All reviews

Rating Breakdown

  • 5
    96% (1,236 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 98% (1,270)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2024

Great app, wonderful customer support! 100% recommend

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

This app is simple and powerful. It caters to all your store's needs plus the customer support was prompt and helpful. Paulo quickly addressed the issue that i didn't understand in under 5 minutes.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Fast response times, and great app

Store

Normal

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it. Adding in an additional comment. Thumbs up to Henry Thompson (Customer Support) ran us thru some additional tools and really great tweaks to Klaviyo that will enhance our review and loyalty program.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fast and practical support, helped me in less than 15 minutes to solve my problem

Store

tuyobr

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Okendo looks great and covers all the bases. Beautiful review widgets, loyalty program, referral program, quizzes and surveys. It's convenient to have everything in one place and the customer service has been excellent.

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

I've been using the app for a long time. I decided I wanted some change on my Review Widget and contact the support team through Chat. Daniel responded within minutes and got the new look setup within minutes! Awesome app

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 6, 2024

This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 6, 2025

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily. Laura has been very helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Very great! The Okendo support team help me solve the problem immediately.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Una atención increíble con Laura Gomez, me ha ayudado a resolver muchas dudas, me ha propuesto nuevas automatizaciones para poder incrementar el número de reviews, y ha sido una call muy agradable.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This app is soooo convinient! Also the customer service is so nice.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Luigi is helpful! Okendo is a great tool!

Using app

5 months

Total reviews

1

Average rating

5.0