Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,244
chart
#1,761
All reviews
Review RSS Feed
Sept. 4, 2025
Great customer service. Paulo really helped out with importing our current reviews over and making sure they were all in correctly. Also quick to help us make sure the overall account is set up with email sequences, rewards and integrations. Really appreciate all of the help! The widgets look great too!
Sept. 3, 2025
We’re picky about apps. Okendo earned its spot: photo/video reviews, fit attributes, and painless moderation. It’s fast, looks clean, and plays nice with Klaviyo. Our customers get the info they need, our team gets fewer questions—win-win.
Aug. 28, 2025
We've been using Okendo Reviews for a few years now. When we first switched, due to the Klaviyo integration, our number of submitted reviews more than doubled - just by implementing their default suggestions. Since then it's been easy to manage and we meet regularly with a rep who guides us for further improvements. Highly recommend!
Aug. 27, 2025
Really easy to use platform with really great CSMs. Great for multiple Shopify stores, and works seamlessly with integrating with Klaviyo also. We've used the reviews and quiz sections, and have been happy with both.
Aug. 26, 2025
Great app! The technical support from this team is incredibly fast and helpful. The Okendo team also schedules quarterly follow ups to provide recommendations for our site, which have been very helpful with getting us reviews and optimizing the app to its fullest potential. Highly recommend!
Aug. 26, 2025
We've had an outstanding experience with the Okendo Shopify app, particularly thanks to the exceptional support from their Customer Success and Onboarding teams. From the very beginning, the onboarding process was seamless - clear, timely, and tailored to our needs. The Customer Success team went above and beyond to ensure we were fully set up for success, offering proactive guidance, quick responses, and expert insights that made implementation smooth and effective. The team's dedication to helping us maximise the app’s features has made a real difference.
Aug. 25, 2025
Have been using Okendo for 2+ years and have had a great experience with their team and reviews platform
Aug. 25, 2025
Aug. 24, 2025
Paulo helped me navigate a few things. He was super helpful. Also, this platform is easy to use and very intuitive.
Aug. 21, 2025
Laura has been extremely helpful understanding how to best utilize Okendo to enhance our business. The platform has been a great addition to support our customers and our mission!
Aug. 21, 2025
A+. Recommended for businesses of all sizes. Very helpful support team and always willing to go above and beyond to resolve any challenges or support needs. We will continue to use Okendo for all of our new brands and Shopify stores.
Aug. 20, 2025
We recently migrated from Yotpo to Okendo and are very pleased with how onboarding went. Brock, our onboarding specialist, was knowledgeable, responsive, and guided us through the process with care. While a couple of items took a bit longer than anticipated, the overall experience was smooth and well-communicated. Since going live, we’ve already received excellent feedback from our customers and are thrilled to be on the Okendo platform.
Aug. 19, 2025
Amazing service by Shiela, helped me with intricate important review/loyalty 'must haves' and continues to help me along the way. 5 star service and app. thank you!!
Aug. 18, 2025
Josh was exceptional at responding to a question I had about an integration I wasn’t able to implement. He responded almost immediately and found a solution immediately. I then went back to him with a few more questions and he had no issues whatsoever answering me. Have actually never worked with a better app developer. The app itself is also great. Highly recommend.
Aug. 18, 2025
Really great platform and excellent technical support. We were really struggling getting reviews, and their team in came in worked with us for months making suggestions and adjustments, really taking the time to comb through the experience and find potential issues. Since then, we have continued to double our reviews numbers month over month throughout this process. They also have a lot of other features like surveys, quizzes, loyalty program, and referrals, and the team does a great job of walking you through everything. The platform is really robust with a lot of options for customization, yet has an easy to navigate back-end experience. They have been a great professional partner, and I highly recommend their services.