Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,042
chart
#1,007
All reviews
Rating Breakdown
Feb. 8, 2023
Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.
Feb. 8, 2023
Best app ever ! Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!
Feb. 7, 2023
I really like the Okendo application. The support is very responsive and not at all hesitant to help us. It's really great to feel listened to and accompanied. Moreover, the application is really easy to use. I recommend it without hesitation.
Feb. 3, 2023
With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!
Feb. 2, 2023
Dedicated account manager and seamless integration, excellent system and support. What's not to love!
Feb. 1, 2023
Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update. Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce. They are good for you if you're a newbie, and they're good for you if you're already a pro.
Jan. 31, 2023
The best review app for Shopify stores, by far. Customer service is excellent and the product works great.
Jan. 30, 2023
So happy with this product! I had been using Yotpo with other clients prior and had so many design issues and when I started my own brand I wanted something much more seamless and integrated with the design of our site. I had heard good things about Okendo and gave them a shot and wow, I'm thrilled I did! Customer support is also fantastic. 100% would recommend.
Jan. 30, 2023
Okendo support has been top-notch! As a growing company, this attention to detail and support is precious to us. Angel has lived up to her name with my barrage of questions, knocking down each one with expertise.... thank you
Jan. 29, 2023
I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.
Jan. 27, 2023
This app is easy to use and the support team is easy to communicate with when making changes! 10/10
June 15, 2024
Shiela Sevilleno was really helpful, answered all our questions and also helped to organise other Okendo team mates to do some extra work for us. We really appreciate the proactiveness of Okendo staff in trying to help their customers succeed and use Okendo smartly, and hope this continues!
Jan. 26, 2023
Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!
Jan. 23, 2023
Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!
Jan. 23, 2023
This app is great! We got such amazing customer service from Norma! She was so helpful and lovely to work with : )
Jan. 18, 2023
We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!
Jan. 16, 2023
Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend
Jan. 13, 2023
Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!
Jan. 11, 2023
Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.
Jan. 10, 2023
Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.