Omnisend Email Marketing & SMS

Painless migration from Klaviyo, helpful support, and recommendations that actually align with your goals - really glad it's all clicking into place. We're here to keep it that way as your store grows!

Easier to use means more time actually running your store, so glad that difference came through. Omnisend is built to keep things straightforward without cutting corners on what ecommerce brands actually need. Appreciate you sharing the comparison!

So glad our team made a great impression! 🙌 That kind of feedback genuinely motivates everyone here. Thanks for taking the time to share it.

Five stars, no words needed! We hope Omnisend's email and SMS automation keeps delivering results for your store. Thanks for the love - we're always here to help you grow.

A 5-star rating says a lot on its own. We're glad Omnisend's email and SMS automation is making a real difference for your store, and we're here whenever you need us.

Thank you for taking the time to share your experience. We’re sorry to hear that your first impression of Omnisend felt frustrating, especially while you were still in the process of setting up your account. When an account is flagged for review, some communication channels may be temporarily disabled while our team checks whether the account can be supported under our platform policies. We understand that being asked several questions at the start may have felt less helpful than expected. These details are required for our Compliance team to complete a proper review, but we appreciate your feedback on how the process could have felt clearer and more guided. After a thorough review, our Compliance team determined that we’re unable to offer our services in this case. While we’re not able to share the specifics of the review publicly, our Terms of Service require all accounts to operate in compliance with applicable laws and regulations, including those related to third-party intellectual property rights. Decisions like this aren’t taken lightly, and this process helps protect customers, recipients, and the overall deliverability environment for everyone using Omnisend. Thank you again for considering Omnisend. Our team remains available through the existing support conversation if you need any further clarification.

Thank you for taking the time to share your experience and for updating your review. We’re sorry for the frustration this issue caused, especially since editing product descriptions is such an important part of building a campaign. After reviewing your case, we can confirm that our support team was able to reproduce the cursor-jumping issue and escalated it to our technical team for further investigation. While the fix took longer than expected, the issue has now been resolved. We truly appreciate your patience while our team worked on this, and we’re glad to hear everything is working fine now. We also appreciate you raising this, as it helps us better understand where delays or unclear updates can impact our clients’ day-to-day work. If anything else comes up, we’re just a message away and always happy to support your continued growth and success with Omnisend.

Thank you for sharing your experience. We're sorry the response times during this interaction didn't meet your expectations - we completely understand how frustrating that can be when you're in the middle of a technical issue. On the day you reached out, our team was handling an unusually high volume of conversations, which caused delays beyond our typical response time. DNS configuration reviews can also take a bit more time than usual, as our team needs to carefully assess the full setup before suggesting any changes - getting it wrong can cause bigger issues down the line. We realize that context doesn't make the wait feel any shorter, and we're sorry it left you feeling unsupported. We're glad you managed to get things sorted, and our team also followed up directly to make sure nothing was left unresolved. This interaction has been noted internally, and we're always working to improve how we handle peak periods so delays like this are minimized. Whenever you need us, we're just a message away - and we're committed to earning your trust back through every interaction, because your success truly matters to us.

Really appreciate the 5-star rating. We put a lot into making email automation and SMS campaigns seamless for ecommerce brands, and reviews like yours confirm it's making a difference.

That five-star rating is genuinely appreciated. We built Omnisend as an AI marketing platform for ecommerce brands, and knowing it's delivering for yours makes it all worthwhile. Thanks for taking the time to review us.

Five stars means a lot, thank you! Whether it's email automation, SMS campaigns, or the AI-powered tools in between, we're glad it's all clicking for your store.

Reliable email performance and hands-on SMS support are two things we put real effort into, so hearing both are working well for you is great confirmation. The regular updates are intentional too, built around what businesses actually need. And you're right, robust email and SMS marketing don't need to come with a Klaviyo-sized price tag to deliver real results.

Seconds to launch a discount campaign is a win we love to hear about. Thanks for sharing, and hope it's bringing in exactly the results you were after!

That 5-star rating says a lot, and we appreciate it. Helping ecommerce brands get real results through email and SMS automation is exactly what we're here for. Glad to have you with us!

That 5-star rating means a lot. We hope Omnisend's AI-powered ecommerce marketing tools are doing exactly what they should: saving you time and driving results. Thanks for the support, we're glad to have you with us.

Thank you for taking the time to share your experience. We know how much trust it takes to move your business to a new platform, and we're truly sorry the process didn't go as expected. When you submitted your migration request, our team began working on it in good faith. Unfortunately, Yotpo unexpectedly shut down operations on June 20th, cutting off access to their platform entirely and making it impossible to complete the migration. This caught us off guard, too, and we understand how disappointing that must have felt after already waiting. We also recognize that the communication around this situation could have been handled better, and we'll make sure that's reflected going forward. Your contacts are already in Omnisend, and our team is right there with you every step of the way. Getting you fully set up is the priority, and we're not going anywhere until that's done.

That 5-star rating says it all! It's great to know you're having a solid experience with Omnisend's AI marketing tools.