Okendo: Reviews & Loyalty

We truly couldn’t speak more highly of Okendo. We currently use their reviews and loyalty programs, and have recently added quizzes, and the entire experience has been seamless. The setup and customisation process is incredibly easy, and the support from the Okendo team has been great. They're responsive, solution-focused, and always happy to jump on a call to help. A special shoutout to Sheila - her support has been outstanding. We highly recommend Okendo.

Shiela was incredibly helpful in guiding me through the app and recommending the most effective plan for our current needs. She made the process easy to understand and has been clear that we can reach out any time for questions or additional support. Really appreciate her approachable and knowledgeable support!

Solid tool for reviews, surveys, quizzes and more. Okendo has been a great partner as we've scaled our online business and built out feedback loop to help with continuous improvement. Their product teams continues build out useful features and the support their team provides (shout out Monica) is great.

Incredible customer support and personalized attention. The platform itself is top notch however the support that is offered at every step or every implementation is best-in-class. Our account manager Brittany and tech lead Garrett are always responsive, informed and engaged any time we have a need. Highly recommend.

Best review app that plugs into Shopify. We can easily see why our customers love our products!

Okendo Reviews is a great platform. Easy and intuitive to use. Highly integrated into Shopify. Great onboarding experience with Garrett. Seemless start, and we're off to the review races.

I am not the most techy so all these new platforms can be daunting. I find the Okendo app mostly user friendly--but any time I get stuck, the customer service team works very hard to fix the issue or help me move things forward. They are quick, easy and fun to work with.

The Okendo app works flawlessly and their customer service and customer success team is outstanding. Laura G. reached out to me when she noticed we weren't taking advantage of all of the features of our account and gave me simple, step-by-step instructions to get them set up in a matter of minutes!

Aside from Henry not knowing my correct zodiac sign (he guessed I was a Cancer, but I'm a Leo), he was everything you'd wish for in an Customer Success Specialist! He outlined clear step by step instructions about how to implement the NPS survey. Looking forward to our next steps and completing this task.

We have got to leave a 5 star review for Paulo and his service. Since we been with Shopify we don't believe that we have received any support quite like this. With not hesitation Paulo met all of our needs and extended great help and support. With that being said WE thank you again Paulo. Being that we just installed this app we will update with a future review for those who want to know about the app.

Great app—very customizable, and the customer-care team quickly helped us unlock its full potential.

Their onboarding team is excellent, especially if you get Chelsea Vecchiarelli!!

We work with Okendo Reviews and we are huge fans. It is super user friendly and has great features!

We’re currently building our store and have started using Okendo. The platform looks promising and super intuitive. Big shout-out to the support team, specially Paulo — friendly, and incredibly helpful for quizzes and reviews setup issues. Looking forward to launching with Okendo on board!

We use Okendo for loyalty and reviews. Team has been very helpful in getting things set up and working well.

Amazing features, great integration and best of all... SUPERB support. Chelsea and Brittany are just outstanding. Keep it up!!

Karen Vargas and the team made the process exquisite! I love the ease of use and quick changes that can be made on the website. The integration was basically seamless. The team at Okendo took alot of my migration from a different platform in their own hands and rocked it. I am excited to continue to grow my loyalty and review program!

Super helpful call with Laura to help us optimize our customer review requests !

Okendo is easy to use and has a lot of flexibility when it comes to customization and configuration of the UI. I appreciate that Okendo consistently adds features to the platform in order to continue to add value for merchants which in turn adds value for our customers.