All reviews

Rating Breakdown

  • 5
    96% (1,236 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 98% (1,270)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2024

The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!

Store

SheBird

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great app and great service from Luigi!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

When I was having issues integrating the app to my site, the staff responded immediately and helped me get things up and running right away.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Beyond impressed with the functionality and easy of use with Okendo's product!! And the onboarding team is 10/10 amazing...would HIGHLY recommend this platform for reviews!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Helpful support team. Seeing an increase in our reviews since switching to this platform.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I was skeptical about Okendo when we first did an upgrade to all the bells and whistles. But now that we are using all the features, it made our website great and engaging especially to our most loyal customers. Great customer service as well. I had a recent optimization call with Laura Gomez and she helped me understand how to use the features even more. When you're paying a good amount of money for an app here on Shopify, it's good to have a good support system to go with it. Thanks Okendo.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Quick, helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Paulo from the support team has been great to ensure everything is set up!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Amazing Team! Love that they have an annual check in and super easy interface!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Store

xBloom

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Store

toty

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Perfect. great app and great service. really appreciate for this app & CS

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

This app has been a game-changer for my store! The features are top-notch and have made collecting and showcasing reviews so much easier. It’s been incredibly helpful for building trust with my customers. The customer service is also excellent—Paulo went above and beyond to assist me and ensure everything was running smoothly. Highly recommend this app to anyone looking to enhance their store!

Using app

4 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

The customer support team, specifically Juan, was quick to respond and resolve our issue.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Using app

About 2 years

Total reviews

4

Average rating

5.0