All reviews

Rating Breakdown

  • 5
    89% (2,624 ratings)
  • 4
    4% (125 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2025

We have been using Omnisend for 3 Years now, after moving from Mailchimp. It is a fundamental pillar in our marketing tech stack, and we enjoy working with Omnisend. The customer success managers are always willing to help, but most importantly, they optimise for better growth. Thanks, Tom

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Tom. We’re grateful you’ve been with us for three years, and it means a lot to hear Omnisend has become a core part of your marketing stack after moving from Mailchimp. We’re especially glad our Customer Success team has been able to support and optimize your growth along the way.

5 / 5 Share

Nov. 23, 2025

Workflow rules can tag customers, orders, or products based on behavior. These tags help you segment audiences, run targeted marketing, or understand performance—leading to smarter decisions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Easy to use with great tech support

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

une assistance au top, merci à Johnny R pour sa patience et son aide très précieuse et pro active !

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup ! We’re really glad to hear the support felt patient, proactive, and genuinely helpful. You deserve smooth, stress-free guidance every time — and we’re here to make sure you get exactly that.

5 / 5 Share

Nov. 22, 2025

Saleh is an amazing customer service representative.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words about Saleh. We’re glad to hear he was able to support you — our team is always here to help you keep your marketing running smoothly as you grow.

5 / 5 Share

Nov. 21, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating. We’re glad Omnisend is supporting your marketing efforts and helping you stay connected with your customers as your business continues to grow.

5 / 5 Share

Nov. 21, 2025

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating — we’re happy to hear Omnisend is adding value to your marketing and helping support your growth.

5 / 5 Share

Nov. 20, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the rating! Happy we can play a part in your growth.

5 / 5 Share

Nov. 20, 2025

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Your 5-star rating means a lot — here’s to steady, stress-free growth ahead!

1 / 5 Share

Nov. 20, 2025

What a joke.. On the shopify site it says pricing is $16 for the Pro version, however when you click on the more details it jumps to $59. However when you start going through the process of signing up, they have the price at $145. TALK ABOUT BAIT AND SWITCH

Store

VNLA

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. We’re very sorry to hear that our pricing information felt unclear — we understand how frustrating that can be when comparing plans and getting started. On our Shopify listing, we indicate that the Standard plan starts at $16 and the Pro plan starts at $59, which is also reflected in the screenshots you shared with our support team. These starting prices apply to stores with smaller contact lists — up to 500 contacts on Standard and 2,500 contacts on Pro. During the signup process, the pricing adjusts based on the size of your audience. Since your contact list is significantly larger, the system automatically displays the plan tier that matches your sending needs. As your audience grows, the cost of email marketing increases accordingly — which is a positive sign of business growth, but we know it can also be unexpected if you’re seeing the adjusted price for the first time. If you noticed any inconsistency or something that doesn’t match what’s shown on Shopify, we’d be grateful if you could share the link or screenshots with us so we can review it right away. Transparency in pricing is very important to us, and we want to ensure everything is clear and accurate. Our support team has also followed up with you directly to further clarify how our pricing scales and to answer any additional questions you may have.

5 / 5 Share

Nov. 20, 2025

I just started using Omnisend for our shopify store and we encountered a problem verifying our senders email address. I reached out to Omnisend for help and they were so easy to work with. It took a couple of days to resolve the issue, but they gave me all the necessary help I needed. Thank you again to the support team.

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your experience. We’re glad our support team was able to guide you through the sender email verification and get everything running smoothly. We’re here to help as you continue setting up Omnisend and growing your Shopify store.

5 / 5 Share

Nov. 20, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the love! We’re here to help you keep growing strong.

5 / 5 Share

Nov. 20, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

This works well and is easy to use.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Tried every email tool out there... Klaviyo, ActiveCampaign, Attentive, Privy... YOU NAME IT! Nothing comes close to Omnisend. Hands down the best in my opinion. I'm saving about 30% off the cost of what my Klaviyo bill would be too!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Love hearing this, especially from someone who’s tried the full lineup of email tools out there! It means a lot to know Omnisend stands out not just in ease and performance, but in value too. Saving ~30% while getting more of what you need? That’s exactly the kind of win we love helping customers achieve. Thanks for trusting us with your marketing— here’s to making those savings work even harder for your growth! 🚀

5 / 5 Share

Nov. 17, 2025

Omnisend is incredible. I've used several email marketing platforms (Klaviyo, Shopify Email, Seguna, etc) and this one blows them out of the water. Especially for the price, it is super feature packed and their live support is extremely helpful with onboarding.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great feedback. We’re glad to hear Omnisend stands out compared to the other platforms you’ve tried and that the combination of features and pricing is delivering strong value. It’s also wonderful to know our live support team has been helpful during onboarding — we’re here anytime you need us.

5 / 5 Share

Nov. 17, 2025

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Es una buena herramienta, muy profesional!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias! We’re really glad to hear it’s been a solid, professional tool for you — and we’re here to keep supporting your growth every step of the way. 🙌

5 / 5 Share

Nov. 16, 2025

I absolutely love this! Very easy to navigate!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback — we’re glad the platform feels easy to navigate and supports your workflow.

5 / 5 Share

Nov. 16, 2025

I had some issues with my sender profiles and DNS and the Omnisend team were brilliant. They guided me through the fix quickly and in simple terms and were able to reassure me that everything was working as expected once the fix was in place. Really enjoying the tool as a whole and building automations couldn't be easier.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback. We’re glad our team could help you resolve the sender profile and DNS issues quickly and clearly. It’s wonderful to hear you’re enjoying the platform and finding automation setup easy — we’re here to support your continued growth.