Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,327
chart
#1,595
All reviews
Review RSS Feed
Feb. 3, 2026
I use Okendo for gathering reviews and providing social proof. The ease of use on the backend and product grouping for bundles are standout features. I value the reviews groupings and email incentives via Klaviyo flow. I wish for syndication with Power Reviews for retail. I switched from Yotpo due to cost, and setup was easy. I give Okendo a score of 10 for recommendations. I like Okendo because of its ease of use on the backend, making it simple to navigate and manage tasks efficiently. I also appreciate the grouping of products for reviews for bundles, which streamlines the process. The ability to send people reviews via email with an incentive through Klaviyo flow is another feature I find valuable. Additionally, the initial setup of Okendo was easy, which was a great start.
Feb. 3, 2026
They have great support. If you need help with anything, they will help you very fast. The reviews also are displayed very well!
Feb. 3, 2026
Happy with the service and integration with our Klaviyo tech stack. Kelsey was helpful, friendly, and very proactive as our account manager.
Feb. 2, 2026
The platform is very intuitive and organized. It has allowed us to train our teams on how to manage and respond to reviews and questions to give the best possible support to our customers. Highly recommend.
Jan. 30, 2026
Love working on the Okendo platform! Laura has been amazing in helping us optimize our widgets. Love the new AI updates as well. We're going to immediately get those implemented and we're looking forward to seeing more positive results.
Jan. 28, 2026
We’ve been using Okendo for about a year now, and have only recently had the time to really dive into everything it can do for our business. After a Zoom call with our account manager, I’m genuinely excited to start implementing some of the features we discussed!
Jan. 26, 2026
Our customer success manager, Laura Gomez, has been ABSOLUTELY AMAZING! We are still trying to leverage Okendo to its full potential but we see a lot of positive impact on our business and retaining loyal customers.
Jan. 23, 2026
The Okendo Team has been great to work with. Karen was incredibly attentive and helpful during the onboarding process. Our integrations came together quickly and we're now off and running!
Jan. 8, 2026
Joined the office hours with Amanda Calderon today and it was super helpful!!!! Really appreciate the Okendo support team!
Jan. 7, 2026
We have been using Okendo for Reviews and Loyalty for about 3 months. The software is very intuitive and easy to navigate. Their pricing is very competitive as well. Most importantly the customer service is excellent! My CSR Marrisa is always looking for ways to optimize/grow my account. Coming up with new ideas, and also checking in on performance to make sure we meeting or exceeding benchmarks. Highly recommended!!
Dec. 23, 2025
Our experience with Okendo has been significantly elevated since working with our new account manager, Laura Gomez. Her support has been instrumental in keeping us on track and ensuring we are using the platform to its full potential. Laura is proactive, highly knowledgeable, and thoughtful in her approach, taking the time to understand our brand, goals, and customer journey. She has guided us through optimising our review flows, refining our strategy, and identifying clear opportunities to improve performance. In particular, her recommendations around timing, segmentation, and on-site placements have helped us build a stronger, more intentional review ecosystem and increase our conversion rate for customer reviews. Laura’s strategic insight, paired with practical, actionable guidance, has made Okendo feel less like a tool and more like a true growth partner. We feel confident that with her continued support, Okendo will remain a key driver of trust, social proof, and long-term conversion for KOBA skincare.