Okendo: Reviews & Loyalty

Great for setting up customised review questions which are tailored to your future customers needs. The team are great for customer service questions, set up of the product and helping us create a user rich experience

Great app and even better customer support! Very impressed and would highly recommend Okendo to any start up!

Excellent app with amazing pricing and customer service! Highly recommend for anyone looking for a review app.

This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.

Great product and awesome customer experience. Was able to get some assistance with import my old reviews over.

Very supportive and efficient customer support. Great customisation options and features – we see results.

Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!

Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.

Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!

Solid front-end review product. Great support team. The unlimited storefront pricing is great for companies planning to expand internationally with multiple Shopify instances.

Amazing experience with Okendo so for, I love the app and features. I did not like that they offer only in the higher packages the google integrations, more email sequences that are quite vital in the small package for a small business.

We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

After looking at literally *every* review app on the app store (including ones starting with Y, J, L, S - you name it...which took days!) and preparing to accept many compromises, I came across Okendo and it is hands down the best review app there is. Simple to use with the ability to easily moderate reviews and reward customers. A big shout out as well to Josh. My widgets weren't displaying correctly (due to some bad code in my theme) and he was able to fix it via chat. He also explained how to get store reviews to come up and then helped me set them up. I couldn't have asked for more.

We have used Okendo for almost two years now - it is a great app with solid functionality for its purpose. Their support is also really great and quick!

Alex Abid has been an incredible partner—transparent, proactive, and always ahead of the curve. He stepped in when we needed support, implemented new features seamlessly, and consistently goes above and beyond to ensure our success. Truly a rep who takes initiative and delivers.

Brilliant service - Okendo has really helped our brand with conversion. As a lingerie brand in an online space, sizing can be difficult if you're unsure about purchasing from a new brand, but the honesty from our existing customers has been great at helping new people with their browsing experience. We had a super positive experience with our account manager, Carly, too. She made sure our widget was customised to blend in seamlessly with our site and also helped with tutorials via video calls after the installation, so we could get the app up and running quickly! Thank you Okendo!

Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers

Okendo is an incredible tool for capturing and responding to customer reviews, plus answering customer questions. I feel so much more connected to the customer because of this app, and I highly recommend it to all businesses looking to build a community around their brand.

Their support team is great and always available to answer questions promptly. Yesterday, I needed assistance with the coding on my site to adjust the centering of review images - a ticket was created and the issue resolved within a couple of hours. Super helpful and easy!