Okendo: Reviews & Loyalty

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.

Really great customer service

Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.

The app itself is world class, built for performance and we've seen a direct impact on the website's conversion rate. The team is also amazing to work with, very refreshing to have as a partner within shopify app ecosystem!

App fatta benissimo e completa! Il team inoltre è super disponibile e veloce nelle risposte! Top top top

Editing review: Okendo support came through wonderfully. Especially Paulo. Thanks!

The app is wonderful! Very good experience for us with the support team, especially Paulo. Very helpful with getting our widget fully customized. In my opinion, one of the best review apps out there!

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution. She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!

Great app

Okendo was easy to set up and is intuitive to use. We've experienced seamless support from onboarding a almost 2 years ago to present day, where we are expanding past reviews and exploring other capabilities like loyalty. The team has also been helpful in giving optimization suggestions which are greatly appreciated.

Great app awesome customer support always available and pretty quick

Okendo allows our brand to bring everything together into 1 app. Their team is easy to work with and are always there to answer questions and help! I highly recommend Okendo to any brand looking to elevate their business! I recently got the chance to work with Laura and her team and once again the service was amazing!

Very easy to use, and the account team are highly knowledgeable, informative, and pleasant.

Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.

The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed. The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.