All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

Sept. 8, 2021

An excellent app that does everything you need it to do. The support team is also second to none, which is highly underrated when choosing which apps you plan to partner with. Pick Okendo, you won't regret it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

We just installed Okendo and the service and support in setting it up has been amazing! We are already seeing reviews roll in.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

We have a headless implementation where we use Okendo to gather user reviews and plug them into our Shopify instance and our CMS. The app is reliable and easy to use, and the customer service experience is excellent whenever I have questions. Recommended!

Store

Outer

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great app! Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.

Using app

27 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 16, 2021

Fantastic customer support and help with setting up the app to do exactly what you want. Best support there's every been with Shopify apps.

Using app

Almost 3 years

Total reviews

6

Average rating

3.2

5 / 5 Share

Aug. 16, 2021

Great customer service and excellent product! I worked with Allison from the okendo team and she really helped me set it up. This is the best review platform I have worked with

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

Using app

11 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Aug. 5, 2021

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

We have been on Shopify since 2016 and in that time have tried Reviews.io, Yotpo and now Okendo to manage our reviews. I 100% wish I had chosen Okendo from the start. The team are INCREDIBLY supportive (it's like dealing with real, actual humans instead of tech support bots) and I am so happy with how the app works. The back end is super easy to use and intuitive and it's an intelligent app that is working to optimise both your and your customer's experience, so it's win-win. I especially want to thank Scott and Vanessa who helped me fine-tune the installation on both stores and who helped me onboard and troubleshoot. The price is great too, especially considering the functionality they offer. Couldn't recommend them enough.

Using app

About 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 2, 2021

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2021

I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Great app! Amazing customer service by Shiela from Okendo with the set up. Can't wait to receive more reviews.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2021

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2021

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

Using app

About 2 months

Total reviews

2

Average rating

5.0