All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2024

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails. Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive. This company truly wants to be great, and it shows. Highly recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify. Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Wonderful customer support.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Baarath was more than helpful when I was having problems sending an individual email. The service was prompt and efficient. I have no hesitation in using the support service again. Thanks for all your assistance it was very much appreciated.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Thnaks for Baarath, The response is very fast and all problems are solved perfectly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

At first, the support team was not that useful then I was transferred to Agustin and he solved all my problems very quickly. Would recommend.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

Questa app è fantastica! Ne ho provate tante, ma resta la migliore. Si collega benissimo a Shopify, le automazioni funzionano e sono molto fluide, non è difficile da usare. Il servizio clienti super disponibile h24 e super veloci a capire il problema. Grazie Kayque per aver risolto tutto e per avermi indirizzata step by step alla risoluzione, anche alle 11 di sera. Un grande!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2024

Beran was super helpful with the problem I had and the automations part is awesome!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

To Dilara It was a pleasure to meet a girl who patiently answered questions. She has perfect problem solving skills and answers my questions in an organised manner.

Store

skimly

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Quick support

Store

bzyoo

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

Super helpful app and amazing team!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Maria was so helpful when it came to answering our questions about how to clean up our subscription lists to reduce our monthly bill. Thank you!

Store

Pure Co

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

great quick service and resolution

Store

Indoi

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

I'm so grateful for Beran helping me with my domain authentication issues. Thanks to him, I solved the domain issues I couldn't solve by myself over the last three weeks, within minutes!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2024

Great App! This has really helped boosting my marketing campaigns. Beran from support was very friendly and professional.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2024

The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2024

The app for email mktng is the perfect match for my fashion ecommerce. The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

Using app

Almost 3 years

Total reviews

11

Average rating

4.8

5 / 5 Share

March 15, 2024

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2024

Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0