Okendo: Reviews & Loyalty

Laura Ann has been an incredible Success Manager at Okendo! She is always proactive, responsive, and genuinely invested in helping us optimize our customer experience. Her deep knowledge of the platform, combined with her strategic insights, has made every interaction seamless and valuable. Whether it's troubleshooting, providing best practices, or suggesting new ways to leverage Okendo, she consistently goes above and beyond. Working with her has been an absolute pleasure, and her support has been instrumental in our success!

It has been an excellent experience using Okendo for our products. With one SAAS, we are able to collect reviews, run referral program and even conduct the quiz. Our SEO has been greatly improved as shown by the higher ranking of some keywords in Google search result, after the use of Okendo for only half a year, especially in the Japanese side. I would highly recommend Okendo for any merchant using Shopify!

Shiela from Okendo has been absolutely fantastic to work with! Her service is top-notch—she’s incredibly knowledgeable, responsive, and always goes above and beyond to help. No matter the issue, she finds a solution quickly and makes the whole process seamless. Highly recommend!

Everything works great, and Okendo team is very helpful. Many thanks!

Our company has been using Okendo for over a year and it has been amazing! We've seen a huge increase in reviews which was our goal when signing up with Okendo. There are so many other useful features that we are starting to branch out to, and we can't wait to see the results! The set up is easy and they walk you through everything step by step. We highly recommend Okendo! Shout out to Amanda Calderon for showing us the new features we will definitely we implementing!

Okendo is the best! Excellent in flow design and customer service. Special shout out to Karen and Adrian for the amazing customer support and professionalism. As a new comer to E commerce, I relied a lot on their knowledge and guidence. I can't thank them and the team enough.

No delays connecting to an agent, and no annoying chat bots. The agent was helpful and resolved my query quickly and efficiently.

Super happy with the app and with the Customer Support they have. Juan answered me in just a few minutes and helped me styling the review Carousel with CSS as if he was a real wizard. So happy. Thanks again Juan!

Great app and customer support! Paulo was super helpful with a display issue I had recently.

We've had Okendo for quite a bit now. Love all the features and the ability to customize the app to fit in flawlessly with the design of our website. Easy integration with our other digital marketing platforms. Laura has also been extremely helpful in providing insights into better utilizing the platform and gave recommendations to optimize for reviews.

We've been using Okendo Reviews for over six years, and it has been an excellent experience. The platform is easy to use and set up, and whenever we need assistance, their customer care team is always there to help. Recently, we expanded our plan to include Loyalty, Referrals, and Quizzes, and the Okendo team did an AMAZING job! They handled everything—from project management and migration to design, launch support, and even fine-tuning the details post-launch. Their support has been outstanding every step of the way. We 100% recommend Okendo to any business looking for a powerful and reliable reviews and loyalty platform!

Great app - happy with all the features and ability to integrate with google, meta, and other apps. Laura was super helpful showing us ways to improve engagement.

Highly responsive. They are always exceeded my expectations.

We have been with Okendo for some time now. The reviews product itself works flawlessly. The new products they continue to release are all a value add. 5-star customer service always, the team there really understand the landscape - SEO, Customer experience, all of the above.

Very good app, design features and functionality is impressive. Customer support is what keeps me around - Juan especially was awesome recently helping me fix an issue on my site (not directly related to the app) and providing insight into how I would be best setting up my product listings in correspondence to what I needed to achieve with reviews. Thanks guys, 5-stars.

Great app in general. Had an issue and it was handled with incredible attention and support from Josh. Went the extra mile to accommodate and assist us in every step of the way. Highly recommend.

My team and I have been using Okendo for a few years and are very happy with it's capabilities. It's user friendly and integrates very well with our website. I recently connected with Marissa Garcia from their support team and she provided excellent recommendations for optimizing our reviews!

The customer service from Shiela has been good. Very reponsive.

We appreciate Okendo's support team, especially Laura. Thank you!

Juan was able to help me with an issue I ran into swiftly! I appreciate such great customer service, especially when its quick!