All reviews

Rating Breakdown

  • 5
    96% (1,237 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,272)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2022

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 17, 2022

Vanessa from Okendo has provided the best support I have received with any Shopify app. Not to mention, the app itself is fantastic! The Okendo team were able to help with reviews duplicated between stores, setting up Klaviyo integration and much more. I have noticed a huge increase in customer reviews being submitted since switching from the generic Shopify Review app to Okendo. I highly recommend this app!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2022

The app itself is simple to use and very customizable. The design is great and looks beautiful on our website. Customer service is next level and that's what made us choose Okendo. Keep it up!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2022

The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!

Store

Daybird

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2022

Grateful for Scott, Shandy and Vanessa. Their onboarding was fantastic and we're excited to use Okendo! Thanks for the great support.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2022

I'm super happy with Okendo! We switched over from Judge.me and although we liked the previous app, Okendo is far superior. We find the product filtering based on age and size range to be super helpful for our products. We are getting so many amazing reviews and UGC with Okendo now. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Shiela & Josh help a lot. They took the time to process my request and were very friendly. Hope in the future an easier-to-use multilingual version will be developed soon. I'm looking forward to it.

Using app

11 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 26, 2022

I am slowly learning to use this app - I am finding it quite straightforward. Customer Service has been great and are really quick to respond and find a solution.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

We've recently started using Okendo after transitioning from Yotpo. Okendo's feature set is far more impressive than Yotpo's, while simultaneously being the more cost effective solution. Another bonus? The Okendo team has been incredibly attentive and helpful during setup and configuration!

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 21, 2022

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

April 18, 2022

A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

April 16, 2022

I can preach all day about my products, but it means so much more coming from happy clients. The ability to add photos to the review really levels up this app

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2022

Happy with the app and the customer service :) Would recommend to other businesses as well. All the best to the team.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Customer Service is fantastic and the app has been great for product reviews integrated to our theme. Really useful, customisable tool.

Using app

5 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 7, 2022

Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.

Using app

10 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 29, 2024

October 2022 - highly recommend this app for any business serious about collecting reviews. the platform allows for a consistent look and feel and has superior functionality to some of the other review apps we have used in the past. August 2024 Update - we are still with Okendo and love their products! We are using almost every product they have to keep growing our business and staying connected to our customers. 10/10 great platform and their success team always makes sure we have what we need.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 27, 2023

Okendo has been a great application and an awesome experience. Their support team is very knowledgeable, supportive, and motivated to giving superior customer service. The onboarding was smooth, and so was the upgrade to W+. I would highly recommend Okendo over all other review collection + display apps!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0