All reviews

Rating Breakdown

  • 5
    89% (2,567 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (28 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

simple d'utilisation et efficace

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Merci ! We love hearing it’s both easy and effective for you — more time growing your business, less time figuring things out.

5 / 5 Share

Oct. 9, 2025

perfect for my bussines !

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re thrilled that Omnisend supports your business needs. Helping you grow and succeed is what we’re all about.

5 / 5 Share

Oct. 9, 2025

The best customer service and support I have ever had! Beran was so helpful and made sure I understood everything before moving onto the next steps, he took the time to be thorough. I feel like a know more about segmentation than before, I wish we had more customer service representatives like this. Outstanding service, thank you again, Beran.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback. We’re proud that Beran could provide the clarity and care you needed — that’s exactly the kind of experience we strive to deliver. Helping our customers grow with confidence is at the heart of everything we do.

5 / 5 Share

Oct. 8, 2025

Ágil, práctico, intuitivo y la verdad fácil de ver los parametros, lo recomiendo.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchísimas gracias! We love hearing that Omnisend feels practical and intuitive for you. Your recommendation means a lot — here’s to keeping things simple and helping your business grow!

5 / 5 Share

Nov. 15, 2025

I started using Omnisend with my new Shopify AI website and was impressed from the start — I even gave them 5 stars. Today, I had my first real issue, and something amazing happened. The support team didn’t give up on me. Sanya went above and beyond to help and make sure I was happy. I’m very satisfied and pleasantly surprised by how everything turned out. They truly care about their customers. I have to add more stuff. I keep receiving lots of email from customer support they like make sure I am okay and If I need anything else. This is WOW! Amazing! Thank you Beran!I was genuinely surprised today when I got a message from Baarath from customer support checking in on me to see if I needed anything. You don’t see that kind of care often. Their support is on another level.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Absolutely love Omnisend! Super easy to use. The automation tools and email editor are fantastic, and the support team is always quick to help.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

i love it so amazing you guys are great

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Short, sweet, and full of good vibes — just how we like it! We’re so glad you’re having a great experience with Omnisend and truly appreciate your support.

5 / 5 Share

Oct. 4, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-star rating — thank you for your support and trust in Omnisend.

5 / 5 Share

Oct. 4, 2025

OMNISEND Email marketing has been an amazing milestone on our E-Commerce Journey ! Their personalized options for workflows, email templates are just amazing ! Not to mention their customer service chat, is fast and reliable !

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

What a joy to read this — thank you! We’re delighted to know Omnisend has become an important part of your e-commerce journey. It’s great to hear that our workflows, templates, and customer support are helping you create meaningful connections and drive growth. Wishing you continued success!

5 / 5 Share

Oct. 2, 2025

Using app

12 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We’re committed to delivering real value and helping you grow — your support means everything.

5 / 5 Share

Oct. 1, 2025

We are new to Ominsend, and we love it already! There is always someone to help when you cant work something out or get things wrong, the support crew are so helpful, patient and knowledgable. Special thanks to Baarath who helped me out today. We love the creativity shown in the communications and video updates too. Behind the scenes the team is always working on upgrades and innovations!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback. We’re glad to hear the platform and our support team are already making a difference. Baarath will be delighted to know his guidance was helpful. Our team is committed to continuous improvements so you can focus on building your business with confidence.

5 / 5 Share

Oct. 1, 2025

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

⭐️⭐️⭐️⭐️⭐️ — the best kind of message to receive. Thank you!

5 / 5 Share

Sept. 30, 2025

Omnisend offers everything I need in an email platform for my size of business. The overwhelming difference to other platforms is the personlised customer care. I am extremely fortunate to have Matias as my account manager who is basically like having an additional member of the team. He is always recommending improvements and is extremely hands on in showing me how to use the platform effectively. Well done Omnisend. I would highly recommend.

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing such thoughtful feedback. We’re delighted to hear that the platform and personalized support are serving your business well. Matias is a fantastic partner, and we’re glad he’s helping you get the most value from Omnisend. We look forward to continuing to support your growth.

5 / 5 Share

Sept. 30, 2025

Very happy with the customer service! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad our team could deliver the service you needed. Every smooth interaction helps you stay focused on what really drives your business forward.

5 / 5 Share

Sept. 29, 2025

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

best app

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the 5-star love! Here’s to helping your business grow even more. 🚀

5 / 5 Share

Sept. 28, 2025

Thiago was incredible! Provided screenshots at every step and made confusing workflows simple to understand. I can't thank Thiago enough :)

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for highlighting Thiago’s support. Making complex workflows easy to understand is exactly the kind of experience we aim to deliver. We’re glad he helped streamline your journey — and we’re always here to support your continued growth.