Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#106
All reviews
Nov. 12, 2019
Loving using the omnisend app, really easy to use, integrates with shopify. Really love the gift box option and scratch cards
Nov. 12, 2019
So far so good. The app is pretty easy to use and I like the email layout that they already have. I also like I can see real time when future customers are on my sight and be selective to who you are planning emailing too. No complaints.
Nov. 12, 2019
I have just used this app for the first time. I found it really user friendly, fast and looks great. The templates that are available are quick and easy to use also. Definitely will use again.
Nov. 11, 2019
I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.
Jan. 7, 2022
Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.
Nov. 10, 2019
i used this app to help me with my emails, the formats and options are awesome. this is a must have for your business
Nov. 8, 2019
Using the free trail and so far easy to use. Great features that link with your shopify store. Would be great if there were more templates to choose from.
Nov. 7, 2019
I enjoy designing my emails in this app, much nicer than other email services we have tried. Everything is clean and simple, plus I can adjust the design elements that I actually WANT to change. The reports are great, along with the form options.
Nov. 6, 2019
I thought this would have been super hard but it was actually easy. I'm glad I found this app. I really recommend you to get this app
Nov. 6, 2019
I was using Mailchimp and I decided to switch to Omnisend because I thought it was better for Shopify (note: and it's more expensive). For the past two or three months, my sales have dropped, half of my customers don't get the emails, I had problems with the sync between other small issues. The support changes all the time so you never speak with the same person and every new person answers you a random answer. I asked to speak on the phone with someone in order to solve all this issues and they have no phone support. This app was a very poor choice.
So sorry to hear you are experiencing issues with deliverability. We have just signed the domain records for you to help you improve deliverability. Katherine will reach out to you today with guidance on how to set those up and other recommendations to improve open rates. We will follow the progress with you, with the right means and actions we will get email deliverability back on track!
Nov. 5, 2019
Here to write a real review. Only on the second day of using this app for our startup business and we are impressed by the features and functionality of this app! Big ups Omnisend. I would enjoy some more advanced parameter settings in workflows and automation, so that is something we hope to see in future updates. Hopefully this review stays five stars! Thank you Omnisend!
Nov. 4, 2019
Great app, easy to use, nice templates, but still easily customizable and fantastic customer service! Thank you! :)
Oct. 29, 2019
I just moved from MailChimp to Omnisend mainly for the product picker. It's a great tool to easily select with a couple of clicks the product you want to promote. Product info, image and price is all shown (only in free trial and paid plans). The only down side is you can't save different lists, you have to segment them. But once I figured that out I was away. 5 stars.
Oct. 28, 2019
I used this app for my first email campaign, it is very easy to use. Live chat help was less than a 10 second wait! Friendly and helpful customer service. So far so good:)
Oct. 25, 2019
I used this app for eblasting through my shopify store. Works great it is seemless and easy to use. Also like the abandoned cart option. Very easy for the non-tech person like myself.
Oct. 23, 2019
This app can select custom customer and can select schedule time send, I love this app, strong recommed this app.
Oct. 18, 2019
Transferred all MailChimp users over, and I wish I would have done this months ago. This service is so simple and easy to use. Thank you!
Oct. 13, 2019
This app is Amazing. So easy, beautiful design. The support is the best. Thank you so much! I definitely recommend it, also noticed the big brands from my industry are using it, always a good sign.
Oct. 13, 2019
THIS IS PERFECT! WAY BETTER THAN MAILCHIMP. I AM SO GLAD I DISCOVERE THIS APP! COME CHECK OUT MY STORE. WWW.DEMIR.SHOP
Oct. 12, 2019
I tried to send my first email campaign today - which is time critical - and when I tried to send it, it suddenly said my account is suspended. No information on that during the two hours I worked on the campaign. Also, no way to resolve this except email support. My emails were collected via opt-in, my store is GDPR compliant and running well. What else do they want? No idea. But my campaign for today seems ruined. Can't recommend this business. If you suspend people's accounts, you need better notification and resolution options. This isn't good enough.
Hi, Please accept our sincere apologies for the delayed campaign. Usually, verification of the first campaign takes up to 30min, to ensure your sender reputation is kept intact in case too many inactive emails are spotted on the contacts list. We made a mistake this time and your campaign was stuck for a much longer period of time. Unfortunately, we cannot undo the campaign sent and can only apologize that you were affected by this issue. We promise better care next time and longer trial period for you to feel the benefits of Omnisend. Katherine is reaching out to you with more statistics on the campaign sent and our proposal. We hope to win back your trust!