Okendo: Reviews & Loyalty

After conducting due diligence on all the major review sites, we finally stumbled upon Okendo and could not be happier. You're never going to get this combination of service, quality, and price anywhere else! Matt and the rest of the Okendo team was super responsive and helpful in getting us set up with a custom review page. Would recommend to anyone.

We used an established Shopify Review Platform for about 12 months before trying Okendo. Then we were forced to upgrade our version to include customer photo reviews which increased the price of the competitor platform exponentially. The feature upgrade was not seamless and I was very disappointed with their (YotPo's) new pricing and we were not really developing a great review platform as we desired and were ready to go back to standard Shopify reviews. The move to Okendo has been fantastic. Their integration with Shopify is seamless, the ease to install and configure the review system and most importantly price cannot be matched. The ability to configure reviews specifically to suit our business has been fantastic and a real differentiator vs. our competitors (until they started using same and copied!!). We have Okendo integrated with Smile.IO (our loyalty program) - and this has smoothed how we reward our customers for reviews. Overall it is has been running for years now without a problem, support is quick and they are always evolving. Importantly, we have not experienced a price gauge from Okendo and they have for most part our original pricing & features which is admirable. We are about to integrate with Omnisend - will see how this goes but hoping it adds even more value.

We've installed and uninstalled many apps over the years but this one has by far blown us away with the ease of install, excellent support and the attention they pay to the look of their product! I don't know how to say this nicely, so I'll just say it - Most apps install ugly. Our designer has to spend a lot of time making them look like they belong on our site. This app - we changed the size of the stars with the click of the button, reworded our email and we were done! Our designer didn't have to do anything. We are still amazed at this. Matt and his team is very attentive, easy to work with and I can't recommend them enough!

If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Great customer service. App works well, my customers leave great reviews and I love seeing their photos. Okendo has helped improved our online conversion rate!

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.

Okendo is great! Excellent app, great team. They are really responsive and helpful. The reviews app is easy to use and offers many features such as email followup, coupon incentives and photo sharing that you need on a modern shop. I've been using Okendo for over a year and will continue to do so.

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!

Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.

Great app and very responsive customer service!

Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.

A great app with tons of review options, along with post-purchase features. These guys are extremely helpful and have great customer service. Hands down the best review app on the market.

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.

We have been using Okendo for over a year and highly recommend it. We have previously used two other popular review apps but Okendo is our favorite for its: 1) reliability and superior customer service 2) great look 3) affordable price 4) features

Excellent app and service from the team. It makes our reviews look amazing.

Amazing technology, so easy to use and customer service from the Okendo staff is very impressive. Definitely worth the money