Okendo: Reviews & Loyalty

Feb. 2, 2026

The platform is very intuitive and organized. It has allowed us to train our teams on how to manage and respond to reviews and questions to give the best possible support to our customers. Highly recommend.

Jan. 30, 2026

Love working on the Okendo platform! Laura has been amazing in helping us optimize our widgets. Love the new AI updates as well. We're going to immediately get those implemented and we're looking forward to seeing more positive results.

Jan. 30, 2026

Excellent experience. The team is super helpful.

Jan. 28, 2026

We’ve been using Okendo for about a year now, and have only recently had the time to really dive into everything it can do for our business. After a Zoom call with our account manager, I’m genuinely excited to start implementing some of the features we discussed!

Jan. 28, 2026

customer support helped me really fast and was suprisingly not only ai

Jan. 26, 2026

Our customer success manager, Laura Gomez, has been ABSOLUTELY AMAZING! We are still trying to leverage Okendo to its full potential but we see a lot of positive impact on our business and retaining loyal customers.

Jan. 23, 2026

The Okendo Team has been great to work with. Karen was incredibly attentive and helpful during the onboarding process. Our integrations came together quickly and we're now off and running!

Jan. 22, 2026

really nice, support in time

Jan. 20, 2026

happy with the product

Jan. 15, 2026

Really good and fast service!

Jan. 9, 2026

The reviews product is a good choice for the price.

Jan. 9, 2026

Jan. 9, 2026

Jan. 8, 2026

Joined the office hours with Amanda Calderon today and it was super helpful!!!! Really appreciate the Okendo support team!

Jan. 8, 2026

Very good platform and amazing support

Jan. 7, 2026

We have been using Okendo for Reviews and Loyalty for about 3 months. The software is very intuitive and easy to navigate. Their pricing is very competitive as well. Most importantly the customer service is excellent! My CSR Marrisa is always looking for ways to optimize/grow my account. Coming up with new ideas, and also checking in on performance to make sure we meeting or exceeding benchmarks. Highly recommended!!

Jan. 7, 2026

Leo was great and quick when I reached out to support!

Dec. 23, 2025

Our experience with Okendo has been significantly elevated since working with our new account manager, Laura Gomez. Her support has been instrumental in keeping us on track and ensuring we are using the platform to its full potential. Laura is proactive, highly knowledgeable, and thoughtful in her approach, taking the time to understand our brand, goals, and customer journey. She has guided us through optimising our review flows, refining our strategy, and identifying clear opportunities to improve performance. In particular, her recommendations around timing, segmentation, and on-site placements have helped us build a stronger, more intentional review ecosystem and increase our conversion rate for customer reviews. Laura’s strategic insight, paired with practical, actionable guidance, has made Okendo feel less like a tool and more like a true growth partner. We feel confident that with her continued support, Okendo will remain a key driver of trust, social proof, and long-term conversion for KOBA skincare.

Dec. 17, 2025

Really appreciated the support in improving our review integration on Shopify. Sheila was especially helpful and guided us through the process smoothly.

Dec. 17, 2025

The app itself works really well and does exactly what it promises, but what truly stands out is the support. The team is incredibly responsive, helpful, and genuinely cares about solving issues quickly. It makes a huge difference knowing there’s real human support behind the app. Highly recommended.