All reviews

Rating Breakdown

  • 5
    96% (1,236 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 98% (1,270)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2025

Leonardo was very helpful and friendly!! Solved my query very quickly and was clear in their explanation.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Andre is the man, helped me out a bunch when importing reviews, went above and beyond

Store

Tropea

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Great product, great service. Very happy customer.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Best reviews and loyalty app available! Very happy with the awesome team and service! Highly recommend!

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

March 31, 2025

Henry was amazing and so helpful as he gave us feedback on how to improve out website reviews page and more! I really enjoyed working with him.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

We've been using the Okendo app for a couple of years and have never had an issue with it. The app works great and the customer service has been fantastic. Henry T in particular has helped us when some connections were not set up properly and he suggested a few ways we could improve our use of the apps to try and increase referrals and reviews.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2025

The Okendo staff has been super helpful with the syndication and customization of my widget.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

I can't say enough good things about Okendo's customer service! Paulo was incredibly helpful in assisting me with importing my reviews and patiently walked me through some errors along the way. I would have never been able to do it on my own, and his support made the entire process seamless. Switching to Okendo Reviews was the best decision—I’m already so happy with the platform! Highly recommend!

Store

Kalovy

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

We have been using Okendo Reviews for a few years and recently added on Quizzes, Loyalty and Referrals to our suite of products. We have not only been incredibly impressed with the functionality and usability of their platform compared to previous review/loyalty partners, but with the amazing help we've received from their team! Their support, onboarding and customer success teams have been pivotal in helping us create a holistic experience onsite. We love having the ability to customize the branding and tone of the Okendo products and integrate them seamlessly across all areas of the customer experience!

Store

GLDN

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2025

We have started using Okendo for the Reviews and we are delighted with the way it works. The support they offer is outstanding, top notch!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2025

Okendo is a useful tool for our website. I had a meeting with Laura Gomez, and she's super helpful helping us optimize the platform!

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

March 20, 2025

I recommend Okendo for the relative ease of use and ability to integrate with Klaviyo to boost growth. Henry Thompson is an exceptional human who listens intently and provides lightening fast, pertinent feedback for solutions and brand growth.

Store

Mariani

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

Okendo's team have been forthcoming and available to jump in on a call whenever needed. Especially Karen Vargas, she's been incredibly helpful. The integration has been seamless, and the metrics and attributes are a brilliant feature.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Laura Ann has been an incredible Success Manager at Okendo! She is always proactive, responsive, and genuinely invested in helping us optimize our customer experience. Her deep knowledge of the platform, combined with her strategic insights, has made every interaction seamless and valuable. Whether it's troubleshooting, providing best practices, or suggesting new ways to leverage Okendo, she consistently goes above and beyond. Working with her has been an absolute pleasure, and her support has been instrumental in our success!

Using app

Almost 2 years

Total reviews

12

Average rating

4.7

5 / 5 Share

March 19, 2025

It has been an excellent experience using Okendo for our products. With one SAAS, we are able to collect reviews, run referral program and even conduct the quiz. Our SEO has been greatly improved as shown by the higher ranking of some keywords in Google search result, after the use of Okendo for only half a year, especially in the Japanese side. I would highly recommend Okendo for any merchant using Shopify!

Store

WiFiBOX

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

Shiela from Okendo has been absolutely fantastic to work with! Her service is top-notch—she’s incredibly knowledgeable, responsive, and always goes above and beyond to help. No matter the issue, she finds a solution quickly and makes the whole process seamless. Highly recommend!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

Everything works great, and Okendo team is very helpful. Many thanks!

Store

KOIO

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

Our company has been using Okendo for over a year and it has been amazing! We've seen a huge increase in reviews which was our goal when signing up with Okendo. There are so many other useful features that we are starting to branch out to, and we can't wait to see the results! The set up is easy and they walk you through everything step by step. We highly recommend Okendo! Shout out to Amanda Calderon for showing us the new features we will definitely we implementing!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 11, 2025

Okendo is the best! Excellent in flow design and customer service. Special shout out to Karen and Adrian for the amazing customer support and professionalism. As a new comer to E commerce, I relied a lot on their knowledge and guidence. I can't thank them and the team enough.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2025

No delays connecting to an agent, and no annoying chat bots. The agent was helpful and resolved my query quickly and efficiently.

Using app

Over 4 years

Total reviews

1

Average rating

5.0