All reviews

Rating Breakdown

  • 5
    96% (1,237 ratings)
  • 4
    1% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,272)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2021

Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2021

Onboarding process was extremely easy and smooth. UI is great as well. Just an overall top notch experience.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews! Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2021

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Using app

7 months

Total reviews

11

Average rating

4.8

5 / 5 Share

April 15, 2021

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

Amazing onboarding experience with Margaux! She and the Okendo dev team were able to make several changes to fit our unique business needs. Very user friendly interface as well.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2021

Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2021

Great app! we've tried several reviews apps and this one is the best by far. Great interface, easy to setup and use.

Store

Tu Gow

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2021

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2021

The Okendo reviews has tremendously helped the conversation amongst our customers in providing quality feedback. With many different uses of our products, the platform really allows for a quick understanding of how our product solves problems for our customers. This addition has helped increase our sales.

Store

NoSweat

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Okendo had such an easy setup and the team was always on top to assist us! The admin is very use to use and with such little learning curve. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

This app is great to capture reviews and be able to visually change the layout. It integrates w/ Klaviyo super easily and is all around the best review add-on we've used at Nectar. Tried Yopto, Choose Okendo

Store

Nectar

Using app

About 2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

March 22, 2021

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 22, 2021

Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 19, 2021

Really excited about Okendo and its ability to create the best experience for us and our customers. The integration with other apps like Postscript and Klaviyo is the reason we switched and their Customer Onboarding and Support is the reason we will stay!

Store

Run Gum

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

LOVE the Okendo app and before coming to Okendo, I had another very popular review app. Okendo has a great interface and unbelievable customer support. It's a whole new world for me now that I have a great review provider! Margaux is FANTASTIC. So is Mor - both great people and very very helpful. Just do the trial and you'll be convinced it is the Reviews app for you! Update - September 2024 - We are ~4 years in with Okendo and could not be happier. Laura is our account rep and she is totally on it and recommends things we are missing, which is really important as we manage all of this ourselves. We don't have a big expert team or anything, so we would miss all the extra features. Thank you Okendo!!!

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2021

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Using app

2 days

Total reviews

2

Average rating

5.0