All reviews

Rating Breakdown

  • 5
    89% (5,252 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Feb. 6, 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful. Much appreciated.

Store

Aviiana

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Beran helped me with setting up my records to verify with sending emails! Been stuck on doing the records for a week straight and the customer service came through. OMNISEND IS THE APP

Store

SZNIUM

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

So far so good. Karine was amazing. I'm really just learning email mktg, but I was trying to add something to my signup form that I couldn't quite figure out. Karine went right to it, showed me what I needed and got me on my way.

Using app

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Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2024

So far I have loved Omnisend. It's one of the most user-friendly and intuitive apps. They have great templates to use for email campaigns. I love that you can visually see the email flow with your customers and which email they will receive after what times. Omnisend is one of my favorite apps that we use for our shop.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The availability of the customer service department is one of a kind. We have found the app to be very user-friendly, insightful, and fun to use. I highly recommend growing businesses to explore Omnisend and it's impact on your marketing efforts.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

I'm brand new to the app and to Shopify and had a number of questions- Didem was very helpful in getting me up and running quickly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Get point and correct solution. No waste words. All done.

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Omnisend is easy to use and the customer service is excellent!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Denis very helpful and fast - thanks!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Customer service was super helpful and got my problem corrected quickly! Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Luiz was so helpful- I genuinely did not really know what I was doing, but with their help was able to successfully set up the DNS stuff and email that I was requiring! Very helpful and patient with me!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 1, 2024

Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 1, 2024

HIGHLY Recommended! I love that you can automate all the SMS and Email through one app. The one thing that has sold me on this app and made it worth it is the customer service. They are always quick, efficient and so helpful. I don't always understand what I am doing and they are always so patient.

Using app

About 2 years

Total reviews

5

Average rating

5.0