Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,245
chart
#1,761
All reviews
Review RSS Feed
Oct. 29, 2025
We had such a great experience onboarding with Okendo! Chelsea made everything smooth and easy to follow. She was patient, responsive, and really went the extra mile to make sure we were set up for success. We’re very thankful for her help and support throughout the process!
Oct. 23, 2025
Our customer success manager is great and gave super helpful feedback on how to get the most out of Okendo. Looking into more services from them, but so far, it's been 10/10.
Oct. 23, 2025
We switched from Stamped to Okendo. The customer support for making the transition effortless was amazing from Okendo (Josh) helped us with everything making the switch effortless. top tier customer support, thanks!
Oct. 22, 2025
This app is incredible! And the support is amazing and fast and actually super helpful (unlike some other apps)! For us there's been a bit of a learning curve to get loyalty points in place but support has helped so much it's making it easier. It's great to have reviews, loyalty, surveys, and quizzes, all in one place. Definitely would recommend Okendo. Not the cheapest, but you get what you pay for and they definitely deliver!
Oct. 22, 2025
Josh from the support team was patient with anew user and quickly helped me fix my issues while saving me money! Highly recommend
Oct. 22, 2025
Great app. Fantastic customer service. Paulo in particular has been incredibly helpful, responsive, and competent. Very happy with Okendo and would recommend.
Oct. 21, 2025
We've been using Okendo for just over a year now, and we highly recommend it. The user experience on our site is seamless, making it easy for customers to engage with reviews. On the backend, it's incredibly intuitive for our team to manage. Plus, the integrations with Klaviyo and Shopify are smooth, reliable, and have streamlined our workflows.
Oct. 21, 2025
Okendo has been a total game-changer for Perfec-Tone! It beautifully showcases our customer reviews and transformation stories while staying true to our brand’s look and feel. The setup was seamless, the customization options are great, and their support team is top-tier. We’ve seen stronger trust, better engagement, and higher conversions ever since. Highly recommend!
Oct. 20, 2025
Very robust reviews solution with plenty of options, more than enough to grow a solid social proof.
Oct. 20, 2025
Laura was incredibly helpful and thorough during our call. She did an excellent job walking through the platform and actively listening to the client.
Oct. 19, 2025
Been using the app for. a while now for customer reviews on our site and love it. Had also a great optimisation call with Marissa recently, which was super helpful.
Oct. 17, 2025
We switched from Yotpo and Trust Pilot to Okendo, its great and the staff are SO helpful!!
Oct. 16, 2025
Excellent app with really good support making tweaks needed within minutes
Oct. 15, 2025
App is clean and easy to use. The support and billing teams are quick to respond, flexible, and very helpful. Thanks Okendo team!
Oct. 15, 2025
We migrated our entire loyalty, reviews, surveys, and quizzes over to Okendo so everything is now under one roof. Chelsea was a fantastic onboarding manager, she made the process smooth and handled any issues quickly and efficiently. The big loyalty and reviews migrations were completed seamlessly, and the transition has already made managing our customer experience so much easier. We’re really happy with the support and the results so far - highly recommend Okendo to any brand looking to simplify and strengthen their CX stack.
Oct. 14, 2025
Okendo provides concierge-level service, with dedicated and responsive account representatives who are proactive in sharing opportunities. Their Shopify app provides a robust level of detail and is easy-to-use, plus their product suite includes many industry-leading tools that can be used to scale the retention side of a business. Okendo mainly assists us in increasing our review rates and utilizing the insights from those reviews in our direct-to-consumer communications, which in turn supports the growth of our customer lifetime value.
Oct. 11, 2025
Great, user friendly app. Cost effective in comparison to other platforms. Their team also really wants you to succeed and recommends opportunities to optimize.