All reviews

Rating Breakdown

  • 5
    95% (1,267 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,304)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2022

Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!

Using app

7 days

Total reviews

20

Average rating

5.0

5 / 5 Share

March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

Using app

About 1 month

Total reviews

14

Average rating

5.0

5 / 5 Share

March 22, 2022

we went to okendo from yotpo, and we could not be happier with this decision, support always willing to help, and help fast, functionality is great, and we could not wish for more from review app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

Using app

Over 2 years

Total reviews

8

Average rating

4.3

5 / 5 Share

March 16, 2022

Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)

Store

Ethique

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2022

Great app so far, easy to set up and easy for customers to leave reviews. The support team were great and answered questions really quickly!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C

Store

Seadon

Using app

28 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 14, 2022

We've replaced another reviews app that wasn't working well nor well supported. From initial engagement with Okendo through to finalised implementation and import, the team has been a pleasure to work with. The product works as described and has extensive integrations, some of which we are using and many more we will implement over the coming days and weeks. Very happy with the product and support.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2022

Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!

Store

Tint

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 9, 2022

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

Using app

About 17 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

March 8, 2022

The onboarding process was fantastic. We're still new to the platform but the Okendo team has made our transition from another vendor quick and seamless, and we love the program's interface.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

This app was recommended by my SEO team as a means of achieving better visibility on Google. Not only does the app do this, but their staff are outstanding. I recently updated my theme which required customizing the app again, and Shiela and the team at Okendo did this for me within several hours of my initial request. Worth the money.

Store

anokha

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2022

Awesome platform and very organized and communicative team. Highly recommend over any other review platform/software!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2022

Honestly don't look past any other app than Okendo for reviews! Apart from the fact that it all works incredibly, increased conversions massively, their customer service is legit the best I've seen in the apps from Shopify. They will go over and above to help you even in Klaviyo or Shopify. The BEST

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Super customer service, really really happy with it. Quick, fast and helpful as it should be! Let's go

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me

Using app

3 months

Total reviews

7

Average rating

4.6