Okendo: Reviews & Loyalty

March 30, 2022

We were looking to migrate our reviews platform from our previous solution and while there were many great options out there, Okendo won hands down. The entire team has been kind and helpful through the whole process and when we had to shorten our timeline to get a quicker turnaround (for a big upcoming marketing moment), they were totally understanding and helped make it happen! The flexibility of the platform, customization options and overall UX has been incredible. SO happy we switched and definitely recommend Okendo for anyone looking for a great reviews provider.

March 30, 2022

We are still working through the setup and evaluating Loox as well. The reason we leave this review is to point out the good service and flexibility from the Okendo team (Meriem is handling our migration). All changes are made relatively fast, communication is great and they really care about you understanding the features and walking you through the app. We are missing some features from our current judge.me app, but the team took the feedback and hopefully they can be eventually developed. The app overall is great. I wish the Klaviyo integration was available on the lower plan instead of the $299.

March 29, 2022

So far so good! The onboarding team did a great job at helping us seamlessly move over from a different platform. We were able to get our site looking the way we wanted with our reviews and the team was extremely efficient at getting this done for us!

March 25, 2022

The app is super easy to learn and makes the review process a breeze. The import template is a bit fussy but the Okendo support team (Vanessa) is spectacular. Quick responses, helpful advice and willingness to help! Vanessa truly went above and beyond to make it easy for me!

March 25, 2022

Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!

March 23, 2022

I work with Norma at Okendo and Norma is amazing - exceptional customer services. I would highly recommend Norma and Okendo.

March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

March 22, 2022

we went to okendo from yotpo, and we could not be happier with this decision, support always willing to help, and help fast, functionality is great, and we could not wish for more from review app.

March 21, 2022

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

March 18, 2022

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

March 18, 2022

Vanessa was quick and prompt to answer all my questions. She also followed up to see if I needed more help with my store. Highly recommended.

March 16, 2022

Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)

March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

March 15, 2022

Great app so far, easy to set up and easy for customers to leave reviews. The support team were great and answered questions really quickly!

March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

March 14, 2022

The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C

March 14, 2022

We've replaced another reviews app that wasn't working well nor well supported. From initial engagement with Okendo through to finalised implementation and import, the team has been a pleasure to work with. The product works as described and has extensive integrations, some of which we are using and many more we will implement over the coming days and weeks. Very happy with the product and support.

March 9, 2022

Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!

March 9, 2022

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

March 8, 2022

Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).