All reviews

Rating Breakdown

  • 5
    89% (5,255 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Nov. 28, 2022

Works really well, and the customer service is awesome. Big thanks to Nikola for following up, and assisting so promptly.

Store

inaluxe

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

It has been an excellent app so far. The customer service is amazing. I would highly recommend this app for any business.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Was having problem with my SMS credit and was worried about my credit going through for BF. Kristina was able to assist and resolve my problem right away understanding how important this period is for small businesses.

Using app

About 2 years

Total reviews

14

Average rating

3.9

5 / 5 Share

Nov. 24, 2022

Nikola, ich danke dir vom ganzen Herzen für dein Support an mich!!! Wenn ich wieder Hilfe benötige, was bald wieder sein wird :-D Dann melde ich mich wieder bei dir. Bitte pusht Nikola nach oben bei Omnisend, er hat mir sehr geholfen und auch Arbeit abgenommen, danke!!!

Store

Lebela

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

New to omnisend but the customer support has made this process a breeze. Diego was exceptional and super insightful. He literally assisted me via chat for almost 2hours and with extreme patience.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

The App, The Service, The Templates, The Tools, The Automation, The Workflows. FIVE F***** STARS ! !! ⭐⭐⭐⭐⭐

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 23, 2022

Omnisend is incredibly user-friendly and the customer support is AMAZING! From the demo and the chat feature, I've had help all along the way of learning the platform. Luiz helped me most recently with the learning curve of setting up and understanding certain things.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool! Luiz is very cool!

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 23, 2022

This app has been a great one for all the email marketing that needs to be done for our business. It is easy to us and definitely automates so many features which you wont find anywhere else.

Store

NYNM

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

This has been super helpful for me to create emails for my business. As a beginner in email marketing, it's easy to use and works great!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I am so elated with email platform. Tears came from my eyes with how great these people deal with such small business owners like me. The customer service is amazing. I had issues with my email header and Luiz at Omnisend was so patient with me. I was able to get things together for my campaign before Black Friday. I definitely recommend this app to everyone who needs less stress and more focus on running their business.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

The apps is great, and their support is exceptional with 24/7 support i love it ! i love the feature and the integration with Shopify is excellent

Store

kitcher

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)

Store

Binky

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

He usado esta app desde hace un par de meses, antes trabajaba con Klaviyo, sin embargo, no hay nada que envidiar. Es muy útil y fácil de manejar. Lo que más destaco, es el maravilloso servicio al cliente que tienen. Está solo en inglés pero nada que no puedas solucionar con el traductor, además es muy fácil crear flujos y campañas con la aplicación, que es para lo que más la utilizo. Mi tienda es www.ekiz.cl

Store

Ekiz

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

We use it and love it. Good design choices and more intuitive than other email services. And Nikola in customer service was very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!

Using app

26 days

Total reviews

3

Average rating

5.0