Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,940
chart
#57
All reviews
Aug. 8, 2024
App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.
Hello there, Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed. We appreciate your kind words!
Aug. 7, 2024
I would not have been able to fix my problem without the help of Mathías. He was so knowledgeable, patient, and helpful. Thank you for making it so much easier!
Hello there, Thank you for sharing your experience! We’re delighted to hear that Mathías was able to assist you so effectively. It’s great to know he made the process easier for you. We're always here to help!
Aug. 7, 2024
Always appreciative of the fast responses, Maria is concise and very helpful when needed!
Hello there, Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively. We're always here to help whenever you need it!
Aug. 7, 2024
Omnisend is super easy and seamless. It allowed me to set up pop up email sign ups, email automations, and multiple marketing campaigns in just a few clicks. Kayque from their support team was super helpful and guided me in every step of the way. Check out the free plan and when your store grows go for the paid plan!
Hello there, Thank you for sharing your experience! We’re delighted to hear that Omnisend has made it easy for you to set up your marketing campaigns. It’s wonderful to know that Kayque provided the support you needed. We’re excited to continue supporting you as your business grows!
June 22, 2025
Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second best email marketing provider ever!
Hello there, Thank you for sharing your experience! We're delighted to hear that Sıla was able to help you quickly with your domain verification. We're proud to be your email marketing provider and are always here to support you. 😊
Aug. 6, 2024
I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.
Hello there, Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Aug. 6, 2024
I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support
Hello there, Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!
Aug. 5, 2024
Dilara not only helped my sort my issues setting up my first email but she sent me a screen recording to visually walk me through the whole process. Excellent customer service!! Very happy I've made the change
Hello there, Thank you for your review! We're thrilled to hear about your positive experience with Dilara and how her extra effort, including a screen recording, helped you set up your first email smoothly. It's wonderful to know that our customer service has made a significant impact, making you feel confident about your decision to switch. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support your ongoing success with Omnisend!
Aug. 5, 2024
Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!
Hello there, Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations. If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!
Aug. 3, 2024
J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme. De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.
Bonjour, Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes. Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Aug. 1, 2024
Easy to use and Kayque was very very helpful.
Hello there, Thank you for your review! We're glad to hear that you found the platform easy to use and that Kayque was especially helpful. If you need any more assistance or have further questions, please don't hesitate to reach out. We're here to help!
Aug. 1, 2024
Works great, much better than mailchimp. Pricing and features set them above anyone else. On top of that thier customer support is top notch, Kayque was super helpful helping me with a DNS update issue.
Hello there, Thank you for your review! We're delighted to hear that you find our platform superior to others in terms of pricing, features, and especially customer support. It's great to know that Kayque was able to assist you effectively with your DNS update issue. We're committed to providing top-notch service and support to ensure your continued success. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Aug. 1, 2024
It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.
Hello there, Thank you for your review! We're pleased to hear that you find the app effective for recovering abandoned carts and easy to use for setting up workflows. It's great to know that you see it as good value for money. If you need any further assistance or have more questions about utilizing additional features, please don't hesitate to reach out. We're here to help!
Aug. 1, 2024
Always amazing service and a great platform
Hello there, Thank you for your review! We're thrilled to hear that you consistently experience amazing service and enjoy using our platform. We appreciate your feedback and are here to continue providing great support and functionality. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
July 31, 2024
Mathias truly made my day. He was super knowledgeable, kind, helpful and quick to reply to any questions i had. 5 stars! Omnisend is a great platform and integrates seamlessly with many other platforms. Great, intuitive, simple and easy to use and one can send any type of email they wish for
Hello there, Thank you for your glowing review! We're thrilled to hear about your positive experience with Mathias and how he was able to effectively assist you with your questions. It's great to know that you find Omnisend to be a great platform with seamless integrations and an intuitive, easy-to-use interface. Your 5-star rating and feedback are much appreciated! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with Omnisend!
July 31, 2024
Kayque was helpful and fast
Hello there, Thank you for your feedback! We're glad to hear that Kayque was helpful and responsive. If you need any more assistance or have further questions, please don't hesitate to reach out. We're here to help!
Aug. 2, 2024
Kayque was a great help and very patiently helping me. Im so grateful for the help. Thank you Kayque. THE BEST PERSON EVER
Hello there, Thank you for your review! We're so pleased to hear that Kayque provided you with excellent and patient assistance. It's wonderful to know that his support made a significant difference for you. We'll be sure to pass along your kind words and appreciation to him. If you need any more help or have further questions, please don't hesitate to reach out. We're here to continue providing great service!
July 31, 2024
That has to be the best support ive ever seen! The App itself works amazingly well. Its easy to use and has a LOT of Features. Worth every penny in my opinion. But boy... that support is DE_LICIOUS! Friendly and fast and always helpful! 12/10!
Hello there, Thank you for your fantastic review! We're thrilled to hear that you're satisfied with the app's ease of use and the extensive features it offers. It's great to know that our support team has made a positive impact with their friendly and efficient service. We appreciate your enthusiasm and high rating! If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!
July 30, 2024
the best EMAIL MARKETING APP,ez to installation and support team gets back as fast as they can
Hello there, Thank you for your review! We're delighted to hear that you consider our platform the best email marketing app and are pleased with the ease of installation and our responsive support team. We're committed to providing quick and effective assistance to ensure your experience remains smooth and successful. If you need any further help or have additional questions, please don't hesitate to reach out. We're here to support you!
July 29, 2024
I had an issue with my SPF records and was walked through the process by Sanya. She was great and knowledgeable and helped get my issue resolved.
Hello there, Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your SPF records issue. It's great to know that her knowledge and support helped resolve the problem efficiently. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!