All reviews

Rating Breakdown

  • 5
    96% (1,237 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,272)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2021

We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.

Using app

29 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Oct. 21, 2021

Okendo support is top-notch - very helpful! The platform is easy to use and simple to navigate on. Highly recommend it - it's been great for our team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Fantastic app with excellent support and great functionality! I would definitely recommend it to anyone.

Store

Prepd

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!). Super pleased with their support.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Amazing UI and functionality with a very competitive price. To top it all off Amazing customer support. Thanks Josh!

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 6, 2021

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.

Store

RodeoH

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 29, 2021

Fast, friendly and efficient customer service. Was very happy with my experience. Thank you. Loving the app.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Okendo and their stellar Account Management and Support teams have been increasingly important for our business. The platform works as expected, it is easy to install and configure, and new features and offerings are added often to ensure merchant success. Highly recommend.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 20, 2021

Okendo team is amazing and super helpful. Love this app and everything it offers for my brand. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Great customer service and love the features that allows us to share feedback with our customers that they care about.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

An excellent app that does everything you need it to do. The support team is also second to none, which is highly underrated when choosing which apps you plan to partner with. Pick Okendo, you won't regret it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

We have a headless implementation where we use Okendo to gather user reviews and plug them into our Shopify instance and our CMS. The app is reliable and easy to use, and the customer service experience is excellent whenever I have questions. Recommended!

Store

Outer

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great app! Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0