All reviews

Rating Breakdown

  • 5
    96% (1,236 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 98% (1,270)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2024

Okendo is an amazing platform! Their customer service is top-notch—fast, incredibly helpful, and always available to assist with any issues or questions. The support team went above and beyond to ensure everything ran smoothly for us, and their responsiveness made a huge difference. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Best reviews app on Shopify. The way its reviews integrate with quizzes, surveys, and loyalty makes it very powerful. The Okendo team are also awesome.

Using app

Almost 3 years

Total reviews

10

Average rating

4.7

5 / 5 Share

Aug. 14, 2024

The app works great, and Shiela has provided great support to us as we've grown.

Using app

Almost 3 years

Total reviews

8

Average rating

4.6

5 / 5 Share

Aug. 13, 2024

The best review platform for Shopify without question. What sets Okendo apart, other than the mega amounts of functinality and personalisation even on the lowestplan, is its support. We installed for our site and Josh was an absolute legend and helped get Okendo up and running with a number of personalisations. Great service & great app....thank you

Store

eyeam

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Laura was great to work with and helped us optimize our use of Okendo! Thank you, Laura!

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 12, 2024

Absolutely love Okendo - easy to use and super effective. Referral system is great! Most importantly, customer service has been perfect.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Overall a great platform and tool for reviews!

Store

TUMERI

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.

Store

Jukebox

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

We've been using the Okendo app for reviews, and from day one, the support from their team has been exceptional. When we needed help with the initial setup, they jumped in and got everything running smoothly right away. Unlike most apps, Okendo's team is incredibly hands-on. Recently, we had a few questions about modifying reviews and adjusting their appearance on our site. Juan was incredibly knowledgeable and helpful, making sure everything looked perfect. He seamlessly updated the aesthetics of our reviews, and we couldn't be happier with the results.

Store

MyAleph

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I have been using okendo for almost a year now on the basic plan. Even though we're on basic, I have to admit their customer service is impeccable. They're quick to respond and almost immediately solve my questions/problems. They're always willing to go above and beyond for you.You need a good vendor like this to get your business up & running!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Flawless support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Great custom assistance from Giovanni at support. The app works well for us and integrates well with our tech stack. Thank you team OKENDO. Would highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 31, 2024

Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!

Store

Potluck

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

They are so nice and do what you want!

Store

KKOKDAM

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Love Okendo! Amazing support - super responsive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Shiela has been very helpful and fast to solve all my questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!

Using app

6 months

Total reviews

2

Average rating

5.0