Okendo: Reviews & Loyalty

The Okendo team has been incredible. From the sales experience through the onboarding, they have been great. The tool is incredibly easy to use and the pricing is fair. They helped us migrate our reviews from our previous platform in an efficient way. Super smooth!

Highly recommend… this is a special piece of art - it looks like a sculpture just standing alone! As a kaleidoscope it is endlessly enthralling to move a light back and forth alongside its length at different speeds, and capturing the results on video using my phone camera allows me to make unique mind-blowing art!!!

The team is very responsive and helpful. I know I can always count on the Okendo team.

Okendo has been fabulous to work with for our reviews software, and always responsive to our individual company needs. Thanks especially to Laura G., who was exceptional in the customer care department.

We're loving Okendo for reviews + surveys! We came to Okendo from a competitor and have been very happy since switching. It was very easy to integrate and set up. The UI on the back end is easy to navigate- moderating reviews and questions is very easy, as is the syndication feature which is very helpful for stores with multiple markets. We've recently started using some of the AI features and are excited to see how that helps us grow and convert! We've also found Okendo support to be more responsive/ helpful than our former reviews partner.

Fantastic support. Updated ongoing support has been very good. Thank you, Shiela!

Great to work with and meets all our requirements! Laura and team have also provided exceptional recommendations to improve our loyalty program over time, all easily implementable or even taken on by Okendo's team.

Okendo is very useful as it relates to customer reviews and flows. Allows our customers to upload visuals, videos and additionally let them review our company as a whole. Support is accessible and helpful.

Great customer service. Paulo really helped out with importing our current reviews over and making sure they were all in correctly. Also quick to help us make sure the overall account is set up with email sequences, rewards and integrations. Really appreciate all of the help! Update: We had an issue with the reviews widget onsite button text colors being overwritten by our theme- and Leonardo was extremely helpful and went out of his way to find us a solution! Highly recommend Okendo, more specifically Leonardo! A+++

Great platform, intuitive to use and accompanied by a proactive team.

We’re picky about apps. Okendo earned its spot: photo/video reviews, fit attributes, and painless moderation. It’s fast, looks clean, and plays nice with Klaviyo. Our customers get the info they need, our team gets fewer questions—win-win.

Good customer service from Laura Gomez :)

Really easy to use platform with really great CSMs. Great for multiple Shopify stores, and works seamlessly with integrating with Klaviyo also. We've used the reviews and quiz sections, and have been happy with both.

Great app! The technical support from this team is incredibly fast and helpful. The Okendo team also schedules quarterly follow ups to provide recommendations for our site, which have been very helpful with getting us reviews and optimizing the app to its fullest potential. Highly recommend!

We've had an outstanding experience with the Okendo Shopify app, particularly thanks to the exceptional support from their Customer Success and Onboarding teams. From the very beginning, the onboarding process was seamless - clear, timely, and tailored to our needs. The Customer Success team went above and beyond to ensure we were fully set up for success, offering proactive guidance, quick responses, and expert insights that made implementation smooth and effective. The team's dedication to helping us maximise the app’s features has made a real difference.

Have been using Okendo for 2+ years and have had a great experience with their team and reviews platform

Paulo helped me navigate a few things. He was super helpful. Also, this platform is easy to use and very intuitive.

Great responsive service!

Laura has been extremely helpful understanding how to best utilize Okendo to enhance our business. The platform has been a great addition to support our customers and our mission!