Okendo: Reviews & Loyalty

Okendo support system is amazing, they help me to solve the issue very quickly. Highly recommended for everyone.

FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.

Great support from Amanda Calderon. Okendo service is on point. Amanda just recently did a follow up to see how we are best using the service and did an optimization call. she pointed out several things that we could quickly implement to boost our reviews and other features...your a life saver thank you.

At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.

Have been using Okendo across multiple businesses for years. Excellent reviews platform with all of the bells and whistles and fantastic support resources. The real game changer for larger, international businesses is the ability to combine and syndicate your reviews across multiple sites.

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

I can't express how much I love Okendo! This app has been a game-changer for my business when it comes to managing customer reviews and feedback. From its user-friendly interface to its powerful features, Okendo has exceeded my expectations in every way. Juan was such a help First and foremost, the ease of use is unparalleled. I was able to set up my account and start collecting reviews from customers within minutes. The intuitive dashboard makes it a breeze to navigate through all the essential features, and I didn't need any technical expertise to get started. One of the standout features of Okendo is its customizable review request emails. I can tailor them to match my brand's voice and style, which has significantly improved the response rate from my customers. This level of customization has allowed me to create a more personal connection with my clients, and it's reflected in the quality and authenticity of the reviews I receive. Okendo's review management tools are also outstanding. The ability to moderate and filter reviews before they go live on my website gives me peace of mind, ensuring that only relevant and appropriate content is displayed to potential customers. Additionally, the integration with popular e-commerce platforms has made it seamless to showcase these reviews on my product pages, which has boosted my conversion rates. The analytics and insights provided by Okendo are invaluable. I can track the performance of my reviews, monitor customer sentiment, and identify areas for improvement. This data-driven approach has helped me make informed decisions and refine my products and services to meet my customers' needs better. Moreover, Okendo's customer support is top-notch. Whenever I had questions or needed assistance, their team was responsive and provided excellent guidance. It's clear that they genuinely care about their customers' success. In summary, Okendo is a fantastic app for anyone looking to elevate their customer review game. It simplifies the review collection process, offers customization options, and provides valuable insights to help businesses thrive. I can't recommend Okendo enough – it's an essential tool in my arsenal for building trust and credibility with my audience. If you want to boost your online presence and customer satisfaction, give Okendo a try; you won't be disappointed!

This app provides great user experience and is easy to navigate and implement on the site. The customer support is very responsive and always happy to help. Would highly recommend this app.

This software works better than yopto, I will continue to use it

Help with product review sync: Okendo customer service and Technical Support - friendly, great communication, very efficient - 5*

Really impressed with the support migrating over to Okendo, Carolina was terrific and on hand to make it as seamless as possible. Enjoying the platform and features too - especially the integration features with other platforms like Klaviyo.

If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.

So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend.

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Great app! We're really happy with the updates were integrating with the help of Laura and Aboud, Okendo has been a great solution for us.

Carolina from Okendo went above and beyond to help us switch from yotpo, and so far we are LOVING okendo much more. It is so streamlined, clean and user friendly which relieves a lot of headache, one less headache as a business owner is important. Definitely suggest okendo for reviews!

Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.

Great customer support! The various review modules are flexible and provide great social proof on our brand website.

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Laura was super nice and helpful and helped set up some of the sequences for me.