Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,875
chart
#106
All reviews
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Oct. 7, 2019
App is simple and straight-forward to use. Content Templates are comprehensive and removes the guess work from choosing your needs
Oct. 6, 2019
Just signed up and so far so good. Hoping this app works better then mail chimp. Giving a 5 star review because it was so easy to sign up and connect to shopify.
Oct. 1, 2019
It's Free to install and easy to work on. Ads creation is easy and you can schedule and choose email addresses to send the promotional emails. www.hnsstudio.ca
Oct. 1, 2019
Have been using it on https://greenwhey.fr for months now, so far so good. Automations are easy to implement, design is great.
Sept. 29, 2019
Fantastic app. I installed in on one store and loved it so much that I just added it to my other store.
Sept. 27, 2019
I used this app recently for the first time the campaigns have boosted sales & revenue significantly Thank you Omnisend
Sept. 26, 2019
STORE OWNERS MUST READ: 1- First off, I have no clue how they got all these positive reviews since the app is extremely frustrating to use. 2- Forget about drag and drop, is non existent in this app and you have to manually upload each image which is time consuming and tedious. 3- HORRIBLE customer service. They misinformed me because they have no clue of what they're talking about (I guess the reps are outsourced and not fully trained) so I couldn't fully email to my entire list and I paid for an upgrade and seems that all the emails ended up in everyone's spam folder. 4- When I emailed saying that I wanted to cancel they had a guy call me to convince me their app is the best out there and I should keep it and instead upgrade to their service where you have an account manager to help you which is extremely over priced. 5- The app is more over priced than every email marketing app in the app store and you have AN EMAIL LIMIT you can send monthly. So overall TAKE YOUR BUSINESS ELSEWHERE, OMNISEND IS NOT WORTH IT!
Hi, Let us apologize for the overall experience you had with Omnisend. We have an extensive Knowledge Base to help our customers navigate through the product and set up their accounts, did you get a chance to check it? https://support.omnisend.com/en/ More, our Support agents are definitely here to help and guide you through. As for the email credits, if customers send to a healthy list, following our recommendations, they never run out of credits. This is the reason our pricing is based on the number of contacts you have - if the list grows, the price increases, as well as the number of email credits granted increases. Omnisend is not just a regular newsletter app, we offer an extensive list of automation flows, different channels for communication, such as SMS, Facebook Messenger, Push Notification, etc. and a lot more for our customers. And we still offer a very competitive price on the market. We want to kindly thank you for the feedback that will help us improve in the future. We have now passed it to the product team as well, to ensure we add such functionalities as drag and drop from the computer in the future.
Sept. 26, 2019
We moved from Mailchimp after the break-up with Shopify and it's been a pretty good transition. The support is excellent, they have a good team at Ominisend. The program is evolving also, reporting is not quite there yet but I think they will have that up before you know it. Hoping to see more great things as the partnerships grow.
Sept. 25, 2019
This was my first time using the app and I found it very easy to navigate and work with. I am hoping it gets me some new orders!
Sept. 25, 2019
Outstanding customer service! Valerie was extremely helpful and answered all my questions! It's nice to see people haven't forgotten about that personal touch!
Sept. 23, 2019
Really cool app, very simple and useful ! And excellent connection with the shopify store… Go go go !
Sept. 23, 2019
Easy to use interface! Lots of templates that can help easily create your mailers. Looks professional. Highly recommended.
Sept. 20, 2019
I have been using mailchimp for years, abandoned checkout notification, signups, email promo results were almost non existent. Within 24 hours of switching to Omnisend, the results paid for a full year sub to this app! Highly recommended and wish I was using this much earlier.
Sept. 20, 2019
easy to use and follow. Functional and will recommend to others. present details of the report......
Sept. 18, 2019
Loving this app so far. Very user friendly, and great customer support! Looking forward to using it more.
Sept. 18, 2019
Giving 4 stars just because I think the pricing once you have been sucked in by a great deal hits you hard.. I think it has some limitations, but overall pretty user friendly. used on our jewellery website www.annalise.co.uk
Sept. 14, 2019
great app I use it all the time helps, its must have for all shopify stores!!!!!!!!!!!!!!!!!!!!!!!!!!
Sept. 12, 2019
A really good app for email marketing, helped me get started with email marketing. The User interface is really good! https://www.assamicaagro.in
Sept. 9, 2019
We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.
Sept. 6, 2019
J'ai trouve l'utilisation de cette application pour l'envoi de mes courriels très facile a utiliser.