All reviews

Rating Breakdown

  • 5
    97% (1,007 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

April 8, 2020

Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool. I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.

Using app

8 months

Total reviews

12

Average rating

5.0

5 / 5 Share

April 6, 2020

Great app! Okendo has helped us generate thousands of reviews with the attributes required from customers. Very easy to navigate and work in the back end from grouping products, emails, Q+A and more. Okendo syncs into our customer service app also, which is super useful. Scott and the team at Okendo are very responsive and have helped us through the dev process (and after with fine tunes), to achieve the layout and experience we require. I always recommended Okendo to friends.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2020

Okendo is amazing! Amanda and the team made the implementation very easy and worked with us on all of the changes we needed! They the imported reviews for us and we love the backend - very simple and to the point.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2020

Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

March 25, 2020

The app is amazing, we switched from Yotpo to Okendo and the transition was so smooth and effortless! Scott from Okendo made sure onboarding was a breeze and we were up and running so fast. They are so helpful and quick to reply. Our new designs are beautiful and align with our brand perfectly. I would recommend Scott and Okendo to anyone looking to change or add a review platform to their store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2020

Easy to use, great widget display and helpful support team. We migrated from another review platform and have been really impressed with Okendo.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2020

Probably one of the best apps I have ever used on Shopify. The support from Scott & the entire team is incredible. Such a seamless experience and a valuable addition to our store.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2020

From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2020

Our experience with Okendo and the support team has been amazing, big thanks to Veo, Scott and Matt...we love how easy, automated and effective your app is. The way it shows the star ratings on our Google ads and within our FourSixty integration is brilliant. Well done team Okendo!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2020

A simple and user friendly platform to request and manage your product reviews. When it comes to customer service, the Okendo team goes above and beyond. They’ve patiently answered every single question I’ve had, and fielded all my feature requests. Their pricing is competitive and it’s only a matter of time before they build out more features to offer even more value than they do now.

Store

July

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2020

I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end. If only everything else was this simple in eCommerce!

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

March 13, 2020

By far the best review platform out there. I'm thrilled with the mobile-first design, easy-to-use back-end, and streamlined user experience. The team has been incredibly helpful and responsive, and made our migration an absolute breeze. Thanks for making such a great product, Okendo!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2020

We have had great results since switching to Okendo. The onboarding process and setup was simple. Looking forward to increasing our reviews and conversions with the Okendo team.

Using app

5 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

App does everything we wanted & the customer service has been second to none. The guys are really passionate about helping out and making sure everything is running as smoothly as possible. Hands down the best review app Shopify.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

We had been thinking about this for some time, knowing how valuable reviews are in retail. We were looking for a solid app that'd be easy to set up and low maintenance. Okendo does just that. Scott was amazingly helpful and the app is simple to set up, configure, make changes and just use in general. The Q&A feature is a bonus! We love it!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

We use this app for load verified buyer reviews onto our Shopify site and to load reviews onto our Google Shopping pages, and, so much more. We switched from a competitor and really, can't say enough great things about this company. The customer service has been solid and spot on, down to helping us design our widgets for incorporating reviews. I would highly recommend Okendo to anyone using Shopify who wants a high powered, quality controlled, productive app for reviews.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

We were looking for a new platform and this app combined several of the things we wanted: a solid review system that displays nicely, supports video and photo reviews, product FAQ, and sliding scale product attributes. It's a tall order to ask any single system to cover all of these nicely, let alone at a reasonable price. We love that all of these are just part of the Okendo system and all integrate so cleanly. There were several other features that we only discovered as we worked through installation, like detailed email flows, Klaviyo integration, and customer attributes. All valuable additions that are just gravy on top of an already excellent system. And finally, what might be the most important part of any service: the customer service is absolutely fantastic. Integration was excellent and they were always available to help with questions and concerns. I wish every Shopify app had this level of support and dedication. A+ all around, and for a MUCH better price than other well known review platforms.

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 28, 2019

Slick, flexible solution and prompt, helpful support. Well worth it if you are looking for a hassle-free, high-end solution.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

I cannot recommend Okendo highly enough! Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed! We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value-adding application. 1. Amazing Customer Service! 2. Value Add Features! 3. Half Price of Competitors! 4. Excellent User Interface! 5. Absolute pleasure to work with! Okendo handled the entire transition for Reviews across 7 Shopify stores along wth syndication. A process that took Yotpo 7 months with constant chasing up and lack of communication, took Okendo 24 hours. Okendo is half the price of Yotpo. And it is billed monthly. Thank you! One of the most enjoyable, simplest and value-adding and capturing business experiences I have had on the Shopify platform. Thank you!

Store

Progurt

Using app

14 days

Total reviews

1

Average rating

5.0