All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

March 8, 2022

The onboarding process was fantastic. We're still new to the platform but the Okendo team has made our transition from another vendor quick and seamless, and we love the program's interface.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

This app was recommended by my SEO team as a means of achieving better visibility on Google. Not only does the app do this, but their staff are outstanding. I recently updated my theme which required customizing the app again, and Shiela and the team at Okendo did this for me within several hours of my initial request. Worth the money.

Store

anokha

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2022

Awesome platform and very organized and communicative team. Highly recommend over any other review platform/software!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2022

Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Super customer service, really really happy with it. Quick, fast and helpful as it should be! Let's go

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

I joined Okendo with limited experience in this area, due to that I was unsure about some things but the customer service has been AMAZING. Despite being the weekend I received replies to my queries almost instantly and Shiela has helped me fast track my process. I highly recommend and looking forward to using Okendo for a long time to come

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 23, 2022

Shiela took great care of me setting up my review process because it wasn't connecting to my store correctly. I really feel like she wanted to help me and so grateful to her. Thanks for going the extra mile for all my asks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

better than what i expected. found it was a bit daunting to use at the start but the customer service is excellent. They helped me figure it all out. definitely the better review apps on the market.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

This is an awesome app - firstly it looks fantastic on our store and has so many great templates/designs etc. Not to mention the excellent customer service, which has been second to none.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 22, 2022

Very happy with Okendos service and onboarding team. The functionality looks great on the site and I'm getting more reviews each day :)

Using app

26 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

We use Okendo on both of our ecommerce sites and they are incredibly easy to use and implement everything that we want. The account manager is also fantastic with a quick response time and has assisted me with all queries.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Love the app, compared to other platforms a way more straightforward pricing model, does all the tricks and the support team is amazing.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

This app has transformed our shopping experience. A massive thank you to Vanessa who helped us set up everything. The changeover was effortless and well worth the investment.

Using app

17 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Feb. 16, 2022

The set up and onboarding experience was seamless, Norma provided fantastic support and was responsive to any queries that came up. We have recently launch and chose Okendo due to the integrations with our tech stack and ability to highlight the authenticity and quality of our product via verified buyer reviews as we grow our brand.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 16, 2022

We just launched for Reviews and our experience through the sales and onboarding process was nothing short of spectacular! One of the best companies I've worked with thus far. Sales was attentive, informative, transparent, and not pushy. Rebecca in onboarding is simply amazing! We felt so well taken care of. She was attentive to our needs, patient, proactive and respectful of our bandwidth limitations. She went above and beyond in her responsiveness and follow through items. I cannot say enough good things about this partnership thus far. The reviews look great and we're seeing fantastic results! Highly recommend this app and company.

Using app

3 months

Total reviews

2

Average rating

5.0