All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

Getting started with Okendo was a breeze with their fantastic onboarding team and customer support! Okendo not only helps our customers get to know our products better with peer-to-peer reviews, but it has actually helped our Customer Service and Product Development teams to see direct feedback from customers with ease. The Okendo team has been great to suggest ongoing optimization opportunities, and we look forward to implementing new additions and continuing to grow with Okendo.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

Great for setting up customised review questions which are tailored to your future customers needs. The team are great for customer service questions, set up of the product and helping us create a user rich experience

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Great app and even better customer support! Very impressed and would highly recommend Okendo to any start up!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

Excellent app with amazing pricing and customer service! Highly recommend for anyone looking for a review app.

Store

Tumble

Using app

4 months

Total reviews

11

Average rating

4.9

5 / 5 Share

July 13, 2022

This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2022

Great product and awesome customer experience. Was able to get some assistance with import my old reviews over.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

Very supportive and efficient customer support. Great customisation options and features – we see results.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2022

Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!

Store

Saya®

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2022

Solid front-end review product. Great support team. The unlimited storefront pricing is great for companies planning to expand internationally with multiple Shopify instances.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.

Store

Fagaci

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2022

We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2022

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2022

I've been so impressed by the responsiveness and support of the Okendo team as well as the user-friendly dashboard. They've been a total joy to work with and made transitioning from another app easier than I could have imagined.

Using app

15 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 29, 2022

After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying correctly (due to some bad code in my theme) and he was able to fix it via chat. He also explained how to get store reviews to come up and then helped me set them up. I couldn't have asked for more.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2022

I was having a hard time installing and embedding the widget, their chat support was prompt and fixed the issue

Store

EveSilk

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

We have used Okendo for almost two years now - it is a great app with solid functionality for its purpose. Their support is also really great and quick!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2022

Brilliant onboarding process. From the initial call to answering all our questions to the systematic and responsive way that the team went about setting us up was first-rate. As far as review apps go, the difference between Okendo and what we were previously using is night and day in terms of look and feel, features and UX. We're seriously impressed. Thank you.

Using app

20 days

Total reviews

10

Average rating

5.0