Okendo: Reviews & Loyalty

Nov. 14, 2025

Great experience so far and very helpful support!

Nov. 14, 2025

Henry is awesome. Step by stepped us through the ugrade and survey integrations. Super easy! Also, if you're heading down to Mexico City, he's a great source for vegetarian restaurants recco's.

Nov. 14, 2025

Working with Okendo has been an exceptional experience. Their support team is consistently responsive, knowledgeable, and genuinely invested in helping us find solutions quickly. Any time we’ve had a question or needed guidance, their team has been right there with clear, actionable answers.

Nov. 14, 2025

The Okendo app is super easy to set up and makes providing some really powerful features really super simple. The rapid and detailed responses I received from the Okendo customer service team (Shout out to Josh) were greatly appreciated and in a day and age where customer service feels very shackled and corporate, it was great to speak to some real humans who left me confident that I am supported fully in my use of the Okendo API.

Nov. 13, 2025

We have been using Okendo for our product reviews for some time now. Super easy set-up and intuitive admin interface. Our account manager is always available to answer questions and tries to resolve any issues as quickly as possible.

Nov. 13, 2025

We've been through a few review platforms now, and onboarding with Okendo was by far one of the easiest. The onboarding team was excellent to work with (thanks Chelsea!!) and significantly reduced the workload our internal team is typically responsible for. The internal review solicitation emails are a little less customizable than we're typically used to, but our use is probably not the norm, and it's a super-minor issue in the grand scheme of things. We look forward to continuing to optimize Okendo to complement our growing needs.

Nov. 12, 2025

paulo was so helpful, he customised exactly what i needed for my website, and did it all for me. thanks so much

Nov. 12, 2025

Okendo has been an incredible partner for managing our reviews, rewards program, and customer quizzes. The platform is easy to use, integrates with our tech stack seamlessly, and helps us capture authentic customer feedback that drives trust and repeat purchases. Their support team is always responsive and proactive — it's a great partnership.

Nov. 11, 2025

The app is very user friendly and the support team is prompt in helping to resolve any issues!

Nov. 10, 2025

We’ve been using Okendo for a few years now and it’s been fantastic. Super easy to set up and use, and it looks great on our site without needing a lot of work. I love how flexible the templates are and how well it connects with Klaviyo, which makes automating reviews and emails so smooth. The support team is also really helpful and quick to respond whenever we need a hand. Definitely recommend if you’re looking for a reliable reviews app that just works.

Nov. 10, 2025

Super helpful onboarding process to get us started. Providing all the help we'd need for a smooth transition!

Nov. 7, 2025

We have been using Okendo for a while for our reviews, and we transitioned our loyalty program over to Okendo a few months ago. Both programs are easy to set up & navigate. Our Account Manager is always helpful, and their chat feature in platform is helpful for smaller questions.

Nov. 6, 2025

We've been using Okendo for over a year for reviews and post-purchase surveys. It's user-friendly for merchants. The templates are clean, functional, and customizable, which I love. Our account manager is always supportive, and the integration with Klaviyo enhances email functionality. I'd give it a 10 out of 10.

Nov. 6, 2025

Our company has used Okendo for years but we recently re-downloaded it onto our new shopify store and the onboarding team (shoutout Karen and Sam) was INCREDIBLY amazing. Helped me walk through all the steps and get things built and sorted for our store just 2 weeks before the start of November - the busiest time of the year. We can't recommend this app more and the service team is amazing!

Nov. 5, 2025

We recently switched from Yotpo to Okendo this past March, and the difference has been noticeable across the board. The user interface is cleaner and much easier for our team to manage, and the reviews display beautifully on-site — which has definitely supported our conversion. I also want to shout out Laura, our rep. She has been incredibly insightful and proactive, always following up with recommendations, making sure we’re using the platform to its fullest, and helping us optimize for the best results. Overall, we’ve seen positive impact from the switch, both in functionality and performance, and it’s been more cost-effective for us as well. Highly recommend.

Nov. 5, 2025

So much better than Yotpo! We migrated over to Okendo with a smooth and easy transition from our previous review platform. Everything migrated correctly and we received more help in the first week than we did with Yotpo in 4 years. Very happy with everything

Nov. 5, 2025

Okendo has been an exceptional addition to our Shopify store. The platform is intuitive, reliable, and highly effective in managing customer reviews and building brand credibility. We have seen a noticeable improvement in customer engagement and conversion rates since implementing it. The support team is consistently responsive and professional, ensuring a smooth experience at every stage. We highly recommend Okendo to any brand looking to enhance customer trust and showcase authentic feedback.

Nov. 4, 2025

Llevamos un tiempo con Okendo y la experiencia ha sido muy buena en todo sentido. La configuración, usabilidad y el acompañamiento del equipo, excelente.

Nov. 3, 2025

Very responsive team, and very good onboarding team. I highly recommend Okendo.

Oct. 29, 2025

Extremely fast and efficient response. I'm so happy with this app!