Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,874
chart
#106
All reviews
Dec. 17, 2025
going good so far
Thanks for the quick note. We are glad things are going well so far and that the experience has been positive. We are here to support you as you continue building and improving results.
Dec. 17, 2025
Thanks for the stars! We’re proud to support what you’re building.
Dec. 16, 2025
Great customer service - had an issue and it was resolved promptly.
Appreciate you calling this out. It is good to hear our team was able to resolve the issue promptly and get you back on track. We are here to provide steady support as you continue to move forward.
Dec. 16, 2025
Appreciate the rating! We’re here to support your next stage of growth.
Dec. 15, 2025
Thanks for the 5 stars! ⭐ We’re glad to be part of your growth.
Dec. 15, 2025
Omnisend has been a good choice for my new brand. I used Klaviyo for a previous brand and I wasn't a fan of the interface or prices. Klaviyo ghosted me once I signed up for their service so that was the last straw for me. Omnisend support has been responsive and helpful. It's pretty easy to set up emails and forms like spin the wheel email capture forms.
Using app
3 months
Total reviews
1
Average rating
5.0
We appreciate you taking the time to share your experience. Moving from Klaviyo and finding Omnisend easier to work with is valuable feedback. We are glad setup has felt straightforward and that support has been responsive when you needed help. Helping teams launch efficiently and stay supported as they grow is a priority for us.
Dec. 15, 2025
Excellent support service and the app itself.
Really appreciate you sharing this. It is great to hear the app delivers a strong experience and that our support team meets expectations when it matters. We value your trust and are glad to support your continued success.
Dec. 15, 2025
They are the very best at ESP, hands down!
We truly appreciate that recognition. Hearing that Omnisend stands out as the very best ESP reinforces the value of the experience you are getting. Thank you for the confidence and for choosing us as your long-term partner.
Dec. 15, 2025
Excellent! Customer service responded very promptly, and we finally resolved the issue.
Thanks for letting us know. Quick responses and clear resolutions matter, so it is encouraging to hear the team could support you promptly. We appreciate your feedback and are happy to be a reliable partner moving forward.
Dec. 12, 2025
Thanks for the 5-star rating. We appreciate you taking the time to share it. It helps confirm we are delivering a reliable, efficient experience that supports real results. We are glad to be part of your work and here whenever you need support.
Dec. 12, 2025
Suberb,half cost and suprass, Klayvio in user friendlyness, onboarding technical/customer service. Also push notification is an extra bonus.
Thanks for sharing this feedback. We appreciate the comparison with Klaviyo and are glad Omnisend felt more user friendly across onboarding and support, while also delivering strong value on cost. It is good to hear push notifications added practical benefits. We appreciate the trust and support your continued growth.
Dec. 11, 2025
Really easy to use, but with so many brilliant options. You are guided by the software so it feels simple and seamless - even when using it for the first time. Highly recommend.
Thanks for taking the time to leave this feedback. Ease of use paired with powerful features is exactly what we aim for, especially for first-time use. Knowing the experience felt seamless helps confirm we are supporting real performance and growth. We are here to keep things running smoothly as you scale.
Dec. 9, 2025
We appreciate the 5 stars! Great to know the platform is delivering value as you continue to grow.
Dec. 8, 2025
Support were very helpful and patient
Thank you for sharing this, we’re glad our support team was helpful and patient as you worked through things. We’re here to keep your marketing running smoothly as you grow.
Dec. 7, 2025
Emma from customer support was incredibly helpful and patient — truly outstanding! Thank you so much for all your help and for making it so easy to take screenshots and navigate to Omnisend. An amazing experience overall. Highly recommended!
Thank you for the wonderful feedback. We’re glad Emma was able to guide you through everything with clarity and patience, we’ll make sure she hears your kind words. It’s great to know the experience felt smooth and supportive as you continue building your marketing with Omnisend.
Dec. 5, 2025
So far so good! Always able to get help when I need it. The AI can help me set up most things. And if I get stuck there is always a human available to fix any problems.
Thank you for sharing your experience. We’re happy the platform feels smooth so far and that both our AI and human support are making your setup and problem-solving easier. We’re here to keep supporting your growth every step of the way.
Dec. 5, 2025
Thanks for the 5 stars, we’re excited to keep supporting your growth and making your marketing easier every step of the way.
Dec. 5, 2025
Thank you for the 5-star rating, we’re glad Omnisend is supporting your marketing as you grow.
Dec. 4, 2025
We’ve been with Omnisend for over five years now, and honestly, it’s become such a core part of how we grow. Every time I reach out to support, I feel genuinely taken care of. Karen, Mathias, and the whole team make my job feel lighter - they’re quick, thoughtful, and always full of ideas that help our growth bloom even more. I’ve tried plenty of email platforms over the years, and Omnisend is the one that lets me breathe a little easier. Segmentation, design, and analytics all just feel simple, intuitive, and stress-free in a way I didn’t know was possible.
Thank you for sharing this thoughtful reflection. We’re honored to have supported your growth for more than five years, and it’s wonderful to hear that segmentation, design, and analytics continue to feel intuitive and stress-free for your team. We’ll make sure Karen, Mathias, and the rest of our support team hear your kind words, they’re committed to helping you grow with clarity and confidence, and it’s great to know that experience shines through.