, and getting reviews set up and live on our site is usually a smooth process. Reviews are a big part of marketing our old and new products that we’re constantly promoting in new ways. Also have to shout out our CSM, Kelsey, who’s been great to work with. Super responsive and very helpful, which makes a big difference. Overall, it’s been a really valuable tool for us and something we rely on pretty heavily!
March 20, 2026
We've had a super positive experience with Okendo. It is easy to use, efficient, and integrative. Their team is always ready to help, responsive, and innovative. Overall, I would definitely recommend Okendo!
March 20, 2026
Great App, and they are really helpful at guiding you through the site. Great customer service team who are actually helpful!
March 19, 2026
Okendo is very user-friendly, especially since the addition of the performance insights. I’m able to use these insights alongside my own data to easily inform CX decisions. Our Okendo rep is also wonderful—always willing to answer questions and help us with any situation we bring to her. Okendo is a great tool for easily uncovering customer insights, and it helps inform both product and marketing decisions for us. It also automates review collection and management, leaving much less work for our marketing teams.
March 18, 2026
Super easy set up and the team were extremely helpful during the set up phase. Made implementing the app very straight forward
March 16, 2026
Okendo has been so beneficial for our company! There are so many different features that allow for maximum growth and opportunity. It has made such a big difference in our sales and staying organized when it comes to our reviews.
March 15, 2026
Paulo from Okendo was SUPER FAST getting back to me. He spoke in words I can understand, and everything he guided me with WORKED! YAY! LOVE IT!
March 13, 2026
Using Okendo is a breeze, whether you use it as your main review-tool, or in combination with others. The flexibility, and customizability of the integrations as well as emails make it stand out against the competition!
March 11, 2026
It has been such a great experience working with Okendo and their team. Our CSM Kerry has been able to offer us great insights and suggestions along the way. Okendo offers a very hands-on team to help with implementation and set up of different features which is one of my favorite things about them! Okendo is one of those teams that is truly invested in the success of their products, but more importantly the success of your company! Would highly recommend.
March 10, 2026
Fees for the app are crazy!! ROI on it is minimal. Can get more features at a lower cost with other apps. The only advantage it has is all in one platform. Overall experience is rather poor. Wouldn't recommend. And to make it worse, they still charged me even when I cancelled.
March 9, 2026
Extremely happy with the service I received from Paulo, I used to use a different review platform and I downloaded Okendo just to have a look and ask a couple questions. I ended up speaking to Paulo and his attention to detail, quick/informative responses and his product knowledge made switching over to Okendo a no brainer. Very happy with the platform, works well and looks great. Big thanks again to Paulo! Great team member
March 9, 2026
Easy to set up and integrates well with Shopify. The review collection works smoothly and the support team has been responsive. Helpful tool for building customer trust.