Okendo: Reviews & Loyalty

We've had a super positive experience with Okendo. It is easy to use, efficient, and integrative. Their team is always ready to help, responsive, and innovative. Overall, I would definitely recommend Okendo!

Great App, and they are really helpful at guiding you through the site. Great customer service team who are actually helpful!

Okendo is very user-friendly, especially since the addition of the performance insights. I’m able to use these insights alongside my own data to easily inform CX decisions. Our Okendo rep is also wonderful—always willing to answer questions and help us with any situation we bring to her. Okendo is a great tool for easily uncovering customer insights, and it helps inform both product and marketing decisions for us. It also automates review collection and management, leaving much less work for our marketing teams.

Super easy set up and the team were extremely helpful during the set up phase. Made implementing the app very straight forward

Okendo has been so beneficial for our company! There are so many different features that allow for maximum growth and opportunity. It has made such a big difference in our sales and staying organized when it comes to our reviews.

Paulo from Okendo was SUPER FAST getting back to me. He spoke in words I can understand, and everything he guided me with WORKED! YAY! LOVE IT!

Using Okendo is a breeze, whether you use it as your main review-tool, or in combination with others. The flexibility, and customizability of the integrations as well as emails make it stand out against the competition!

Great app!!

It has been such a great experience working with Okendo and their team. Our CSM Kerry has been able to offer us great insights and suggestions along the way. Okendo offers a very hands-on team to help with implementation and set up of different features which is one of my favorite things about them! Okendo is one of those teams that is truly invested in the success of their products, but more importantly the success of your company! Would highly recommend.

Extremely happy with the service I received from Paulo, I used to use a different review platform and I downloaded Okendo just to have a look and ask a couple questions. I ended up speaking to Paulo and his attention to detail, quick/informative responses and his product knowledge made switching over to Okendo a no brainer. Very happy with the platform, works well and looks great. Big thanks again to Paulo! Great team member

Easy to set up and integrates well with Shopify. The review collection works smoothly and the support team has been responsive. Helpful tool for building customer trust.

Using the app is made easy with the super helpful team members who are readily available to assist with all aspects of the app installation and running. No question is too big or small and their response time is excellent. I highly recommend this product.

The team is always extremely responsive, patient, and proactive. I’m very happy with their efficiency.

Great app and great support! Shiela from the support team was wonderful and planned multiple calls with us to ensure we had everything running smoothly and optimised for results.

We've been using Okendo for over 3 years and have had a great experience. Their support team responds in a timely manner and are very helpful when we have questions or need support. Our new customer success manager, Andre Saldanha, is awesome and has been really helpful in ensuring we're using the tool to its fullest extent. We get most of our reviews from Bazaarvoice, so I would love to see them add an integration that uploads those reviews automatically rather than exporting using an Okendo specific template. Other than that, really intuitive and easy to use platform.

Great for reviews, and a very responsive support team!

not just the product but overall service from their team is exceptional. Flexible support!

We have had such a great experience with Okendo! Our favorite is reviews and how easy it is to manage, navigate and receive reporting. Wonderful and kind team (especially Kelsey!) who is always there to help and problem solve alongside you.

Great experience working with Okendo, intuitive back end, great analytics, integrates with our headless set up seamlessly.