All reviews

Rating Breakdown

  • 5
    96% (1,002 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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5 / 5 Share

July 2, 2024

Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.

Store

Rowan

Using app

Almost 3 years

Total reviews

8

Average rating

4.8

5 / 5 Share

July 2, 2024

Easily the best Review App on Shopify!

Using app

Over 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

July 1, 2024

Great product and wonder service provided by Sheila. Highly recommend

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Very helpful and efficient customer service 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Very user-friendly! It makes it so easy to add reviews to products on your store

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers. The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2024

Amazing app and great customer service.

Store

lumique

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2024

Exceptional Support. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Great customer service! Thanks!

Store

Juvenon

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!

Store

Kimia

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Luigi did an awesome job by helping me with my trouble, looking forward to keep working with people like him.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2024

Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Fantastic review app! Support is always so fast to assist to get everything displayed correctly. Definitely recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

Works great, plenty of customization in how you request reviews from customers and how you display them on the site. Most important is that it looks great on the site. Support has been consistently s top-notch.... Juan logged onto our site and quickly fixed things after another dev broke things :)

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2024

SO simple to transfer over to Okendo. Any display issues were quickly fixed by the Okendo team - they don't expect you to know how to code which is helpful! Highly recomend.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

We've been very fortunate with our account management team and their support for hosting Okendo on multiple sites in multiple regions. We have had a few minor tech challenges but they always reply promptly and with the right advice! The reviews are easy to manage and the back end straightforward to navigate! Highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Excellent customer service, Josh was awesome and provided simple to understand explanations. Looking forward to working together more.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Great product and helpful service with integration.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)

Using app

2 days

Total reviews

4

Average rating

5.0