All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Nov. 10, 2022

Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I have just started using the Okendo application and I am very satisfied with the customer service. Very attentive and efficient customer service.

Store

JOYO

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.

Store

Mookah

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.

Store

Der/Ute

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 18, 2022

Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Great app, fantastic onboarding. I switched from another reviews platform and this one is way easier to use, customize, and manage. Highly recommended!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

We don't have a super straightforward Shopify store so the setup and onboarding for any app is often semi-complicated. Our Okendo onboarding expert Adrian was amazing--GREAT listener and problem-solver, quick to respond to questions, kept us on track to launch. Okendo as an app is flexible and easy enough for us to integrate our business, which we really love. And with Adrian's help, we're taking advantage of all Okendo has to offer.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

Best review app in the app store and is so intuitive and easy to use. Also, their support team is the best! :) P.S.: Thanks to Angela and Estefania for all the amazing help!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Very friendly onboarding experience and the process of getting started was very streamlined, easy and well thought out. Okendo is a dream! Its ease of use and user friendly customisation is parallel to none, love how easily it can be integrated to the look of the website and our brand image.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Such a great app! Very user friendly and straight forward. The team at Okendo are BEYOND helpful and jump in to help with the setup and overall guidance. Couldn't recommend more.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Okendo is a great app and has definitely increased the number of reviews our stores are getting. Not only that, but they have the best support we've encountered from any Shopify app. If anything isn't displaying as we like, they are happy to help in a timely manner. I would highly recommend Okendo!

Using app

5 months

Total reviews

2

Average rating

3.0