All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Feb. 8, 2023

Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Best app ever ! Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I really like the Okendo application. The support is very responsive and not at all hesitant to help us. It's really great to feel listened to and accompanied. Moreover, the application is really easy to use. I recommend it without hesitation.

Store

Heaboxy

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Dedicated account manager and seamless integration, excellent system and support. What's not to love!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update. Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce. They are good for you if you're a newbie, and they're good for you if you're already a pro.

Using app

Over 2 years

Total reviews

13

Average rating

4.8

5 / 5 Share

Jan. 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Store

Joe'y

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

So happy with this product! I had been using Yotpo with other clients prior and had so many design issues and when I started my own brand I wanted something much more seamless and integrated with the design of our site. I had heard good things about Okendo and gave them a shot and wow, I'm thrilled I did! Customer support is also fantastic. 100% would recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Okendo support has been top-notch! As a growing company, this attention to detail and support is precious to us. Angel has lived up to her name with my barrage of questions, knocking down each one with expertise.... thank you

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.

Store

Keeko

Using app

Almost 3 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 27, 2023

This app is easy to use and the support team is easy to communicate with when making changes! 10/10

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2024

Shiela Sevilleno was really helpful, answered all our questions and also helped to organise other Okendo team mates to do some extra work for us. We really appreciate the proactiveness of Okendo staff in trying to help their customers succeed and use Okendo smartly, and hope this continues!

Store

Nisa

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

This app is great! We got such amazing customer service from Norma! She was so helpful and lovely to work with : )

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!

Using app

2 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 11, 2023

Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

Using app

Over 1 year

Total reviews

4

Average rating

5.0