Okendo: Reviews & Loyalty

Very helpful and efficient customer service 10/10

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers. The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.

Great customer service! Thanks!

Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!

Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.

I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.

Fantastic review app! Support is always so fast to assist to get everything displayed correctly. Definitely recommend.

Works great, plenty of customization in how you request reviews from customers and how you display them on the site. Most important is that it looks great on the site. Support has been consistently s top-notch.... Juan logged onto our site and quickly fixed things after another dev broke things :)

SO simple to transfer over to Okendo. Any display issues were quickly fixed by the Okendo team - they don't expect you to know how to code which is helpful! Highly recomend.

We've been very fortunate with our account management team and their support for hosting Okendo on multiple sites in multiple regions. We have had a few minor tech challenges but they always reply promptly and with the right advice! The reviews are easy to manage and the back end straightforward to navigate! Highly recommend.

Excellent customer service, Josh was awesome and provided simple to understand explanations. Looking forward to working together more.

Great product and helpful service with integration.

The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)

Okendo's been a great tool for our company in displaying our customer reviews. Their customer service is also topnotch with Juan being really helpful with our concerns.

Great company! Okendo is always quick to respond for any questions and attentive in their assistance. The platform is easy to use and their team members are friendly and knowledgeable. Highly recommend!

We love Okendo. Easy to setup, great support, and is impactful for our business.

Awesome and fast support.

We've been using Okendo for Reviews for about a year and just added their Survey package. It's been insightful and helpful in a really short amount of time. The UI is intuitive and all the basic functions you want are there.

We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly. Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count. The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.

We love Okendo. Setup is quick and our day-to-day user experience is great. We'd recommend Okendo to anyone looking to set up ratings and reviews quickly.