All reviews

Rating Breakdown

  • 5
    95% (1,267 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,304)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2022

Not only is Okendo flexible ( to your companies needs, your branding, the stage of your business...) it's also super easy to use. We also rate the level of customer service extremely highly.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 27, 2022

We get lots of customer reviews with Okendo (more than stamped.io or Yotpo), loads fast, and incredible support. Highly recommend.

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Fast response, especially if you contact your contact person. It looks good and the interface for managing reviews is faster than Stamped for example.

Store

Famme

Using app

6 months

Total reviews

20

Average rating

4.1

5 / 5 Share

Jan. 26, 2022

Shiela was the most amazing customer service help I actually have ever received! She helped me set everything up, answer all questions I had and provided above and beyond service. I am very excited to use Okendo it has everything you could need. Thank you

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

We love working with Okendo! The onboarding process was smooth, all team members have been super attentive and helpful and the Klaviyo integration is great. Lots of customization options and our Customer Success Manager has been a wonderful resource as we test, iterate and improve our customer review systems.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great email service, and really good and fast customer service. Super helpful and custom changes done quickly.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Fantastic app - does what it says on the tin. Really easy to use and customer support is incredibly quick.

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Absolutely love this app! After doing countless demo's I decided to go with Okendo and it was the best decision. The app has all the features you need and they are all designed to improve customer experience, drive engagement, and in turn increase revenue. The support is 10/10. Every Shopify App should learn from them. I had zero issues with setup, they even offered to do some of the work for me and had the app customized for my brand on the first walkthru. And the best part is we saw results within hours of launching the app as several customers asked questions on our products and now everyone else can view those responses as well.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 17, 2022

The team at Okendo has gone above and beyond to get us up and running. The onboarding was easy, the app's backend is also user-friendly, and the best part is that we get honest reviews and feedback from our fabulous customers. Highly recommend!!

Store

BRACHA

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.

Store

De Soi

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 3, 2022

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

Store

NYTSTND

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The team is very responsive and helpful. The software is very straightforward, and customizing the reviews is something very important to us and is easily doable with Okendo. Big fan so far.

Using app

About 23 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 12, 2021

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 8, 2021

Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.

Using app

3 months

Total reviews

4

Average rating

5.0