Okendo: Reviews & Loyalty

Nov. 25, 2020

Excellent App to capture reviews for our website. Integration with Klaviyo and Facebook also great plusses for us. Also their onboarding team is great to work with and will get you all set up as well as provide ongoing support.

Nov. 20, 2020

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

Nov. 19, 2020

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

Nov. 18, 2020

We recently switched to shopify because we wanted better options for features like reviews and customer Q&A. And I chose Okendo because the app seemed to offer more features at lower cost than Turnto that we were using before. Wow am I glad we changed to Okendo. So far review rate is 5X what we had before and the the features like grouping products has been great. Also being able to send unique coupons as a reward for writing reviews has been well recieved. I would give them 6 stars if I could because there support is the best. Thanks Amanda and others for all the help ramping this up. I look forward to working with you in the years ahead.

Nov. 18, 2020

Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!

Nov. 17, 2020

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.

Nov. 17, 2020

It has been an absolute pleasure integrating Okendo with our store. They have the best customer support of any app I've used and are always willing to help us. Their team is highly communicative and quick to respond. Highly recommend!!

Nov. 16, 2020

Okendo has been amazing! Their support team is so helpful and always provides a speedy response! We have also had lots of repeat purchases with their reviews emails!!

Nov. 15, 2020

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

Nov. 12, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance

Nov. 11, 2020

This app has been critical for Awake Happy as it’s part of the backbone of my business. The Okendo team is absolutely incredible and competent far beyond the norm. This team is going the distance. The rare combo that I don't often see is technical, detailed, with crazy good customer service. These guys have it. I’ve used Yotpo, Stamped, & Judge.me in the past and Okendo rules them all. I am a developer and look for clean, lightweight apps. This app is not bloated. The widgets are run very clean & this team keeps their databases/servers chugging along nicely. This company has done an impressive thing in a space that I didn’t realize could be vastly improved and at a lower cost than something like Yotpo for what you get. No brainer! Devon awakehappy.com

Nov. 10, 2020

This app helps share customer feedback in a clear and concise manner which is great! Easy to use, and with daily email activity updates, it's an easy win! We are really enjoying having the Okendo App on our Shopify site!

Nov. 10, 2020

Scott and the team were brilliant in getting us up and running. And Okendo is now seamlessly powering and capturing UGC for us. Great job, great app!

Nov. 9, 2020

Amazing app & team to work with. So easy to implement and get a custom look that matches your website and the team is so helpful and responsive in anything you need. Such easy integration with Klayvio, Four Sixty, Google Shopping - overall best best best review app out there!

Nov. 6, 2020

This app makes is super simple for customers to leave reviews and is great about having a format that encourages more thorough reviews with photos and videos. They have also been extremely helpful in guiding me through setting up the app and they also respond quickly in their help desk chat if I ever have an issue. For example, yesterday I needed help flipping a customer's review photo right side up and was able to speak to someone on chat who then had the issue resolved for me in under 48 hours.

Nov. 6, 2020

The Okendo app and staff have both been amazing. Very easy to use and work with and at a fair price, all the things you'd hope for in an app.

Nov. 5, 2020

Review from a Shopify+ merchant. MAKE THE SWITCH! Again, for the people in the back, MAKE THE SWITCH! Do you want GREAT customer service & onboarding made EASY? Are you like myself: A million things to do and no time to learn from "manuals"? Okendo was the best decision we have made this quarter. Their Klayvio integration is seamless. We sent out an email to existing clients post purchase within a 1 month time frame. We sent to 6800+ and received 400+ reviews within 24 HOURS! The way Okendo incentivizes our customers for rewards, the way their UI being as enticing as it is makes you want to click, and the ease in learning the program, I wish I could give this 10 stars. A MASSIVE shout out to the team that made it possible Mor & Margaux. Mor, our first contact for sales who answered every question we threw his way. Mor, truly gave us MORE information which we were delighted to receive. Methodical and most importantly HONEST! Margaux, our onboarding chauffeur, using french because she's french, and like the french, she was creative, diligent, and persistent. From uploading our CSV, coordinating our companies theme, assisting in Klayvio integration, and answering emails in quick fashion. Thank you Okendo for giving us a great product to use for years to come. Cheers.

Nov. 5, 2020

Excellent product and excellent customer support! A special thank you to Veomany who helped me with multiple questions on back to back days.

Nov. 5, 2020

quick and easy integration! we worked with our account manager, who got us up and running very quickly. Within days we had hundreds of reviews!

Nov. 5, 2020

This is our first time using a Reviews App and we couldn't be more pleased with the onboarding experience and results thus far! Allison was amazing to work with and was super knowledgeable and informative, and continued to follow up with us to see if we needed any assistance. Would definitely recommend Okendo!!!