Okendo: Reviews & Loyalty

Super helpful! I had a rep named Juan and he was super attentive, very informative, and overall just super helpful. I usually stray from customer service chats as they don't typically end up being helpful for me, but Okendo definitely changed that!

Great customer support. Very quick to respond and to help solve issues/clarify questions. Thanks Juan!

Okendo has been an amazing tool for capturing authentic customer reviews and building social proof. The platform is easy to use and has made a real impact on our conversions. A big thank you to our CSS, Laura, for her helpful support during our setup - she's been great to work with! Highly recommend Okendo to any brand looking to boost customer engagement!

Jay was amazing! Okendo has been so easy to use and the customer service is unbeatable. 10/10 would recommend any company to use this platform.

Great app for reviews. We have been using Okendo for the last couple years and it has been much better than Yotpo or other review software for our store.

Henry was awesome to work with helping us make some tweaks to our platform, really improved the way reviews were displaying and helping get more organized.

Okendo is easy to use, and their support is great. Amanda has been very helpful in making tweaks to the app over the course of years to improve the functionality on my store. I'd highly recommend Okendo to anyone!

We are using Okendo for reviews, loyalty, and referrals. The platform itself is intuitive, customizable, and built to grow with us. Plus, it's eliminated the need for three separate apps and given us a unified view of our customer engagement. The onboarding and support team (particularly Meriem and Amanda) has been outstanding — responsive, strategic, and invested in our success. Couldn't ask for a better partner.

Great speaking with Henry, super helpful!

We've been using Okendo for a few years now. Reviews display great on desktop and mobile and we like the customizations we can make to the design. Laura has been incredibly helpful and attentive to our account. She is always willing to answer our questions and goes the extra mile to ensure she is giving us the best advice and guidance. Very happy with the support and services!

Shiela from Okendo has given us unwavering support since the start. She is always happy to jump on a call and give us tailored advice. We have improved our website reviews, referrals and loyalty programme thanks to Okendo and we would highly recommend their platform.

Okendo is simple to use, full of features, and makes review gathering much easier than other apps. We appreciate their attentive customer support, and have had a great experience with the app so far.

Okendo promised a whiteglove onboarding, and they did NOT disappoint. Made things so easy for us to transfer from another app, and our first couple of months have been very smooth.

App is great, support is even better! Anytime I have a question or need help, I reach out and they answer straight away. The app itself is amazing, easy to navigate and very intuitive!

We’ve been using Okendo for over 4 years and highly recommend it. The user experience on our site is seamless, and it’s incredibly easy for our team to manage on the backend. The integrations with Klaviyo and Shopify are smooth and reliable. We receive a high volume of photo reviews, which has been powerful for conversion. Okendo also continues to improve their platform with regular updates and new features that keep getting better.

Been using Okendo for a while now. Great on-site integrations, displays great on desktop and mobile, love their third party integrations, too. Makes it easy to publish your reviews on other platforms. Plus, their account reps are great, Laura, specifically was super helpful with checking in and optimizing our account to make sure we're getting the most value out of our plan.

Very easy to use and love how customizable it is!

I already have a similar app, but one of my suppliers sent me a review request and I thought it was better than the experience for my current review app so I thought I would trial it. I needed assistance with one issue and Josh provided super prompt and friendly assistance (he did it for me), so initial thoughts are I will give it a good few months before uninstalling my previous app (disabled) but first impressions are great, and the review features on the site look great and already have received some review responses :-)

I recently had the pleasure of meeting with Sheila from Okendo to discuss their Google Shopping Reviews integration and the suite of features they offer to boost sales. Sheila was incredibly knowledgeable, professional, and attentive throughout our conversation. She took the time to thoroughly explain how Okendo’s tools, including their seamless integration with Google Shopping, can enhance customer trust and drive conversions. Her insights into the platform’s capabilities, such as user-generated content and advanced analytics, were clear and tailored to our specific needs, making it easy to see the value Okendo brings to e-commerce businesses.

I have been very impressed with the customer and technical support during the migration to this platform. The team is fast and easy to communicate with, and the migration process went smoothly.