Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
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May 29, 2023
Super helpful and super friendly customer service from Karine. Thank you so much for sorting my problem so quickly!
May 29, 2023
Fantastic platform and support, got really fast assistant from Joy with no time wasting. Easy to setup automatic flows and campaigns with great looking templates, highly recommend
May 28, 2023
Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with
May 26, 2023
Been using Omnisend for a few months. Overall great experience so far! Customer support is also top notch
May 25, 2023
We installed like 10 different marketing apps and Omnisend was the best "bang" for the buck. These guys and gals have went out of their way helping us get all these set up. We have delt with Baarath and many others via live chat and email. Always fast to answer and the questions are always solved.
Ahoy there! Thanks for taking the time to leave us such a glowing review. We’re thrilled to hear that Omnisend was the best solution among all the marketing apps you tried. And we’re even more thrilled to hear that our Support Team knocked your socks off while helping you get everything set up! If you ever need any more assistance, you know where to find us - we’ll be fast to answer and solve any questions you have. Thanks again!
May 25, 2023
Omnisend is great, it does everything we need and more, plus the support has always been top notch- can jump on online chat and get help with anything right away.
May 24, 2023
The app is great, has all the necessary functions, and is reliable. Omnisend's real strength is its amazing support. They have always been fast and helpful, and big thanks to Joy for saving me a lot of stress.
May 24, 2023
Does everything I need for a very reasonable price. The support team (I spoke to Joy) is always super fast and friendly.
May 22, 2023
Really amazing support! Andrés was very knowledgeable and helpful. Issue solved in no time! Thanks so much!
May 18, 2023
Ran into some issues that were easily resolved with Joys help! A quick and friendly support chat that got me back up and running in no time. Thanks Joy! 10/10
May 17, 2023
Andrés and Karine have been incredibly helpful in assisting me with setting up my configurations through chat. The chat feature is exceptionally smooth, and their step-by-step explanations are incredibly detailed, making the support team highly professional.
May 17, 2023
Well rounded app with everything you need for marketing. Great customer service comes with it. Highly recommend the app, after 4 years of regular use.
May 17, 2023
I absolutely LOVE Omnisend. It is so intuitive, they have a large number of templates to work from, their form builders are amazing, and the customer service is elite. Truly a brand that cares about retaining its customers and continuing to improve its platform. Also, their pricing structure is much more affordable compared to other email marketing platforms. They are constantly coming out with product updates and integrations and provide valuable knowledge to the use of their program but also towards today's marketing trends. Working with customer success managers has also been a pleasure, I have not a single bad thing to say about this company or its platform! Kristen, my success manager is amazing and when I had a question about a split condition in the program, Luiz was very attentive and prompt in his answer. All around-wonderful.
Hi there! Wow! Thank you so much for your review, your feedback means the world to us! We've put a lot of heart and soul into developing our features and integrations, so it's incredibly rewarding to know that they're hitting the mark for you. We're all about making your life easier and your business more successful, and your satisfaction is what drives us forward. It's delighting to hear that our pricing structure resonates with you. Our goal is to provide a cost-effective solution that empowers your organization to thrive. We are also thrilled that your experience with our CSM has been positive. Our dedicated team is here to support you every step of the way, ensuring that you make the most of our product and achieve your desired outcomes. If you have any further suggestions or ideas, we're all ears. We're truly grateful to have you on board as a valued customer. Here's to many more successful email campaigns together!
May 17, 2023
Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!
May 17, 2023
Schneller Kundenservice (thx to Luiz!), tolle Segmentierungsmöglichkeiten, super automatische Flows und tolle Einstellungsmöglichkeiten. Es gibt eigentlich nichts, was sich nicht einstellen lässt.
May 17, 2023
Joy from Omnisend very good support! Very happy customer. Thank you for your kind support we like very much.
May 16, 2023
Fast and great customer support! Thank you for your help with my account. Super friendly staff who was working with me.
May 16, 2023
Been using the app for more than 2 years, turned out great for almost anything they propose. I wasn't able to do anything i wanted of course but that is also fine, every development needs time. Today, I was able to reach very thorough information about a very specific detail thanks to Joy. It was at the same tame very pleasant talking to him/her. Recommended.
May 16, 2023
Speedy and adequate support and response. I'm very satisfied with my contact with JOY. I will continue to use the app.
May 13, 2023
really like to use it. It is keep getting improved and is easier to use. But the price is a little bit high. The customer service responds quickly and is helpful. The representative Salma is able to provide a solution to me in a professional way.