All reviews

Rating Breakdown

  • 5
    96% (1,236 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 98% (1,270)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Norma was great at providing us additional ways we can leverage the platform & get the most out of it. She was super informative, i'm very happy with the Okendo sevrice!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !

Store

Delta

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

June 13, 2023

Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2023

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2023

We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.

Store

Leath

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2023

Always super responsive and helpful anytime I had issues. They were great to work with and always friendly. highly recommend.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 16, 2023

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2023

Love using Okendo for our reviews! Their customer support team has been super responsive (thanks Estefania!) and it looks totally seamless with our branding. Super easy to manage on the backend too.

Store

Joggy

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2023

Angel very hands on and very helping with integration, and any questions we had using okendo. Great app 10/10

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2023

Angelica and the team at Okendo have been so helpful from the beginning. Responsive to emails, quick to help, I can't fault their service, especially during our transition to a new theme. I'd highly recommend.

Store

Plyroom

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

The Best Review App on Shopify App Store! We love the review widget and the app looks beautiful and easy to use.

Using app

12 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 2, 2023

The Okendo team are always responsive and super helpful! They never fail to answer my questions, and they always get back to me really quickly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Incredible customer experience. They not only understood our custom needs, but made the changes to our website themselves so we didn't get bogged down in development. Great work!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend. In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 23, 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier! Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa. Could not be happier so far with the experience. We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale. This is the opposite experience. Stoked Thank You

Using app

5 days

Total reviews

7

Average rating

5.0