Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,245
chart
#1,724
All reviews
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June 10, 2025
Henry Thompson is THE BEST. We had a bit of a rough launch on our Referrals program with users finding a quick way to abuse the system, being told certain things could/couldn't work, and general confusion. We let Okendo know we needed more detailed help, and they sent Henry. We don't even feel like we need to ask questions, as Henry is always several steps ahead of where we are thinking and provides advice that makes PERFECT sense. The kind of advice an old friend would give you, that changes your world view. But, you know... With Okendo instead. Henry reviews our Referrals program daily presently, after making improvements to it, just in case something weird happens again. TL;DR: Henry is amazing, he's got us excited to work on and improve even already well performing aspects of our Okendo products!
June 10, 2025
Okendo solved all our prior review/notification issues and more. Their customer support team is quick to give you a response, dedicated to your success, and always ready to help. The app is very user-friendly. You'll be up and running in no time.
June 6, 2025
What we value most about Okendo is the strategic support we receive for our accounts. Having a dedicated team that consistently provides actionable recommendations has made a significant difference in our performance. The reviews module is robust and allows us to showcase testimonials. We also rely on the email and survey modules, which are well-integrated and enable us to automate feedback and data collection.
June 5, 2025
Amazing Reviews app for small businesses. I looked at at least 7 different apps on Shopify for reviews, and this one is by far the best value for money and has great features. Amazing customer support team. I worked with Paulo and he was a great help and responsive during my query.
June 3, 2025
Nothing but good things to say about this app - 10/10! From our initial few calls with Alex, onboarding with Alannah, and making the most of our account with Ana, we've had a perfect experience with this app! Our requirements haven't been the most straightforward but the team have been ridiculously helpful and held our hand every step of the way. Would highly recommend, especially if your current app isn't up to standards as ours wasn't.
June 3, 2025
Laura's done a great job helping us optimize our account. Pointing out the low-hanging fruit, finding & sending resources when we need them, and answering any questions we have.
June 3, 2025
Okendo is very supportive. And Shiela is very patient & understanding when it comes to succeeding the brand! Highly recommend this app and what they do !
May 30, 2025
Just got the software but its working very well. Love the pricing tiers and how quality the software is!
May 28, 2025
Fantastic app! I had a great experience, before purchasing the service, we had a call where they walked me through all the features and capabilities. Most importantly, the team was incredibly helpful and supportive in getting everything set up. Highly recommended!
May 27, 2025
We've been using Okendo reviews for several years and it continues to prove to be a leader in its category. It's especially good at syndication and integrates well into our support ecosystem (incl Gorgias, Klaviyo) so that we can engage customers effectively. I've been particularly impressed with their team's willingness to take an active role in working with us through our evolution and a special mention of Ana for how well she's supported us over the years.
May 26, 2025
Leo was so helpful and quick to reply when I needed help with sharing a URL for a specific campaign. Okendo is easy to use and their staff is always quick to respond and provide good solutions.
May 22, 2025
A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!
May 22, 2025
We've had an incredible experience with the Okendo team. We've been using aspects of their services for years, and recently onboarded a new feature they offer. We cannot recommend their services highly enough. Their customer support has been consistently helpful and responsive, and their dedication to our business’s success is something we’re truly grateful for.
May 20, 2025
Okendo's customer service team through the live chat is awesome! They are always ready to help and explain everything thoroughly. Juan helped me so much today.