All reviews

Rating Breakdown

  • 5
    97% (1,006 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

April 22, 2021

Okendo is one of the best apps available for reviews. The UI of the app seamlessly integrates with the UI the website. The support team is one of the best to work with :)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2021

This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!

Store

VANINA

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

The Okendo team has been great (and very responsive, with quick turnaround) at helping us migrate our reviews from another reviews platform, as well as helping us set up the reviews requests, and flows. I love that there are reminders for reviews and that you can offer rewards to customers (ie a discount) to incentivize and thank them for taking the time.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews! Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2021

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Using app

About 2 years

Total reviews

9

Average rating

4.8

5 / 5 Share

April 15, 2021

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Amazing onboarding experience with Margaux! She and the Okendo dev team were able to make several changes to fit our unique business needs. Very user friendly interface as well.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2021

Speedy and Friendly Onboarding. Looking forward to working with Okendo for a long time to come. The widget looks great on our site :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

I love Okendo - the best customer support team, easy onboarding. Love the app and the features! I love that you can add customer attributes - which is helpful in my category and I love how responsive the Customer Support team is

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

Great app! we've tried several reviews apps and this one is the best by far. Great interface, easy to setup and use.

Store

Tu Gow

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2021

Amor is fantastic! She is very communicative and helpful. As for the app itself, it pretty much goes above and beyond other review apps in my opinion. Nothing to complain about.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2021

They helped us every step of the way. And Allison went ABOVE AND BEYOND for us. She helped at every little bottleneck with grace. And she didn't get frustrated, which made us feel extremely comfortable. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

We have loved using Okendo so far! Integrating the app into Shopify is simple and easy, and the onboarding team has helped us every step of the way in making sure the setup is just how we want it. The Okendo team even helped us with customizing how the reviews display on our site, and they helped us set up the integration with Klaviyo so we could customize our review emails easily. We couldn't be happier with the quick and responsive support we've received from the Okendo team! 5 stars!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

The Okendo reviews has tremendously helped the conversation amongst our customers in providing quality feedback. With many different uses of our products, the platform really allows for a quick understanding of how our product solves problems for our customers. This addition has helped increase our sales.

Store

NoSweat

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Extremely happy to go with OKENDO. Great app to capture reviews and change the layout. It integrates with Klaviyo super easily. Their support team is AMAZING - one of a kind customer service: Allison was terrific: she happily answered all my questions during the integration process and after that too. Thanks a lot OKENDO team!

Using app

4 months

Total reviews

4

Average rating

5.0