Okendo: Reviews & Loyalty

Nov. 18, 2020

We recently switched to shopify because we wanted better options for features like reviews and customer Q&A. And I chose Okendo because the app seemed to offer more features at lower cost than Turnto that we were using before. Wow am I glad we changed to Okendo. So far review rate is 5X what we had before and the the features like grouping products has been great. Also being able to send unique coupons as a reward for writing reviews has been well recieved. I would give them 6 stars if I could because there support is the best. Thanks Amanda and others for all the help ramping this up. I look forward to working with you in the years ahead.

Nov. 18, 2020

Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!

Nov. 17, 2020

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.

Nov. 17, 2020

It has been an absolute pleasure integrating Okendo with our store. They have the best customer support of any app I've used and are always willing to help us. Their team is highly communicative and quick to respond. Highly recommend!!

Nov. 15, 2020

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

Nov. 12, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance

Nov. 11, 2020

This app has been critical for Awake Happy as it’s part of the backbone of my business. The Okendo team is absolutely incredible and competent far beyond the norm. This team is going the distance. The rare combo that I don't often see is technical, detailed, with crazy good customer service. These guys have it. I’ve used Yotpo, Stamped, & Judge.me in the past and Okendo rules them all. I am a developer and look for clean, lightweight apps. This app is not bloated. The widgets are run very clean & this team keeps their databases/servers chugging along nicely. This company has done an impressive thing in a space that I didn’t realize could be vastly improved and at a lower cost than something like Yotpo for what you get. No brainer! Devon awakehappy.com

Nov. 10, 2020

This app helps share customer feedback in a clear and concise manner which is great! Easy to use, and with daily email activity updates, it's an easy win! We are really enjoying having the Okendo App on our Shopify site!

Nov. 10, 2020

Scott and the team were brilliant in getting us up and running. And Okendo is now seamlessly powering and capturing UGC for us. Great job, great app!

Nov. 9, 2020

Amazing app & team to work with. So easy to implement and get a custom look that matches your website and the team is so helpful and responsive in anything you need. Such easy integration with Klayvio, Four Sixty, Google Shopping - overall best best best review app out there!

Nov. 6, 2020

The Okendo app and staff have both been amazing. Very easy to use and work with and at a fair price, all the things you'd hope for in an app.

Nov. 5, 2020

This is our first time using a Reviews App and we couldn't be more pleased with the onboarding experience and results thus far! Allison was amazing to work with and was super knowledgeable and informative, and continued to follow up with us to see if we needed any assistance. Would definitely recommend Okendo!!!

Nov. 3, 2020

Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.

Nov. 5, 2020

We switched over from another reviews platform due to Okendo's their pricing and easy integration. On-boarding was very smooth and Margaux was an excellent account manager.

Nov. 2, 2020

We started using Okendo Reviews a few months ago and it has been a great experience. The app works fabulously with our site. Our customers have been able to easily review or ask a question about our products. And it has been super easy for our Customer Service to process reviews and respond to any questions. Best of all the Okendo staff customized the look and feel of the reviews app to integrate seamlessly into our site. They've even done some big updates after we wanted some more tweaks. Their staff has been very supportive and helpful to any questions and issues we had. Great app, onboarding process, and response from their staff -- can't ask for much more from an app.

Nov. 2, 2020

Okendo has been a great new asset to our business. It has brought reviews to the next level in many ways that have benefited the growth of our company. Additionally, the customer service has been wonderful. We look forward to continuing to grow with this great platform!

Oct. 30, 2020

Our experience with Okendo and their staff have been fantastic during integration and onboarding. The app works great, and has all the same features as Yotpo for a tiny fraction of the price. Will definitely recommend to my peers

Oct. 30, 2020

We started using Okendo 2 months ago. Our experience to date has been very positive. They provided excellent support during the implementation. Our side of the equation was relatively easy and done quickly then Okendo took care of the mechanics. They have provided excellent support throughout. Very timely and they have been happy to make whatever tweaks we requested to get the the reviews UX to where we wanted it. Definitely recommend Okendo as a reviews platform.

Oct. 29, 2020

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!

Sept. 14, 2022

Excellent from the initial demo through publishing Okendo live on our site. While we were very happy with our past reviews platform, it didn't afford us the opportunity to add custom forms and attributes in such an attractive layout. Our site's overall professional feel was vastly improved and customers can now feel more confident purchasing after reading the measurements of other women with body types similar to their own. This app is a no-brainer and while we even worked with YotPo for years, Okendo far exceeds them in regards to the care they have for their clients, dedicated support staff, customizability, and user-friendly interface. UPDATE: Okendo continues to prove to be the best of the best with superior customer service. They've gone above and beyond to be there for Midori anytime we need it. Customizing our look and assisting us with getting integrated with new theme updates often! https://www.midoribikinis.com/