Okendo: Reviews & Loyalty

This app is incredible! And the support is amazing and fast and actually super helpful (unlike some other apps)! For us there's been a bit of a learning curve to get loyalty points in place but support has helped so much it's making it easier. It's great to have reviews, loyalty, surveys, and quizzes, all in one place. Definitely would recommend Okendo. Not the cheapest, but you get what you pay for and they definitely deliver!

Josh from the support team was patient with anew user and quickly helped me fix my issues while saving me money! Highly recommend

Great app. Fantastic customer service. Paulo in particular has been incredibly helpful, responsive, and competent. Very happy with Okendo and would recommend.

We've been using Okendo for just over a year now, and we highly recommend it. The user experience on our site is seamless, making it easy for customers to engage with reviews. On the backend, it's incredibly intuitive for our team to manage. Plus, the integrations with Klaviyo and Shopify are smooth, reliable, and have streamlined our workflows.

Okendo has been a total game-changer for Perfec-Tone! It beautifully showcases our customer reviews and transformation stories while staying true to our brand’s look and feel. The setup was seamless, the customization options are great, and their support team is top-tier. We’ve seen stronger trust, better engagement, and higher conversions ever since. Highly recommend!

Laura was incredibly helpful and thorough during our call. She did an excellent job walking through the platform and actively listening to the client.

Been using the app for. a while now for customer reviews on our site and love it. Had also a great optimisation call with Marissa recently, which was super helpful.

We switched from Yotpo and Trust Pilot to Okendo, its great and the staff are SO helpful!!

Excellent app with really good support making tweaks needed within minutes

App is clean and easy to use. The support and billing teams are quick to respond, flexible, and very helpful. Thanks Okendo team!

We migrated our entire loyalty, reviews, surveys, and quizzes over to Okendo so everything is now under one roof. Chelsea was a fantastic onboarding manager, she made the process smooth and handled any issues quickly and efficiently. The big loyalty and reviews migrations were completed seamlessly, and the transition has already made managing our customer experience so much easier. We’re really happy with the support and the results so far - highly recommend Okendo to any brand looking to simplify and strengthen their CX stack.

Okendo provides concierge-level service, with dedicated and responsive account representatives who are proactive in sharing opportunities. Their Shopify app provides a robust level of detail and is easy-to-use, plus their product suite includes many industry-leading tools that can be used to scale the retention side of a business. Okendo mainly assists us in increasing our review rates and utilizing the insights from those reviews in our direct-to-consumer communications, which in turn supports the growth of our customer lifetime value.

Great, user friendly app. Cost effective in comparison to other platforms. Their team also really wants you to succeed and recommends opportunities to optimize.

Great product, strong design, very intuitive, easy to use, and responsive support team. Would highly recommend to anyone considering!

Received great support from Leonardo.

Support re my plan was very good. Shiela answered all my questions and is a real asset to the Okendo team.