Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,038
chart
#997
All reviews
Rating Breakdown
Review RSS Feed
Aug. 11, 2024
It is a very good evaluation software to increase the conversion rate of the store and the staff is very patient and helpful!
Aug. 9, 2024
This app is great value for money, offering a wide variety of functionality and integrations to other apps to be able to loop together the tech stack. Shiela was particularly helpful in helping set up our reviews on the new widget and making amendments to help customers filter.
Aug. 8, 2024
Amazing customer support!! Paulo is the best. In general, I really love the capabilities and the team is so responsive and helps take on new asks to accommodate our business. We recommend Okendo to everyone in the industry and really appreciate their partnership.
Aug. 8, 2024
We've been using the Okendo app for reviews, and from day one, the support from their team has been exceptional. When we needed help with the initial setup, they jumped in and got everything running smoothly right away. Unlike most apps, Okendo's team is incredibly hands-on. Recently, we had a few questions about modifying reviews and adjusting their appearance on our site. Juan was incredibly knowledgeable and helpful, making sure everything looked perfect. He seamlessly updated the aesthetics of our reviews, and we couldn't be happier with the results.
Aug. 6, 2024
I have been using okendo for almost a year now on the basic plan. Even though we're on basic, I have to admit their customer service is impeccable. They're quick to respond and almost immediately solve my questions/problems. They're always willing to go above and beyond for you.You need a good vendor like this to get your business up & running!
Aug. 2, 2024
Great custom assistance from Giovanni at support. The app works well for us and integrates well with our tech stack. Thank you team OKENDO. Would highly recommend.
Aug. 1, 2024
The Okendo app works great, the Okendo team provides great support. All in all, a great experience over the last 2 years of working with them on Reviews, Surveys, Loyalty, and now Referrals. I had the pleasure of working with Laura who has analyzed our store and provided recommendations to optimize our performance.
July 31, 2024
I have used Okendo for years now, but recently wondered if there were ways I could do some things quickly and in bulk, that I was previously doing manually. Jumped on the live chat, and they instantly helped me out. Wish I'd asked earlier! Super app!
July 31, 2024
Daniel from Okendo was super helpful and went above and beyond what I expected to answer all of our questions and help us out. Would recommend!
July 30, 2024
Good, prompt service. We appreciate the effort and timeliness of responses. Thank you!
July 30, 2024
Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.
July 30, 2024
Paulo from Okendo was fantastic - he gave a fast response and answered our query with great customer service. We had a query regarding the use of coupons as review rewards. When I tried the test review, we received 5 emails after reviewing each product. Paulo confirmed that orders are produced per order, not per product reviewed. We're very excited to launch our business with Okendo as our trusted review partner and are very impressed with their integration with Google Shopping, which I can't find offered with many other Shopify integrations on the app store. We feel this will be a great asset to our marketing campaigns and look forward to receiving customer feedback through reviews on our own website!
July 29, 2024
Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon